# HMH 24/7 — See a provider online 24/7

> 24/7 virtual doctor visits and integrated healthcare system access. (iPhone/iPad app by HMH Hospitals Corporation.)

- Source: https://appshunter.io/ios/app/hmh-247/id6608982763 (this page in markdown: same URL + `.md`)
- Developer: [HMH Hospitals Corporation](https://appshunter.io/developer/978484204)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.82/5 from 660 App Store ratings · 29 written reviews indexed
- Age rating: 17+
- Requires: iOS 17.4 · 176 MB
- Languages: English, Spanish
- Released: 2024-10-03
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hmh-247/id6608982763/reviews.md

## What is HMH 24/7?

HMH 24/7 delivers personalized care that fits your lifestyle, with Hackensack Meridian Health virtual doctors available 24/7—nights, weekends, and holidays included. Connect with a Hackensack Meridian Health doctor in minutes or book a visit for a later time. Now you can experience effortless comprehensive care with every virtual or in-person interaction fully integrated into one healthcare system.

Our doctors treat and manage hundreds of conditions virtually, providing accessible quality care for all ages. Patients have access to same-day care, whether you need help with minor illnesses like colds and flus to ongoing management for weight, diabetes, asthma, and more. Now you can get accessible quality care from New Jersey's #1 hospital according to US News & World Report.

Part of the Hackensack Meridian Health system, patients are assigned a virtual primary care physician along with a dedicated concierge team to support them every step of their healthcare journey.

## Key features

- 24/7 virtual doctor availability
- Connect in minutes or schedule appointments
- Treats hundreds of conditions virtually
- Same-day care for minor illnesses
- Ongoing management for chronic conditions
- Integrated healthcare system
- Virtual primary care physician assignment

## What do users think of HMH 24/7?

Overall sentiment: positive

**Pros**

- 👨‍⚕️ Compassionate and understanding doctors
- 🚀 Quick appointment availability and fast process
- 👍 User-friendly and intuitive interface
- 🏥 Convenient alternative to in-person visits
- 📱 Accessible healthcare from anywhere
- 💊 Efficient prescription delivery
- 🎯 Clear communication and explanations from providers
- ⏰ 24/7 service availability
- 🔗 Seamless virtual visit experience

**Cons**

- 🐛 App crashes and technical glitches
- 📱 Incompatible with older iPhone models
- ❌ Limited availability despite 24/7 claim
- 🤖 Impersonal AI-driven experience
- 📋 Excessive intake questionnaire length
- 🔐 Intrusive photo verification requirements
- 🏥 Pharmacy selection limitations based on zip code
- 📞 Inadequate customer support for technical issues
- 🌐 WiFi connectivity problems with hospital networks

**Commonly reported bugs**

- App crashes and shutdowns during use
- Unexpected server errors preventing appointments
- Out of network error for eligible members
- Camera and video functionality not working
- Audio issues during telehealth visits
- Unable to upload pictures to doctor visits
- Incompatibility with iPhone models older than iPhone 16
- Telehealth connection issues with hospital guest WiFi
- Pre-appointment questionnaire submission failures

**Most requested features**

- Reduce number of pre-appointment intake questions
- Improve app compatibility with older devices
- Expand pharmacy network coverage
- Add image upload capability for telehealth visits
- Streamline identity verification process
- Improve sick note delivery system

## Recent user reviews (10 of 29)

All indexed reviews: https://appshunter.io/ios/app/hmh-247/id6608982763/reviews.md

### 5/5 — Great Experience

*2026-07-14, version 11.25.0*

Very helpful and knowledgeable doctor. Highly recommended.

### 4/5 — Wait time

*2026-06-24, version 11.25.0*

The only thing that I would complain about is my appointment time was scheduled for 10:15 pm. The dr didn’t join until about 45 minutes later. I was logged in 15 minutes early because those were the instructions. I waited an hour before I spoke to the doctor. The visit was quick and to the point which was great.

### 1/5 — Awful

*2026-06-13, version 11.25.0*

They didn't help at all even though it's possible to send scheduled substances to curb my pain. The psychiatrist sent. Schedule 2 substances so they just lie to protect themselves instead of caring for the patient w

### 1/5 — Chasing prescriptions

*2026-06-04, version 11.21.6*

This is the third time I’ve used this service and the script is never called in a timely fashion. I spend 8 hours  calling the pharmacy and reaching out to the concierge service that doesn’t response.

### 5/5 — Great Doctor and very easy

*2026-04-28, version 11.13.4*

Dr. Zimmer was so nice and it was so easy and convenient. He’s a very understanding doctor and very kind!

### 1/5 — $365 for virtual visit. Requires biometric readings to use

*2026-04-06, version 11.5.1*

A 5 minute virtual visit was billed at $365. Not considered a primary care provider; I ended up with a $234.71 bill after insurance.

Awful. The future of healthcare in our dystopian future. Very chatty, invasive and the only way to get care. We are living in the worst possible future.

### 4/5 — Unable to obtain my sick note. Asked for help with pharmacy bc my zip did not allow me to see select

*2026-03-01, version 10.23.4*

Unable to obtain sick note. Concierge could not help regarding pharmacy selection since the app was unable to lover any.  The response given was call 912 if it’s an emergency. I thanked that helpful representative.

### 3/5 — Only sort of worked and felt impersonal

*2025-12-29, version 10.17.3*

All the options were pretty intuitive and stuff but it felt very AI based and impersonal. In the chat the pre-made options did not always cover what I needed to say, and the doctor videoed in late and left fast.

### 5/5 — Gratitude

*2025-12-24, version 10.17.3*

Online zoom appointment with HMH

### 5/5 — Paramedic

*2025-12-05, version 10.13.1*

Dr. Binita Prajapati was amazing. Understanding and totally through with the issue I was having. 
Can’t thank Dr. Prajapati enough.

## Frequently asked questions about HMH 24/7

### What is HMH 24/7?

HMH 24/7 is a mobile application that provides access to virtual healthcare services from Hackensack Meridian Health. It allows users to connect with doctors online 24/7 for immediate or scheduled appointments to manage a variety of health conditions.

### What kind of conditions can be treated through HMH 24/7?

The app's virtual doctors can treat and manage hundreds of conditions. This includes minor illnesses like colds and flus, as well as ongoing management for chronic conditions such as weight management, diabetes, and asthma.

### Is HMH 24/7 free to use?

Based on the provided information, the app itself is free to download and use. The cost of virtual or in-person medical services would be separate and depend on your insurance or the specific care received.

### Who is the target audience for HMH 24/7?

This app is designed for individuals who need convenient and accessible healthcare. It is particularly beneficial for those who require immediate medical attention for minor issues, need ongoing management for chronic conditions, or prefer the flexibility of virtual appointments.

### What are the benefits of using HMH 24/7?

HMH 24/7 offers personalized care that fits your lifestyle, with doctors available 24/7, including nights, weekends, and holidays. It provides effortless comprehensive care, with virtual and in-person interactions fully integrated into one healthcare system, and assigns users a virtual primary care physician and concierge team.

## Version history (last 5 releases)

### 11.25.0 — 2026-06-11

Get 24/7 primary and urgent care from Cedars-Sinai.

### 11.24.7 — 2026-06-05

Get 24/7 primary and urgent care from Hackensack Meridian Health—all from home.

### 11.21.6 — 2026-05-26

Get 24/7 primary and urgent care from Hackensack Meridian Health—all from home.

### 11.20.10 — 2026-05-12

Get 24/7 primary and urgent care from Hackensack Meridian Health—all from home.

### 11.20.4 — 2026-05-07

Get 24/7 primary and urgent care from Hackensack Meridian Health—all from home.

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## More apps by HMH Hospitals Corporation

- [HMH Well](https://appshunter.io/ios/app/hmh-well/id978484385)
- [HMH Wayfinding](https://appshunter.io/ios/app/hmh-wayfinding/id1453558192)
- [HMH Maestro](https://appshunter.io/ios/app/hmh-maestro/id1453572899)
- [HMH NOW](https://appshunter.io/ios/app/hmh-now/id1591105027)
- [HMH RS Calculator](https://appshunter.io/ios/app/hmh-rs-calculator/id1599520311)
- [MyHMH App](https://appshunter.io/ios/app/myhmh-app/id1661525076)

All apps by HMH Hospitals Corporation: https://appshunter.io/developer/978484204

## Related topics

[hackensack meridian health](https://appshunter.io/ios/topics/hackensack-meridian-health) · [hackensack meridian my chart](https://appshunter.io/ios/topics/hackensack-meridian-my-chart) · [hmh](https://appshunter.io/ios/topics/hmh) · [hmh ed](https://appshunter.io/ios/topics/hmh-ed) · [md virtual care](https://appshunter.io/ios/topics/md-virtual-care)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
