# HK Express

> Mobile application for booking and managing flights with extra services and travel tips. (iPhone/iPad app by HK Express.)

- Source: https://appshunter.io/ios/app/hk-express/id1069758898 (this page in markdown: same URL + `.md`)
- Developer: [HK Express](https://appshunter.io/developer/1069758897)
- Category: Travel
- Price: Free
- Rating: 4.50/5 from 1,804 App Store ratings · 139 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 121 MB
- Languages: American English
- Released: 2016-02-15
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hk-express/id1069758898/reviews.md

## What is HK Express?

The newly redesigned HK Express mobile app makes booking flights and managing your trips a breeze. Start your exciting journey in just a few simple steps:

- Discover the latest flight deals and promotions
- Book flights to over 30 destinations across Asia
- Personalize your trip with Extra services like checked baggage, seat selection, meals, and more
- Check-in with ease, get your e-boarding pass, and enjoy self-service baggage drop at selected airports.
- Find travel tips to be inspired and enhance your journey.

Download now!

## Key features

- Discover flight deals and promotions
- Book flights to over 30 Asian destinations
- Personalize trips with extra services
- Easy check-in with e-boarding pass
- Self-service baggage drop
- Travel tips and inspiration

## What do users think of HK Express?

Overall sentiment: negative

**Pros**

- 👍 Smooth and intuitive user experience
- 🚀 Quick and responsive app
- 💳 Seamless payment processing
- 🛫 Efficient check-in and boarding process
- 🤝 Helpful and polite customer service

**Cons**

- 🐛 Frequent app crashes and glitches
- 🔒 Login and authentication issues
- 💻 Compatibility problems with various devices
- 💰 Unexpected fees and charges
- 🗓️ Difficulty managing bookings and reservations

**Commonly reported bugs**

- Blank screens during booking process
- Inability to save booking history and details
- Inconsistent currency and language support
- Errors when attempting to check-in or manage bookings
- Unreliable performance and frequent crashes

**Most requested features**

- Integrate Cathay login option
- Improve boarding pass integration with digital wallets
- Implement better offline functionality
- Enhance payment methods and options
- Provide more transparent pricing and fee structure

## Recent user reviews (10 of 139)

All indexed reviews: https://appshunter.io/ios/app/hk-express/id1069758898/reviews.md

### 1/5 — My Trip Issue

*2026-08-02, version 4.23.0*

I logged in to the app. My trip will only show past trips.

Failed not find my upcoming trips.

After I provided my booking reference and name, it showed my trip once. The next time I logged in, again it failed to find my trip automatically.

Worse, it will not show me the trip even after I entered my booking information again, because it had already been added.

Total failure of regression testing.

### 2/5 — Difficult to log in

*2026-06-03, version 4.20.0*

Difficult to log in

### 1/5 — Can’t Check Out

*2026-05-09, version 4.19.1*

App doesn’t even work. Soon as you select the expire my date in the cc details the app crashes. The website also turns up an app error. I spent a few hours literally just trying to buy a ticket. Decided to try the app, and does not work. It’s making me reconsider even going to HK now since I can’t even buy a ticket there.

### 1/5 — 好差

*2026-04-23*

在管理航班經常看不到已預訂的航班內容

### 1/5 — 機票坐地起價

*2026-03-28, version 4.17.0*

還特惠😂特到後面比第三方平台的正常票還貴，然後第二次點進去的時候發現又漲了70塊錢
純純把消費者當狗遛呢

### 1/5 — So bad

*2026-02-18, version 4.15.1*

Such a bad app. Can't even let you fill the personal information

### 1/5 — チェックインさせて下さい

*2026-01-15*

パスポートのスキャンがまったく出来ません。使えないのであれば最新の機能など使わないで欲しいです。ならば手打ちで、といっても手打ちでも何度やってもエラーが出ます。どうやったらチェックインさせて貰えるのでしょうか。

### 2/5 — Update broke app.

*2026-01-15, version 4.15.0*

The update broke the app, I can not check in now. I will be charged a fortune for my cabin baggage now. Please fix this, thank you.

### 1/5 — まともでは無い

*2026-01-12*

マトモに動作しない。ひどい。オンラインチェックインも出来ない。頻繁に真っ白な画面になり、戻ると入力がきえてきる。誰がこんなクソアプリ作ったのか。航空会社のイメージダウンにつながると思う。

### 1/5 — Worst airline

*2026-01-10, version 4.14.0*

These people will leave your bags stranded in another country. Extremely frustrating and poor customer service. 0 stars

## Frequently asked questions about HK Express

### What can I do with the HK Express app?

The app allows you to discover flight deals and promotions, book flights to over 30 destinations in Asia, and personalize your trip with additional services like baggage and seat selection. You can also check in easily, get your e-boarding pass, and utilize self-service baggage drop at select airports. Additionally, it provides travel tips to inspire your journeys.

### How do I book a flight using the app?

You can start your booking process in just a few simple steps within the app. Browse for flight deals and promotions, select your desired destination from over 30 options across Asia, and proceed to book your flight. The app guides you through the process, allowing for easy management of your booking.

### What are the extra services available?

The app allows you to personalize your trip by adding extra services. These can include checked baggage, seat selection, and meal options. These services can be added during the booking process to enhance your travel experience.

### Is the app free to download and use?

Yes, the application is free to download and use. The primary function of booking flights and managing your trips is available without any upfront cost. Any costs associated with flights or extra services are separate and incurred during the booking process.

### What is the benefit of the self-service baggage drop?

The self-service baggage drop feature, available at selected airports, allows for a more efficient and convenient way to check in your luggage. This can help reduce waiting times at traditional check-in counters, making your airport experience smoother.

## Version history (last 5 releases)

### 4.25.0 — 2026-08-20

General updates and improvements

### 4.24.0 — 2026-08-10

General updates and improvements

### 4.23.0 — 2026-07-30

General updates and improvements

### 4.22.0 — 2026-07-23

General updates and improvements

### 4.21.0 — 2026-06-25

General updates and improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*