# HKeMobility — Route search and traffic info.

> All-in-one mobile app for personalized traffic and public transport information. (iPhone/iPad app by Transport Department, HKSAR Government.)

- Source: https://appshunter.io/ios/app/hkemobility/id426108163 (this page in markdown: same URL + `.md`)
- Developer: [Transport Department, HKSAR Government](https://appshunter.io/developer/426108166)
- Category: Travel, Navigation
- Price: Free
- Rating: 1.80/5 from 19 App Store ratings · 24 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 94 MB
- Languages: American English, Chinese (Simplified, China), Chinese (Traditional, Taiwan)
- Released: 2011-08-16
- Data updated: 2026-07-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hkemobility/id426108163/reviews.md

## What is HKeMobility?

The Transport Department's “HKeMobility” mobile application is an all-in-one platform providing traffic & transport information, facilitating the public to conduct searches for public transport, driving and walking routes, obtain real-time traffic and parking information, and personalise message settings.

Key features of “HKeMobility” -
1. Driving information, including:
(i) Driving route search; (ii) Real-time parking vacancy information; and (iii) Real-time traffic news, such as the latest traffic conditions, traffic incidents and special traffic & transport arrangements.

2. Public transport information, including:
(i) Most optimal point-to-point public transport and walking routes; (ii) Schedules, fares and estimated arrival times of different public transport routes; and (iii) Real-time waiting situation and traffic & public transport at boundary control points.

3. Personalised settings, including:
(i) My Bookmark - Customise favourite locations, public transport and driving routes; and (ii) Push Notification of traffic news - Customise message categories and regions to receive traffic news, and add commonly used traffic snapshots, speed map panels and journey time indicators to bookmark.

## Key features

- Route search for public transport, driving, and walking
- Real-time traffic and transport information
- Cycle track route search
- Traffic news with voice-over
- Personalized settings and bookmarks
- Elderly Mode user interface

## Recent user reviews (10 of 24)

All indexed reviews: https://appshunter.io/ios/app/hkemobility/id426108163/reviews.md

### 5/5 — great

*2021-01-05*

great app!   been using it for a year.   but app not for people who too lazy to learn how to use it properly.

### 1/5 — Worst app experience ever

*2020-09-28*

Good idea to have the HK shows where cycling tracks are located and how they are linked. The app is just too buggy to be productive. The map navigation automatically jumped off to China or South China Sea as I moved my fingers across New Territories. Much improvement need in order to be considered acceptable.

### 4/5 — App has been clashing recently

*2020-09-22, version 4.175*

Otherwise very good

### 2/5 — Data good, performance poor

*2018-07-31*

Data is the best. Google maps doesn’t show nearly as many options. But interface is VERY laggy, app is slow, needs other apps for some basic information (bus arrival time), and it doesn’t show your current location in the route overview screen (ie how do I get to the bus stop?). Should also order best routes to take NOW, not which is shortest assuming you catch the bus with perfect timing.

### 1/5 — Crash upon enter into app

*2016-12-26, version 2.4*

This app is not usable! Please fixed!

### 4/5 — So practical, but old design

*2016-11-22*

This is my favorite app to figure out my transport routes around Hong Kong. The design is very dated and definitely needs improvement, but its practical pros really outweigh the design flaws. Forget Google Maps for this sort of information!

### 1/5 — No Timetable!

*2016-03-21, version 2.3*

This would be an excellent app except for one thing - it doesn't tell you when the next bus/train/light rail arrives! Tells you which routes run on the journey you've searched, but doesn't give any timetable information.
The iPad version does have this feature, and I'd rate it five stars, but without it, it's useless, and it'll be my phone I'm carrying around Hong Kong with me, not my iPad!
For example, one route I searched had some buses that only run for an hour each morning in peak time - not much use if the app gives me that route number and I wait fruitlessly for a bus to show up in the afternoon.
PLEASE fix this app to include this, and then it would rate as excellent, rather than almost useless.

### 2/5 — NEED iPhone 6 & 6 plus Resolution

*2015-05-16*

Words are blurred and user-interface are too large on iPhone 6 & 6 plus. Optimised resolution for large screens is needed.

### 4/5 — Better than the KMB or MTR apps

*2014-08-01*

Everything you need to get around HK in one place: huge locations database, intelligent search for nearby stops, bilingual support. Easily see fares & travel times, with quick access to headways/schedules.

### 5/5 — Great improvement in ver 2.0

*2014-02-08*

This was already a great app, but ver 2.0 has made it much easier to use.  You can now go directly to maps and bus schedules inside the app and no longer have to search in Safari.  Highly recommended!

## Frequently asked questions about HKeMobility

### What is HKeMobility's rating and how many reviews does it have?

HKeMobility has a rating of 1.9 stars based on 18 ratings. This indicates a generally negative user sentiment based on the available data.

### Is HKeMobility free to download and use?

Yes, HKeMobility is available for free. It does not have in-app purchases or advertisements, making it a completely free service.

### What devices are supported by HKeMobility?

HKeMobility is supported on iPhone and iPod devices. It is designed for Apple's mobile operating system.

### How often is HKeMobility updated?

The latest version of HKeMobility is 6.2.64, and it was last updated on March 31, 2026. This suggests a consistent update schedule.

### What age rating does HKeMobility have?

HKeMobility has an age rating of 4+. This means it is considered suitable for children aged 4 and above.

### Does HKeMobility offer offline functionality for route searches?

The provided description does not specify if HKeMobility offers offline route search functionality. Real-time information typically requires an active internet connection.

### What are the main benefits of the Elderly Mode in HKeMobility?

Elderly Mode in HKeMobility offers an elderly-friendly user interface specifically designed for public transport information inquiries, making it easier for older users to navigate and access information.

### Can I customize the bookmark shortcuts in HKeMobility?

Yes, HKeMobility allows for personalized settings and bookmarking of frequently used functions. The latest update enhanced the bookmark shortcuts with a new design and personalized ordering on the front page.

## Version history (last 5 releases)

### 6.2.69 — 2026-07-20

- Added charging station information includes real-time availability, charging standards, facility details and map location.
- Fixed known issues

### 6.2.68 — 2026-07-14

Enhanced user interface of Control Point Status 
Fixed known issues

### 6.2.67 — 2026-05-22

- Enhanced “Parking Information” user interface: clearer information, more intuitive controls, and an easier way to check parking vacancy updates.

- Walking routes show public lift maintenance schedules and also provide alternative route suggestions for easier trip planning.

- Fixed known issues

### 6.2.66 — 2026-05-04

- Fixed known issue
- Added list of Fleet Taxi Stopping Places and the map locations

### 6.2.65 — 2026-04-20

Fixed known issues

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## More apps by Transport Department, HKSAR Government

- [HKeMeter](https://appshunter.io/ios/app/hkemeter/id1508101096)
- [HKeToll](https://appshunter.io/ios/app/hketoll/id1639482521)
- [Electronic Driving Licence](https://appshunter.io/ios/app/electronic-driving-licence/id6444331030)
- [HKeToll Commercial Driver App](https://appshunter.io/ios/app/hketoll-commercial-driver-app/id6451223791)

All apps by Transport Department, HKSAR Government: https://appshunter.io/developer/426108166

## Related topics

[hketoll](https://appshunter.io/ios/topics/hketoll) · [hk tramways](https://appshunter.io/ios/topics/hk-tramways)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-25.*