# HMR — user reviews > 63 indexed App Store user reviews of HMR by HMR Weight Management Services Corp, rated 2.41/5 from 17 ratings. - Source: https://appshunter.io/ios/app/hmr/id947997834/reviews - App overview in markdown: https://appshunter.io/ios/app/hmr/id947997834.md - Rating breakdown: 5★ 3 · 4★ 2 · 3★ 1 · 2★ 4 · 1★ 7 ## Newest reviews (16 of 63) ### 2/5 — Gambling *2024-08-22* It is so frustrating when the app doesn’t work all the time. It depends if it is my lucky day or not. At times I can get into the program but I cannot switch from page to page. ### 3/5 — Ok app *2020-07-11, version 3.2.5* I just started using the app. I wished there was integration with other fitness trackers (like the Apple watch, etc) so I dont have to manually calculate/enter PA. Will give it a 5⭐️ when that integration happens. ### 2/5 — App doesn’t know what day it is *2020-04-07* I can’t enter data for today. When I try to swipe left to go to today, it tells me that I can’t enter data for future dates. It may be a future date in some other universe but, in THIS one, it’s Tuesday, 7 April. The app won’t let me go past 6 April. Aside from that, the app is adequate, but no more. It takes a ridiculously long time to open. And entering your current weight takes about three times as many taps as it should. The app has potential but, in its current form, it needs a lot of work. Unfortunately, I don’t think it’s getting much attention. **Developer response:** We apologize for the difficulties that you are experiencing with the HMR app. I'd like to help you resolve the issue. You can either email me at appfeedback@hmrboston.com or call me directly at 617.357.9876 x 707. If you don't reach me immediately, please leave a detailed message and I will return your call. ### 2/5 — Phase 2 Not Useful *2020-04-01* I have had a lot of successes in the program, that’s great! The app is not even able to track servings of grains and proteins in phase 2. This is a primary objective of phase 2 and the app doesn’t even allow a simple tally counter. I have used LifeSum to track calories and exercise. It actually syncs with Apple Health for nutrition, water, and exercise/steps. HMR app doesn’t link to anything or any tracking devices or apps I need. Counting calories specifically to recipes has been extremely useful to my success and not being able to do it in the app doesn’t make any sense at all to me. ### 4/5 — Apple Watch??? *2020-01-18, version 3.2.2* So far in using this app it’s helped me in keeping up with my HMR diet. I’m curious if there is an app for the Apple Watch in the plans for future updates. ### 4/5 — Need better options for phase 2 *2020-01-06, version 3.2.2* Great app for phase 1! Need to add protein/grain options for phase 2. Would be nice to be able to see all group data without having to log onto actual computer. Daily calorie tracker for phase 2 would be great also! ### 3/5 — Crashed? *2019-10-25, version 3.2.1* Has the app crashed? The screen with the girl and the HMR logo never goes away. ### 1/5 — Stupid password requirements *2019-10-19, version 3.2.1* The app may have some value if you don’t mind spending valuable minutes of your life just trying to login and create a profile. Harder to get into than Fort Knox for no discernible reason. Easier to track your foods using pencil & paper. Keep your stupid app! ### 3/5 — Can't copy & paste *2019-06-30, version 3.2.1* Can't copy & paste User ID and Password into the app. ### 3/5 — Need more tracking tools *2019-06-20, version 3.2.1* In general the app works well. I would like to see grains and protein added to the tracking. ### 2/5 — Fine for Phase 1, not great for phase 2 *2019-06-20, version 3.2.1* The app is relatively convenient for tracking meal replacements and exercise, but has no option for tracking calories, making it less than helpful for phase 2. Also, the security system is kind of ridiculous, in my opinion. None of any of my other online programs require 12 characters with and so many restrictions. I will use this because the program expects it, but I’ll rely on a different app for full tracking. ### 3/5 — Can’t view tips *2019-05-30* Where is the ability to see the full version of the Tips? I can see a description that ends in ... , but there is no way to click to see the entire text or to take you to another page to read the entire tip. Occasionally there’s a button to link to notes or another part of the app, but you still don’t see the full text of the tip. For a feature that’s supposed to be helpful, it’s incredibly frustrating!! Otherwise, I find it generally easy to track my progress. Please fix the tips!! **Developer response:** gencarter, we apologize for the difficulties that you are experiencing with the HMR app. I'd like to help you resolve the issue. You can either email me at appfeedback@hmrboston.com or call me directly at 617.357.9876 x 707. If you don't reach me immediately, please leave a detailed message and I will return your call. ### 3/5 — Profile restrictions *2019-05-13* I’d rate this app higher, but the Profile won’t let folks enter their start day and date. I tried calling customer service to get them to change it and they said that they can’t either. They claimed the fates were based on the day of the week when I opted to have group phone calls. What malarkey! My group call date is based on the convenience of my work day and personal time; that is totally irrelevant compared to the date I started the program. My start date was a Thursday (food arrived in the late afternoon. and I began at dinner once I got home.) My first full day was Friday. I would’ve been happy if the omnipotent being who entered my start day and date had used either of these days. Because they didn’t and I’m told those fields in my profile can’t be changed, all the summary data I see id either half the right size or twice the right size depending on when in the week I am looking at it. It’s my data, my start date, my group phone call, but “they” insist I use “their” week definition. Makes data that is collected useless to me. How frustrating! ### 2/5 — No iPad version *2019-04-16, version 3.2.0* Formatted for iPhone only. Can’t paste into login screen fields. ### 1/5 — Would not recommend *2019-03-19, version 3.2.0* This app requires a very long and complicated password that has to be typed in and wants too much personal information that is not necessary for a diet tracking app. I follow the HMR diet, but I won’t be using this app to track my progress. I’ll stick to paper and pen. ### 2/5 — Not worth it *2019-02-08, version 3.1.0* The food is disgusting and it doesn’t teach you anything on how to eat. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2025-01-10* The app doesn’t work. The home screen loads and when you try to get started, it leads to a broken Shopify web page. ### 1/5 — App not working *2024-11-09* Screen pops up for “let’s set up your tracker” without giving options, continue button greyed out, not possible to use app since latest update since can’t move past this screen. Please fix. ### 1/5 — Please fix ASAP! *2024-11-05* The app seems to be frozen right now. The only thing that shows up when it launches is a prompt to set up a tracker, with no working link to go with it. Meanwhile, I’ve already been using an active account for five months and am now concerned about losing my profile and data. ### 1/5 — Fix *2024-09-29* App dose work. 5 weeks humm ### 1/5 — App Doesn’t Work *2024-06-23* I have loaded and relaoded the app multiple times, and every time, the app crashed after I choose to receive notifications. I now should have been using this for 3 days as part of the program. Not really reassuring and not off to a great start with the program. ### 1/5 — Can’t get passed the notification screen *2024-06-16* The app keeps freezing after I choose an option on the enable notification screen. Downloaded and redownloaded multiple times. No luck. Bummer. ### 1/5 — Does this app ever work? *2023-04-26, version 3.3.18* I downloaded the app a week ago and have only been able to use it for one day. It gives me a error message as soon as I open it. I was able to delete the app and redownload it to gain access once, but that hasn’t work since. ### 1/5 — Buggy *2021-12-05, version 3.3.7* In the last release now the total weight loss is reflecting a gain of the current weight because the beginning weight is being reflected as Zero. Seriously disappointed I. This app and I could give less than 1 star I would . ### 1/5 — It keeps glitching *2021-08-03, version 3.3.1* Im New to the program and I was trying to create a login and so I downloaded the app! It doesn’t work .. keeps kicking me out … I haven’t been able to do anything . ### 1/5 — Doesn’t Work *2021-04-07, version 3.2.15* Simply put...the app does not work!! ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2022-07-07, version 3.3.16* Easy to use. Tracks food exercise weight and goals. HMR program is fantastic. Great food. Great plans. Highly recommend ### 5/5 — A Good Tool for Tracking *2021-08-14, version 3.3.2* I like the app it’s simple to use and works well for HMR. ### 5/5 — Easy to use *2020-08-17, version 3.2.6* Simple and easy to use when on the HMR diet. ### 5/5 — HMR 500 Shakes *2019-06-21* I have been enjoying these protein shakes for 15 years, off and on. They are my favorite all time shake, the chocolate is my only choice. The shakes are just the right amount of richness. I have been on the South Beach Diet for almost 2 months and doing well losing excess weight, but the SBD shakes are so sickening and sweet, I am back with the HMR shakes. Very happy that I can still order a box of shake mixes anytime I need them! Thanks HMR🥰 ### 5/5 — INVALUABLE TOOL *2018-12-08* Successfully keeping off weight is a lifetime work for me. I’ve been using the HMR system for nearly 30 years. The support has only gotten better! The addition of this app has improved the ease of the program. I’ve found the app to be intuitive to use. HMR supports it exceptionally well via personal phone support, which is unusual. Each upgrade just makes it better. THANKS HMR!! ### 5/5 — Awesome App *2018-08-22, version 3.0.0* This newly designed app has everything you need to track your daily diet. Allows you to stay on track with your weight loss program. HMR did a fantastic job by bringing in the modern look and feel and features to give the best user experience possible ### 5/5 — Perfect app for the perfect weight loss program. *2016-05-31, version 2.1.2* This app is fantastic and really keeps me on track! Easy to log food and PA. Why no other reviews? Hmmm. Good luck! ### 5/5 — Santa Barbara Guy *2015-06-25* Sure this program doesn't do everything in the world but it's not designed to. It's supposed to work with a very specific and highly regarded weight loss program that is offered by Cottage Hospital in Santa Barbara and other facilities around the country. The weight loss program works very well. The computer app works very well too. I just wish the authors would add the capability to track daily water consumption as that is the final item that needs to be tracked. As a retired computer professional I imagine this would be a relatively simple addition. I hope the developers are watching the comments. ### 5/5 — Awesome *2015-01-22* Recordkeeping, even when you're on the go, as much easier. What a great idea and I'm excited to start using it. I like that you can pick your program that you're in, and it tells you what your minimum requirements are for that program, and asked you for your start date and doesn't assume that the day that you download the app is your start date and love the weight tracker!! ### 5/5 — Yay! Finally *2015-01-20, version 1.0* Thanks so much for this useful tool! I want to be able to use this on all my devices. Hopefully soon We will be able to sync them. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*