# HKTaxi - Taxi Hailing App — #1 Taxi App in Hong Kong > Hong Kong's top taxi-hailing app with integrated payments and driver ratings. (iPhone/iPad app by HKTaxi App Limited.) - Source: https://appshunter.io/ios/app/hktaxi-taxi-hailing-app/id660232595 (this page in markdown: same URL + `.md`) - Developer: [HKTaxi App Limited](https://appshunter.io/developer/969892121) - Category: Travel, Lifestyle - Price: Free - Rating: 4.31/5 from 74 App Store ratings · 74 written reviews indexed - Age rating: 4+ - Requires: iOS 9.0 · 90 MB - Languages: English, Chinese, Chinese - Released: 2013-06-18 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/hktaxi-taxi-hailing-app/id660232595/reviews.md ## What is HKTaxi? * The only taxi-hailing partner of Google Maps in Hong Kong. * Now supporting Electronic Payment Service. You call a taxi and pay the fare all within HKTaxi. Now enjoy the most comfortable taxi ride ever. * Designed by Hong Kong people. We know your travelling needs, because they are ours too. * 24/7 service hotline with real people answering to support all your travelling needs. * Driver rating mechanism to promote quality service from drivers. * More than 1.4 million downloads and 70,000 registered drivers on the platform. * Google 地圖香港唯一的士預約合作伙伴 * 現新增電子付款服務，Call車、付款一App完成. 從此享受最方便之的士旅程 * 真正香港本地設計Call的士App，我們深刻明白你的乘車需要 * 設有24小時客戶服務熱線，全天候真人為你提供支援 * 致力打造優質的士平台:附設司機評分機制，我們會處理相關表揚或投訴 * 超過140萬人次下載及擁有逾7萬名司機之網絡 Experience an easier, snappier, and more convenient way to get a taxi. Hail a cab. Get a taxi. Whatever you call it, in the easiest of ways. The best taxi-hailing app in Hong Kong. Second to none. If you have any lost article, please WhatsApp or call us at 5566 9991. Or you can send an email to info@hktaxiapp.com. #超越您想的 #MoreThanTaxi ## Key features - Google Maps integration - Electronic payment service - Driver rating mechanism - 24/7 service hotline - Local design for Hong Kong needs ## Recent user reviews (10 of 74) All indexed reviews: https://appshunter.io/ios/app/hktaxi-taxi-hailing-app/id660232595/reviews.md ### 1/5 — Can’t even register an account *2025-02-05, version 5.5.38* It won’t let me do it don’t know why ### 4/5 — Big improvement *2025-01-13, version 5.5.38* I use this app regularly and find it indispensable to getting around Hong Kong. It makes communication for me much easier since I don’t know any canto. And you can go cash free! ### 1/5 — Broken *2025-01-12* 12th Jan 2025 - it no longer works. Please fix it. ### 1/5 — Maintenance anyone? *2024-10-19* Is anyone maintaining this anymore? It is very slow, hasn’t had any enhancements in 2 years (?!?!?!?) and crashes regularly. It’s still the best / only real option in HK but common - make at least a little bit of effort. It takes 10-15 seconds to load on a brand new iPhone. Also, drivers shouldn’t be allowed to use the app without gps on. ### 1/5 — Useless for rural users *2024-03-14, version 5.5.38* This app is really difficult to use for rural users as that’s the only real reason to use this app to request certain taxis. There is no incentive for the taxi drivers to go to your location and fulfil your ride request. I wasn’t able to get a taxi on this app despite several orders whereas I had multiple successes with Uber. I only tried using this app as was requesting a specific car ### 4/5 — Handy *2024-01-29, version 5.5.38* Very handy to have especially as not fluent in Cantonese. However haven’t been able to download the app onto my phone screen. Have to open the App Store each time to order a taxi- not the end of the world but less convenient ### 1/5 — Impossible to get taxi without adding money upfront *2023-11-30* Matching taxis is nearly impossible without bribing yourself a higher rank. Same as Didi where drivers just wait for desperate clients to start adding money. Function should be removed to align with ethical services like Uber and Grab. ### 4/5 — Pretty good - some bugs *2023-11-02, version 5.5.38* Overall useful and well featured - Has a bug when you request a taxi it will often say no connection - then it will in the background order a taxi - you then need to open the side taxi request pane to see if it’s actually ordered or not… This can result in multiple orders being generated at the same time - a touch annoying! ### 1/5 — Unable to use without HK phone *2023-09-25, version 5.5.38* Why is HK phone number required to register? It is useless for visitor ### 5/5 — Better than Uber *2023-09-14, version 5.5.38* Better than Uber in Hong Kong, and quite often cheaper. There is an option to make cashless payment which is great ## Frequently asked questions about HKTaxi ### What does HKTaxi do? HKTaxi is a taxi-hailing application designed for Hong Kong. It allows users to book taxis easily, pay for their rides electronically, and provides a platform for rating drivers. The app aims to offer a convenient and comfortable taxi experience. ### What are the key features of HKTaxi? Key features include integration with Google Maps for navigation, an electronic payment service for booking and paying, a driver rating mechanism to ensure quality service, and a 24/7 customer service hotline. It is designed by locals to meet local travel needs. ### Is HKTaxi free to use? Yes, the application is free to download and use. The description does not mention any subscription fees or in-app purchases for core functionality. You only pay for your taxi fares. ### Who is HKTaxi designed for? This app is specifically designed for people traveling in Hong Kong, including locals and tourists. Its features are tailored to the unique travel needs and preferences of users within the region. ### How does HKTaxi ensure quality service? HKTaxi implements a driver rating mechanism. This allows passengers to provide feedback on their drivers, helping to promote quality service and address any issues. The platform also has a 24/7 hotline for support and feedback. ## Version history (last 5 releases) ### 5.5.38 — 2022-09-28 - Bug fixes and minor improvements ### 5.5.23 — 2021-12-09 Newly launched: Pay for Street-Hail Enjoy our e-payment services every ride, including those street-hailed Update app and try now! ### 5.5.17 — 2021-11-02 Newly launched: Pay for Street-Hail Enjoy our e-payment services every ride, including those street-hailed Update app and try now! ### 5.4.87 — 2021-04-22 Newly launched: Pay for Street-Hail Enjoy our e-payment services every ride, including those street-hailed Update app and try now! ### 5.4.84 — 2021-03-29 Newly launched: Pay for Street-Hail Enjoy our e-payment services every ride, including those street-hailed Update app and try now! ## Apps similar to HKTaxi | App | Rating | Price | Category | | --- | --- | --- | --- | | [99: Rides, Food, Pay](https://appshunter.io/ios/app/99-rides-food-pay/id553663691) | 4.7 (16,623) | Free | Travel | | [Grab: Taxi Ride, Food Delivery](https://appshunter.io/ios/app/grab-taxi-ride-food-delivery/id647268330) | 4.9 (246,665) | Free | Travel | | [Gett: Book black taxis](https://appshunter.io/ios/app/gett-book-black-taxis/id449655162) | 4.8 (15,921) | Free | Travel | | [inDrive. 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