# 微集新世代 HKREFILL — user reviews

> 50 indexed App Store user reviews of 微集新世代 HKREFILL by hoi wing tang, rated 4.60/5 from 12 ratings.

- Source: https://appshunter.io/ios/app/hkrefill/id914549812/reviews
- App overview in markdown: https://appshunter.io/ios/app/hkrefill/id914549812.md
- Rating breakdown: 5★ 9 · 4★ 1 · 3★ 2 · 2★ 0 · 1★ 0

## Newest reviews (10 of 50)

### 3/5 — Incorrect Shipping status time stamp

*2023-11-30, version 4.1.8*

The timestamp value is weird, it is not logical that 發貨is later than 上港車， pls fix.

### 3/5 — 速度快，app易用，但服務差

*2019-11-01, version 3.8.3*

客服麻麻，回覆很慢。
自家車隊物流狀態亂顯示。
中評。

### 5/5 — 好評！

*2019-04-10, version 2.3*

用了幾次，感覺還是不錯，物流配送預期中，服務也可以，希望能夠更好！

### 5/5 — Using for a year already

*2019-03-13, version 2.3*

Reasonable Price, efficient logistics.
User friendly.

### 5/5 — Efficiency company

*2019-03-10, version 2.3*

Efficiency company with good connection apps I never seen.

### 1/5 — 用左半年 愈黎愈差

*2019-02-25, version 2.3*

客服態度麻麻，開始覺得亂咁磅d野（估計細細件都用左體積重）

### 4/5 — reliable

*2018-12-11, version 2.3*

its a reliable shipping cmpany.  the app is user-friendly and the shipping team is very efficient.

### 5/5 — Disappointed service

*2018-11-27, version 2.3*

I understand 11/11 got many orders, but 1. The package delivered one on Monday after my office closed already, another package was missing. Promised to deliver again yesterday, but end up didn’t show up! Keep asking WhatsApp the customer service but no response. 2. Another package arrived the warehouse before noon yesterday but they didn’t update, so I can’t combine them together n file the deliver order to HK! End up they update at mid night! 3. Better check the package size if they count u by size....

### 5/5 — Cho

*2018-11-15, version 2.3*

Fast and convenient! good apps and good service !

### 1/5 — App is still staying in old interface.

*2018-09-24, version 2.3*

App is still staying in old interface, look awful

## Most critical reviews (10 lowest-rated)

### 1/5 — Liars and thieves

*2025-10-13, version 5.5.3*

This company will take your money and packages but they won’t deliver your goods. They will lie about attempting to call you to deliver but actually steal your items. DO NOT TRUST THEM.

### 1/5 — 卡頓

*2025-07-02, version 5.3.1*

卡頓常在合併貨

### 1/5 — BAD BAD BAD BAD

*2025-04-17, version 4.1.8*

I have been using them for more than 5 years, their services is get worst and worst, deliver time is getting longer and longer , they need around 8-10days after you paid for the charge, not one time, but most of the time 
Also when I check with their service centre, they only answer: checking, will deliver soon”, which means no answer at all.

### 1/5 — 垃圾

*2023-02-01, version 4.1.1*

隔咗一個月先送到，客服超廢

### 1/5 — Not able to connect

*2021-08-23, version 3.9.1*

Not able to connect to server. Please fix it !

### 1/5 — Just update and cannot open now

*2021-08-23, version 3.9.1*

As I cannot fine any email from apps store for enquiry, so I write a review instead. Hope I will get a respond sooner.

### 1/5 — Some times wouldn’t  open to app

*2021-08-23, version 3.9.1*

WiFi is available , but the server cannot be connected.

### 1/5 — Poor service

*2021-06-10, version 3.8.9*

Service level is keep going down

### 1/5 — Can’t open apps

*2020-11-18, version 3.8.6*

Can’t open the apps even the network is working. Is there anything wrong?

### 1/5 — 十問九唔應

*2019-10-31, version 3.8.3*

件貨都唔知去咗邊，問親冇人應。

## Most praised reviews (10 highest-rated)

### 5/5 — Good service

*2023-05-30, version 4.1.8*

Good service and fast delivery !

### 5/5 — 簡單易用

*2020-06-22, version 3.8.3*

非常好的app，清楚易明，交易暢順！

### 5/5 — Good

*2020-05-30, version 3.8.3*

方便又快速

### 5/5 — Good service

*2020-05-07, version 3.8.3*

Good service, fast respond

### 5/5 — 簡單明了

*2020-03-23, version 3.8.3*

操作簡單，易於上手，個人感覺很方便，還有線上客服，每次回答都很快，神州集運我倒是還沒有發現客服。現在首重7元，更便宜了，適合我們住香港的客戶，好！

### 5/5 — Good

*2019-09-22, version 3.7.7*

服務佳 app方便又清楚

### 5/5 — Very good

*2019-07-05, version 2.3*

Very good

### 5/5 — Very Good👍

*2019-07-02, version 2.3*

Very Good👍

### 5/5 — 感覺良好

*2019-05-23, version 2.3*

個人覺得這間已經算唔錯的集運，比另外一間四x集運已經是好好，算快的物流公司。

### 5/5 — Great

*2019-04-25, version 2.3*

Fast and efficient

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*