# HIWATCH ULTRA GS — user reviews

> 76 indexed App Store user reviews of HIWATCH ULTRA GS by 深圳市合顺康智能科技有限公司, rated 3.10/5 from 130 ratings.

- Source: https://appshunter.io/ios/app/hiwatch-ultra-gs/id6449246187/reviews
- App overview in markdown: https://appshunter.io/ios/app/hiwatch-ultra-gs/id6449246187.md
- Rating breakdown: 5★ 54 · 4★ 8 · 3★ 13 · 2★ 10 · 1★ 45

## What do users think of HIWATCH ULTRA GS?

Overall sentiment: negative

**Pros**

- 🎨 Digital wallpapers and custom dial features
- ⌚ Attractive watch design and appearance
- 🔗 Basic watch-to-phone connectivity functionality

**Cons**

- 🐛 App crashes frequently and closes unexpectedly
- 🔗 Persistent pairing/binding failures with devices
- 📸 Cannot set custom photos as wallpapers
- 🔋 Poor battery life performance
- ⚙️ Limited app functionality and features
- 📱 Inconsistent device recognition and connectivity
- ⏰ Cannot change time format from 24-hour to 12-hour
- 📲 No customer support or contact information available
- 🔄 Features disappear after app updates
- 🌐 Apple Health integration not working
- 📊 Health monitoring features missing or non-functional
- ⚠️ App requires constant internet connection verification
- 🔌 Watch won't power on even after extended charging
- 📝 Poor app documentation and unclear instructions

**Commonly reported bugs**

- App crashes within seconds of opening
- Watch fails to bind/pair with smartphone
- App resets when watch is out of range during charging
- Watch won't power on after charging
- Health monitoring apps disappear after updates
- Exercise/activity icons disappear after updates
- Activities not saved or synced properly
- Watch gets stuck on wallpaper change screen
- App cannot detect device even after multiple scan attempts
- Steps counter increments automatically without movement
- Wallpaper change requires app reinstallation to work
- App fails to load and shows false 'no internet' errors
- Notifications not received on watch
- Incorrect day and date display on certain watch faces
- Synchronization takes excessive time or fails to complete

**Most requested features**

- Custom photo wallpaper functionality
- 12-hour time format option
- Apple Health integration
- Health monitoring features (heart rate, blood pressure, blood sugar)
- Multiple notification display (last 5+ notifications)
- Precise temperature display instead of ranges
- Customizable dial fonts, colors, and positioning
- Timer and sleep mode functionality
- More sport activity tracking options
- Telegram and social media notification sync
- Customizable pulse/heart rate threshold settings
- Improved watch face design variety for adults
- Notification icons display on watch
- SMS source identification in notifications
- Step counter activation and configuration

## Newest reviews (15 of 76)

### 2/5 — Bukola

*2025-10-17*

It’s bad I can’t change wallpapers unless I delete the app and redownload then go to the “other settings” after then no more plus the battery life is poor I only like it straps do we need to download another app for the wallpaper or what

### 3/5 — Can’t put my pic as my wallpaper paper

*2025-07-15*

You need to make a fast upgrade because I can’t change the wallpaper to my pic, I did not even see the function like that there

### 2/5 — Very basic

*2025-07-01, version 2.0.3*

App is rather pointless other than connecting item to phone. Both watch and app are fairly neither are all that usefull atall! Needs major updqte

### 3/5 — How does it work 🤷🏻

*2025-06-28, version 2.0.3*

How

### 2/5 — Poor

*2025-06-06*

Very poor I can’t set no wallpapers I don’t get notifications from apps and all that it’s just poor.

### 3/5 — Help

*2025-06-06*

Pls my app is not binding with my watch any help

### 3/5 — Poor

*2025-04-17*

The app is trash at least it’s supposed to let me customize the watch interface and wallpaper and also show the icon of each notification I’m receiving on the watch

### 1/5 — D

*2025-03-22, version 2.0.2*

It’s not binding to my phone I don’t know what’s wrong with it

### 1/5 — Bad

*2025-03-20*

Takes forever to load and don’t show me the device and it keeps telling me that the loaded has to fill. Please come and use this every single time.

### 2/5 — Apps disappeared

*2025-03-03, version 2.0.2*

We brought this for the health monitoring features. Now this has disappeared off the watch. Help! Bring it back!

### 3/5 — Have not be connecting to my iPhone for the past few weeks.

*2025-02-06*

Hope the developer should look into it to provide with possible solutions and ways to handle it.

### 2/5 — Love the watch but not happy

*2025-02-04, version 2.0.0*

Hi 
I love the watch but when I update it I lost half of the apps that I wanted that’s why I brought the watch the apps were the heart rate, blood pressure and blood sugar it would be great if it the developers could find why this happened then I would definitely rate the watch a five stars

### 1/5 — Negative

*2025-02-03*

No firm upgrade for the watch?

### 1/5 — Binding fail

*2025-02-02*

This is not working, binding through the scan keeps failing

### 1/5 — Ужас

*2025-02-02*

Вообще не может найти устройство, уже всё пробовали

## Most critical reviews (10 lowest-rated)

### 1/5 — Pessimo

*2026-02-20, version 2.0.5*

Ruim nossa nem dá pra colocar foto da galeria como papel de parede

### 1/5 — App Reset

*2026-01-26, version 2.0.4*

If the watch is not in range while the watch is charging the app itself will reset itself. It’s annoying having to input all our information back again every single time i need to charge it that sucks

### 1/5 — Hi watch

*2026-01-12*

I’ve had this phone on the charger for over 24 hours and it won’t come on!Very frustrating and there’s no number or email to talk to about the problem. Brand new out the box and it doesn’t work! I think this may be a scam! Don’t purchase!

### 1/5 — Poor

*2025-10-18*

Can’t bind the watch to my phone I’ve scanned numerous times already

### 1/5 — I can’t not bind my iPhone with the watch

*2025-08-28*

Have been trying to bind my iPhone with the HIWATCH but is not binding for almost days now

### 1/5 — No 12 hour time

*2025-08-22*

Can’t get the watch to change to 12 hour time and not the 24 hour time it has and there are no good clocks that have the time on it that’s not digital

### 1/5 — Apple health

*2025-08-02, version 2.0.4*

Very poor app, cannot connect watch to apple health, useless smartwatch, looking nice but app is rubbish

### 1/5 — Watch

*2025-07-19*

How do I use my picture as wallpaper

### 1/5 — trash

*2025-05-05, version 2.0.2*

I CANT EVEN BIND MY WATCH.

### 1/5 — Don’t buy.

*2025-04-24, version 2.0.2*

Features disappear and no support available.

## Most praised reviews (10 highest-rated)

### 5/5 — HI Watch ultra3

*2025-11-05, version 2.0.4*

HI Watch ultra3

### 5/5 — Nice digital wallpapers

*2025-09-25*

I like the digital wallpapers and custom dail features

### 5/5 — Got Stucked

*2025-06-30*

i got stucked while trying to change my wallpaper and the watch won’t leave the screen…i can’t even turn it off

### 5/5 — Poor connectivity

*2025-04-14, version 2.0.2*

Nice to look at but information via phone are extremely limited. One face won’t display correct day and date. There’s no timer mode, the sleep mode doesn’t work either. All in all very disappointing

### 5/5 — HI Watch ultra3

*2025-03-30, version 2.0.2*

HI Watch ultra3

### 5/5 — Циферблат

*2024-09-30*

Можете пожалуйста сделать чтобы можно было менять циферблат на свои фотки пожалуйста

### 5/5 — Мне всё понравилось

*2024-09-21*

Приложение хорошее, часы очень понравились! В приложении не так уж и много функций, но их достаточно для соединения с часами и пользования ими.

### 5/5 — Помогите!

*2024-03-05*

Как поменять вид показа часов в телефоне?

### 4/5 — Погода и уведомления

*2024-12-18*

Сделайте пожалуйста на часах отображение точной температуры на данный момент, не «-5 / -13», и сделайте пожалуйста чтобы на часах выводилось не последнее уведомление, а хотя бы последние 5, и если есть возможность, то чтобы они были полными (и еще чтобы выводилось откуда именно пришло смс), если вы это сделаете, это будет прекрасное приложение, а так пока 4 звезды.

### 4/5 — Petición

*2024-09-16*

Actualicen el formato del reloj para 12 horas

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*