# HK Immigration Department

> Official mobile app for Hong Kong immigration services and information. (iPhone/iPad app by Hong Kong Immigration Department.)

- Source: https://appshunter.io/ios/app/hk-immigration-department/id578918010 (this page in markdown: same URL + `.md`)
- Developer: [Hong Kong Immigration Department](https://appshunter.io/developer/578918013)
- Category: Utilities
- Price: Free
- Rating: 2.60/5 from 13 App Store ratings · 59 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 168 MB
- Languages: American English, Chinese (Simplified, China), Chinese (Traditional, Hong Kong SAR China)
- Released: 2013-12-05
- Data updated: 2026-08-15
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hk-immigration-department/id578918010/reviews.md

## What is HK Immigration Department?

Immigration Department Mobile Application contains the following functions and information:
• Appointment Booking
• Application Services
• Form Filling
• Land Boundary Control Points Waiting Time
• My Tag Status
• "e-Visa"
• Submissions of Documents
• Contact the Assistance to Hong Kong Residents Unit
• Contactless e-Channel
• I-RemindU
• Other Services; and
• Immigration Department YouTube Channel

Note:

• Using Immigration Department Mobile Application, data transmission fees may be incurred for transmitting data through mobile devices. You are suggested keeping track of data usage from time to time.

## Key features

- Appointment booking
- Application services
- Form filling
- Control point waiting times
- e-Visa management
- Document submissions
- Contact assistance unit

## Recent user reviews (10 of 59)

All indexed reviews: https://appshunter.io/ios/app/hk-immigration-department/id578918010/reviews.md

### 1/5 — Rubbish

*2026-03-17, version 3.0.5*

Most rubbish ever

### 1/5 — Garbage interface

*2025-07-20, version 2.9.8*

Oh how our tax money gets wasted

### 1/5 — Deserves No Stars

*2025-02-10, version 2.9.5*

Your app claims to support iOS 12.0 or higher versions, I have iOS 16.7 but the app exits itself every time I open it. This resulted in an obstacle in the way of my high-end talent entry programme application for an entry permit for my job. If your app has long not been updated, kindly review the compatibility with iOS 16.7 and state whether it can be accessed from mainland China without a connection to a foreign server.

### 1/5 — 佢個入境等候時間係假嘅

*2024-10-11, version 2.9.2*

今日去福田入境睇到個app話15分鐘就可以，點知去到超級無敵多人至少要兩三個鐘先入到去

### 1/5 — 垃圾軟件

*2024-06-20, version 2.8.7*

使用又唔方便，指示又唔清晰。

### 1/5 — 冇用

*2024-05-15, version 2.8.4*

完全冇參考價值 入面人山人海都冇反應

### 1/5 — 冇用資訊

*2024-03-31, version 2.8.1*

完全冇用關口資訊

### 1/5 — 垃圾，彈App

*2024-02-19, version 2.7.8*

申請護照續期，到最後付款果part彈App，之後又無記錄，又話我申請左叫我付款，但係我cap唔切個QR code就彈左App喇點付款呀？

### 3/5 — 可否提示辦新證件必須攜帶舊證件？

*2023-09-26, version 2.6.6*

可否在Apps提示辦新證件必須攜帶舊證件？以及無舊證必須填報失表？到場才知悉錯漏又要重新預約。浪費預約籌位

### 1/5 — Ridiculous

*2023-08-06*

The website tells me to download this app.  I open this app and all it does is link to the website for appointment bookings!

No appointments can be booked at any Center at any time. HK used to be an efficiently run place. Now I can’t even recognise it anymore.

## Frequently asked questions about HK Immigration Department

### What services does HK Immigration Department offer?

HK Immigration Department provides appointment booking, application services, form filling, and access to land boundary control points waiting times. It also allows users to check 'e-Visa' status and submit documents.

### Is HK Immigration Department free to use?

Yes, the HK Immigration Department app is free to download and use. There are no in-app purchases or subscription fees associated with its core functions.

### What devices support HK Immigration Department?

HK Immigration Department is supported on iPhone, iPad, and iPod devices. It is designed for iOS users.

### How often is HK Immigration Department updated?

The latest version of HK Immigration Department is 3.0.5, last updated on March 17, 2026. While the last update date is in the future, this indicates ongoing development and maintenance.

### What is the age rating for HK Immigration Department?

HK Immigration Department has an age rating of 4+, making it suitable for users of all ages. This indicates no mature content is present.

### Does HK Immigration Department have ads?

No, HK Immigration Department does not contain advertisements. Users can access its features without being interrupted by ads.

### How can I contact the Assistance to Hong Kong Residents Unit through the app?

The HK Immigration Department app includes a direct function to contact the Assistance to Hong Kong Residents Unit. This allows for quick access to support for Hong Kong residents.

### What is the user feedback on HK Immigration Department?

HK Immigration Department has a rating of 2.6 stars from 13 ratings. This suggests that while some users find it useful, there may be areas for improvement based on user experience.

## Version history (last 5 releases)

### 3.0.7 — 2026-08-12

• Enhancement in User Experience

### 3.0.6 — 2026-04-28

• Enhancement in User Experience

### 3.0.5 — 2026-03-17

• Enhancement in User Experience

### 3.0.4 — 2026-02-24

• Enhancement in User Experience

### 3.0.3 — 2026-01-21

• Enhancement in User Experience

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## More apps by Hong Kong Immigration Department

- [Contactless e-Channel](https://appshunter.io/ios/app/contactless-e-channel/id1590998870)
- [IMMD 60th Anniversary](https://appshunter.io/ios/app/immd-60th-anniversary/id1599661282)

All apps by Hong Kong Immigration Department: https://appshunter.io/developer/578918013

## Related topics

[hong kong](https://appshunter.io/ios/topics/hong-kong)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*