# HMI mPlify

> Singapore clinic locator, eCard, and claims submission for network members. (iPhone/iPad app by MHC Medical Network (MHC Asia Group).)

- Source: https://appshunter.io/ios/app/hmi-mplify/id1459601549 (this page in markdown: same URL + `.md`)
- Developer: [MHC Medical Network (MHC Asia Group)](https://appshunter.io/developer/412416260)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 2.30/5 from 7 App Store ratings · 9 written reviews indexed
- Age rating: 12+
- Requires: iOS 16.1 · 136 MB
- Languages: American English
- Released: 2019-06-24
- Data updated: 2026-08-16
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hmi-mplify/id1459601549/reviews.md

## What is HMI mPlify?

mPlify has a new look! Enjoy a better app experience with the same benefits and services you rely on. 

Your healthcare benefits, all in one app
HMI mPlify makes it easy for employees and members to access care through a wide network of panel clinics, check benefits coverage, and manage claims — all in one app.

• 24/7 Teleconsultation: Speak to a doctor anytime 
• Find Clinics: Search nearby panel clinics 
• Claims: Submit and track claims easily 
• Letter of Guarantee (LOG): Apply and track approvals digitally
• Digital e-Card: Skip the physical card 
• Visit History: Access your records in one place 

Part of regional healthcare group HMI Medical, HMI Managed Healthcare is an award-winning healthcare administrator trusted by 19,000+ organisations, supporting over 1.25 million employees and members annually through healthcare access, claims administration, and employee benefits solutions.

## Key features

- Clinic locator with GPS
- Request Letters of Guarantee
- Digital eCard access
- Submit e-claims
- View visit history

## Recent user reviews (9 of 9)

All indexed reviews: https://appshunter.io/ios/app/hmi-mplify/id1459601549/reviews.md

### 1/5 — Can’t login

*2026-08-01*

Previously, it was possible to submit claims. Now it will not send an OTP to my registered email address. Also, emails, asking for help are not answered in a timely fashion.

### 1/5 — Worst app ever

*2025-06-02, version 2.0.77*

Keeps on crashing and refresh takes eternity

### 1/5 — The worst telemedicine app out there

*2024-01-24, version 2.0.30*

This is by far the worst telemedicine app I’ve had to use. The only reason I still persevere is because it’s tied to company private medical insurance. 

1) video call with a doc rarely works. Multiple attempts, doctors keeping you in long waiting queues ( for 2 hrs) when it just 3 ppl in front of you. Sound issues, connectivity issues etc
2) having to login separately for each family member including children. That means different email addresses needed for all

### 1/5 — Absolutely useless

*2024-01-17, version 2.0.29*

It’s hard to comprehend that an insurance company would have this as their digital interface. Absolutely useless!

### 2/5 — Login always give problem

*2023-08-12*

Log in always show wrong ID/Password but password was change 2 months ago. Reset password and set back same password show cannot use back old password, that means my password is correct. Now set new password. Will monitor 2 months later will the password wrong again!

### 1/5 — Terrible app

*2022-11-10, version 2.0.2*

This app just does not help in any way.

### 1/5 — App aways crashing on the home screen

*2022-05-24, version 1.7.9*

App always crashes on the home screen. Pls fix it asap

### 1/5 — Pretty useless

*2022-05-21, version 1.7.9*

Their online doctor doesn’t work
Doctors don’t answer the call
And the call back function crashes

Really bad app, system and insurance

### 1/5 — App never works and ‘chat’ takes 24-48 hrs per message

*2020-02-29, version 1.2.5*

I have never been able to use any of the features of this app, not even viewing my insurance card, as they have always been greyed out. The chat support facility is as good as useless, as it takes takes the operator 24-48 hours to reply per line. This is an incredibly awful app for such a large insurance company that insures something so vital as one’s health. Until I‘m able to show my eCard in-app, I will have to pay for every health expense myself, out of pocket. This has been ongoing for two months. Disgraceful.

## Frequently asked questions about HMI mPlify

### Does m-Plify have ads?

No, m-Plify does not contain advertisements. The app is free to download and use without any ad interruptions.

### What is the rating for m-Plify?

m-Plify has a rating of 2.5 stars from 6 user ratings. This indicates a mixed reception from its user base.

### How often is m-Plify updated?

The latest version of m-Plify is 2.1.10, and it was last updated on April 14, 2026. This suggests a regular update schedule.

### What devices support m-Plify?

m-Plify is supported on iPhone and iPod devices. It is designed for iOS users within the Apple ecosystem.

### What is the age rating for m-Plify?

m-Plify has an age rating of 12+. This means it is considered suitable for users aged 12 and above.

### Can I submit inpatient claims with m-Plify?

Yes, members can submit both inpatient and outpatient claims through the m-Plify app. This feature is exclusive to members.

### How do I access my eCard in m-Plify?

Members can retrieve their eCard instantly within the app if they have forgotten their physical card. Access rights for the eCard must be enabled by an HR Manager first.

### Where can I find clinics near me using m-Plify?

The Clinic Locator feature, exclusive to members, uses GPS to show nearby clinics on a map. You can filter clinics by distance or district.

## Version history (last 5 releases)

### 3.0.8 — 2026-08-04

Minor Bug Fixes

### 3.0.7 — 2026-07-24

performance improvement and bug fixes

### 3.0.5 — 2026-07-02

performance improvement and bug fixes

### 3.0.4 — 2026-07-01

• Enhanced account security and updated identity verification to meet the latest regulatory requirements. 
• Added additional protection for accessing sensitive documents. 
• Improved the claim submission experience. 
• Fixed known issues and improved overall app performance and stability.

### 3.0.3 — 2026-06-14

Minor bug fixes

## Apps similar to HMI mPlify

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [SATA MWCare](https://appshunter.io/ios/app/sata-mwcare/id1613885122) | — | Free | Health & Fitness |
| [NHG Health](https://appshunter.io/ios/app/nhg-health/id1639265003) | 1.0 (1) | Free | Health & Fitness |
| [HeyAlly](https://appshunter.io/ios/app/heyally/id1480794597) | — | Free | Health & Fitness |
| [Minmed Connect](https://appshunter.io/ios/app/minmed-connect/id1514570975) | 1.0 (7) | Free | Health & Fitness |

## More apps by MHC Medical Network (MHC Asia Group)

- [MHC Clinic Network Locator](https://appshunter.io/ios/app/mhc-clinic-network-locator/id412416257)
- [MHC Health Record](https://appshunter.io/ios/app/mhc-health-record/id1014892241)
- [i-MediCare by Income](https://appshunter.io/ios/app/i-medicare-by-income/id1265696883)
- [MHCChat](https://appshunter.io/ios/app/mhcchat/id1270575527)
- [PX MediCare](https://appshunter.io/ios/app/px-medicare/id1356189173)
- [MyMHC](https://appshunter.io/ios/app/mymhc/id1359835838)

All apps by MHC Medical Network (MHC Asia Group): https://appshunter.io/developer/412416260

## Related topics

[hmi mplify](https://appshunter.io/ios/topics/hmi-mplify) · [hmi connects](https://appshunter.io/ios/topics/hmi-connects) · [mhc medical network](https://appshunter.io/ios/topics/mhc-medical-network) · [hmi](https://appshunter.io/ios/topics/hmi) · [mhc](https://appshunter.io/ios/topics/mhc)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*