# HMH Well

> Health information portal for MyChart, finding doctors, and ED wait times. (iPhone/iPad app by HMH Hospitals Corporation.)

- Source: https://appshunter.io/ios/app/hmh-well/id978484385 (this page in markdown: same URL + `.md`)
- Developer: [HMH Hospitals Corporation](https://appshunter.io/developer/978484204)
- Category: Medical
- Price: Free
- Rating: 2.80/5 from 71 App Store ratings · 74 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 41 MB
- Languages: American English
- Released: 2015-03-27
- Data updated: 2026-07-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hmh-well/id978484385/reviews.md

## What is HMH Well?

HMH Well provides easy access to MyChart, Find a Doctor, Wait Times for our Emergency Departments and other important health information.

## Key features

- MyChart access
- Find a Doctor tool
- Emergency Department wait times
- Access health information

## What do users think of HMH Well?

Overall sentiment: negative

**Pros**

- 👍 Convenient all-in-one app
- 👍 Easy to use and navigate
- 👍 Access to MyChart results
- 👍 Telehealth/video consultations
- 👍 Find doctors and locations
- 👍 Schedule appointments
- 👍 Access medical records
- 👍 Health tips and reminders
- 👍 Works with fitness trackers
- 👍 Simple and reliable healthcare
- 👍 Good update access to everything
- 👍 Helpful to find doctor and notes
- 👍 User-friendly interface
- 👍 Top buttons for needed resources
- 👍 Easy to track health info
- 👍 Excellent service for COVID vaccine
- 👍 Impressive features in hospital app

**Cons**

- 🐛 App not working/crashing
- 🐛 Unable to stay logged in
- 🐛 Poorly optimized app
- 🐛 App opens browser instead of within app
- 🐛 Lost Face ID/Touch ID login
- 🐛 Manual sign-in required
- 🐛 No print function for results
- 🐛 PDF download/sharing issues
- 🐛 Convoluted website interface
- 🐛 Old version was better
- 🐛 Glorified web browser
- 🐛 No 'back' option in browser
- 🐛 Difficult to navigate new interface
- 🐛 Too many things thrown at user
- 🐛 Annoying and time-consuming
- 🐛 Difficult to find info in MyChart
- 🐛 App is pointless after update
- 🐛 Mobile website experience
- 🐛 Cannot sync with Apple Health
- 🐛 Cannot upload pic of insurance card
- 🐛 Cannot submit feedback in app
- 🐛 Useless app for new users
- 🐛 Setup issues
- 🐛 No confirmation for setup/tickets
- 🐛 Server errors
- 🐛 Cannot see child's information
- 🐛 Lost ability to switch profiles
- 🐛 Cannot review test results
- 🐛 Frustrating location selection
- 🐛 IT support unhelpful
- 🐛 Never remembers sign-in info
- 🐛 Not sized correctly for iPhone
- 🐛 Information not current after password reset
- 🐛 App freezes
- 🐛 Links not working
- 🐛 Cannot share test results with Apple Health
- 🐛 Not mobile friendly
- 🐛 App gets stuck/doesn't open
- 🐛 Cannot do simple comparisons of past test results
- 🐛 Standard lab results not on same page
- 🐛 Customer service has no software knowledge
- 🐛 App crashes routinely
- 🐛 Lost 'Share My Records' capability
- 🐛 Cannot obtain graph of results
- 🐛 Cannot create account
- 🐛 Map will not load
- 🐛 Surprise bills/undisclosed costs
- 🐛 Inconvenient telehealth costs

**Commonly reported bugs**

- App crashes frequently
- App not working
- Unable to log in
- Unable to stay logged in
- Login issues
- Password reset not working
- Verification code issues
- App opens a browser window
- Face ID/Touch ID removed
- No print option for results
- PDF download/sharing errors
- App freezes
- Links not working
- Cannot upload photos of insurance card
- Cannot submit feedback
- Setup issues
- Server errors
- Cannot see child's information/switch profiles
- Map not loading
- App not remembering sign-in info
- Information not current after password reset
- App not sized correctly for iPhone
- App gets stuck and doesn't open
- App crashes after sending login credentials
- Terms and conditions not loading
- No connection to server message
- Password screen shows only numbers
- App forces user to website
- No 'back' option in browser
- Random server errors

**Most requested features**

- Restore Face Recognition/Face ID/Touch ID
- Add print function for test results
- Allow PDF download/sharing of results
- Improve MyChart navigation
- Restore ability to switch between child/family profiles
- Improve mobile website experience
- Allow syncing with Apple Health
- Scale down photos for insurance card upload
- Fix feedback submission
- Improve app optimization
- Add dark mode
- Improve integration between different app features
- Allow selection of specific locations (e.g., RBMC Perth)

## Recent user reviews (10 of 74)

All indexed reviews: https://appshunter.io/ios/app/hmh-well/id978484385/reviews.md

### 2/5 — Doesn't work well

*2026-07-23, version 9.0.9*

Does not stay logged in to My Chart so if you accidentally click something you have to log in all over again. Also does not accurately show my location and is showing the farthest hospital and urgent care.

### 1/5 — Surprise bills

*2026-04-06, version 9.0.5*

5 minutes video with a doctor was $365. My co pay was $234.78. None of this was disclosed before service.

### 1/5 — Unable to stay logged in

*2025-09-16, version 9.0.0*

This app is poorly optimized

### 3/5 — App currently not working

*2025-08-15, version 8.10.0*

The app is currently not working for me. Tried logging off and back on and reinstalled but nothing is working.

### 5/5 — Simple yet effective

*2024-12-17, version 8.9.1*

I like how I am able to see MyChart results, have a telehealth session, and find a doctor all in one place. VERY convenient app.

### 5/5 — Healthcare at your Fingertips

*2024-12-17, version 8.9.1*

The HMH Well App makes managing your health easy. You can schedule appointments, check medical records, and chat with your healthcare provider—all from your phone. Video consultations are smooth and clear, so you can see your doctor without leaving home. The app also gives you health tips and reminders, and it works with fitness trackers to monitor your health.

It’s perfect for anyone who wants simple and reliable healthcare at their fingertips. Great job to the developers!

### 5/5 — Easy to use!

*2024-12-17, version 8.9.1*

This app is extremely easy to use and friendly! Been able to navigate all my HMH needs through this app.

### 5/5 — Good update today

*2024-12-16, version 8.9.1*

I like thd access to everything.

### 5/5 — Nice update

*2024-12-10*

This works well. I like the access to MyChart

### 5/5 — So good.

*2024-12-06*

I find this app super helpful I can find my doc, make an appointment., getting my doc notes is great too.

## Frequently asked questions about HMH Well

### What does HMH Well do?

HMH Well provides users with easy access to their health information. This includes features like MyChart access, a tool to find doctors, and real-time wait times for emergency departments.

### What are the key features of HMH Well?

Key features include direct access to MyChart for managing health records, a comprehensive 'Find a Doctor' tool to locate healthcare providers, and up-to-date wait times for emergency departments. It also offers access to other important health information.

### Is HMH Well free to use?

Yes, the application is free to download and use. There are no in-app purchases or advertisements mentioned, indicating a completely free experience for users.

### Who is HMH Well for?

This app is designed for patients and individuals who need to manage their health information, find healthcare providers, or check emergency room wait times. It's for anyone seeking convenient access to their healthcare services.

## Version history (last 5 releases)

### 9.0.9 — 2026-07-23

Various bug fixes and improvements.

### 9.0.8 — 2026-06-22

Updated HMH brand logo.

### 9.0.6 — 2026-04-14

Various bug fixes and improvements,

### 9.0.5 — 2026-03-05

Bug fixes and minor improvements.

### 9.0.4 — 2026-02-12

Various improvements to doctor search.

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## More apps by HMH Hospitals Corporation

- [HMH Wayfinding](https://appshunter.io/ios/app/hmh-wayfinding/id1453558192)
- [HMH Maestro](https://appshunter.io/ios/app/hmh-maestro/id1453572899)
- [HMH NOW](https://appshunter.io/ios/app/hmh-now/id1591105027)
- [HMH RS Calculator](https://appshunter.io/ios/app/hmh-rs-calculator/id1599520311)
- [MyHMH App](https://appshunter.io/ios/app/myhmh-app/id1661525076)

All apps by HMH Hospitals Corporation: https://appshunter.io/developer/978484204

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-27.*