# Hobbiesville — user reviews

> 51 indexed App Store user reviews of Hobbiesville by Hobbiesville Boutique Inc., rated 4.60/5 from 86 ratings.

- Source: https://appshunter.io/ios/app/hobbiesville/id1542347058/reviews
- App overview in markdown: https://appshunter.io/ios/app/hobbiesville/id1542347058.md
- Rating breakdown: 5★ 73 · 4★ 4 · 3★ 1 · 2★ 0 · 1★ 8

## What do users think of Hobbiesville?

Overall sentiment: mixed

**Pros**

- 👍 Great deals and prices
- 👍 Good selection of products
- 👍 Fast shipping
- 👍 Excellent customer service
- 👍 Products arrive in perfect condition
- 👍 Easy to use and navigate app
- 👍 App exclusive deals
- 👍 Responsive and easy to browse
- 👍 Great for TCG collectors
- 👍 Nice app design
- 👍 Good for picking up booster packs/boxes
- 👍 Fast processing of items
- 👍 Always updating inventory
- 👍 Great communication with staff
- 👍 Reliable and affordable
- 👍 App exclusive prices and points system
- 👍 Authentic products
- 👍 Very good stuff
- 👍 Fast delivery
- 👍 Helpful and amazing customer service
- 👍 Great for Pokemon stuff
- 👍 Smooth and intuitive app
- 👍 Great prices
- 👍 Great selection
- 👍 Easier pickup in store
- 👍 Always proper
- 👍 Fair offer or store credit for cards
- 👍 Fast shipping
- 👍 Great deals :D
- 👍 Love shopping here
- 👍 Great place to pick up booster packs
- 👍 Sales are awesome
- 👍 Fantastic service!
- 👍 Lightning fast customer service
- 👍 Pristine Pokemon boxes
- 👍 Delivered fast
- 👍 Packaged with care
- 👍 Very professional shop
- 👍 Best place ever
- 👍 Best it gets!
- 👍 Very good stuff
- 👍 Fast delivery
- 👍 Always buy there
- 👍 Quick service
- 👍 Great customer service!!
- 👍 Great app!
- 👍 Great products!
- 👍 Very happy with purchase
- 👍 I just love this app
- 👍 PHENOMENAL app
- 👍 Great app
- 👍 Easy to use
- 👍 Navigate
- 👍 Amazing with Apple Pay
- 👍 Amazing underrated store!
- 👍 App works incredibly well
- 👍 Design was well done

**Cons**

- 🐛 App is slow to load
- 🐛 Scrolling is not smooth
- 🐛 Filtering options are useless
- 🐛 App doesn't have same items as website
- 🐛 App glitches and places orders twice
- 🐛 Customer support response time is slow
- 🐛 Shipping is slow
- 🐛 Delivery is poor
- 🐛 Packaging for transport is disappointing
- 🐛 No bubble wrap for booster boxes
- 🐛 Items tumble inside box
- 🐛 Website prices are cheaper
- 🐛 App exclusive prices are higher on app
- 🐛 Horrible customer service
- 🐛 Rude customer service
- 🐛 Insisted on charging for redelivery
- 🐛 Final sale policy is frustrating
- 🐛 No self-service cancellation option
- 🐛 Lack of flexibility for instant mistakes
- 🐛 Bad alerts
- 🐛 Alerts don't lead to correct item
- 🐛 App won't let you sign in
- 🐛 Resealed packs
- 🐛 Fraudulent behavior
- 🐛 Never send restock notification
- 🐛 Keep sending random spam
- 🐛 App needs update
- 🐛 Glitched and placed order twice
- 🐛 Customer support waited a week
- 🐛 Email responses take days
- 🐛 Can't get through on phone
- 🐛 Pulled nothing of value
- 🐛 Something is clearly off
- 🐛 Weird sales policies
- 🐛 Won't honour price matches
- 🐛 Insulting to the customer
- 🐛 Too many notifications
- 🐛 Annoying app notifications
- 🐛 Shipping is sooooo long
- 🐛 No tracking number
- 🐛 No update apart from payment confirmation
- 🐛 Can't charge for express shipping and not deliver
- 🐛 App is just as bad as website
- 🐛 Filters don't do in-stock and sort simultaneously
- 🐛 Have to sort through a billion Pokemon entries
- 🐛 Customer service spotty
- 🐛 Pre-order policy has serious issues
- 🐛 App exclusive prices are higher on app than website
- 🐛 Shipping seems difficult
- 🐛 Tracking delivery date keeps changing
- 🐛 Never know when it will show up
- 🐛 Took away reliable delivery service
- 🐛 Bad shipping
- 🐛 Damaging of booster box
- 🐛 Poor customer service
- 🐛 Can't properly review order before paying
- 🐛 Cannot get refund on unstarted order
- 🐛 Store credit instead of refund
- 🐛 Horribly managed
- 🐛 Will not honour refunds
- 🐛 Will not reimburse for orders not showing up
- 🐛 No way to delete out of stock items from cart
- 🐛 Have to delete and redownload app
- 🐛 Over 3 weeks and package hasn't shipped
- 🐛 Terrible customer service
- 🐛 Slow service
- 🐛 Oversized box for delivery
- 🐛 Not stuffed well enough
- 🐛 Puncture on box side
- 🐛 Cards not treated with TLC
- 🐛 Botters take everything
- 🐛 Items not loading during drop

**Commonly reported bugs**

- App won't let you sign in
- App glitches and places orders twice
- Products weren't loading during the drop
- Scrolling on the app hasn't felt smooth
- Alerts don't bring you to the correct item
- App doesn't have the same items on the website
- App is slow to load
- Filters do not do both an in-stock and sort function simultaneously
- App can't properly review order before paying
- Tracking delivery date keeps changing daily
- Delivery option tracking is unreliable
- No bubble wrap for booster boxes leading to damage
- Oversized box and not stuffed well enough
- Items tumbling inside box
- App exclusive prices are higher on app than announced on website

**Most requested features**

- Add an in-stock filter
- Allow deletion of out-of-stock items from cart
- Improve scrolling smoothness
- Fix alerts to lead to correct items
- Allow users to sign in
- Provide restock notifications
- Allow opting out of certain notification types
- Add a cancellation option for orders
- Offer more flexibility for order mistakes
- Sync app items with website items
- Improve app performance
- Implement a dark mode option
- Allow users to review order properly before paying
- Offer refunds on unstarted orders
- Improve packaging for transport
- Add a bot-free release system that actually works

## Newest reviews (10 of 51)

### 2/5 — Terrible App

*2026-04-19*

Good luck getting back to where you were in your shopping if you add something to your wish list. Their filtering options are pretty much useless as well.

### 2/5 — Bad alerts

*2025-09-21*

When you click on the alerts it doesn’t bring you to what it was and you lose what every it was to begin with

### 2/5 — Slow Scrolling

*2025-09-21*

Ever since the update, scrolling on the app hasn’t felt smooth, it completely make me go off the app. Please fix this.

### 1/5 — Too many notifications

*2023-11-15*

Holy. This app is so annoying. It notifies you about everything coming out on the app. There needs to be a selection systems to opt out of certain types of notifications. Sending upwards of 5 notifications a day is way too much.

### 2/5 — Shipping is sooooo long

*2023-03-11*

Here’s my problem with this company, they have great deal, nice app, but you pay 11$ for shipping (under 175$) and it says 2-3 business days before process. It’s been 8 business days, still no tracking number, no update apart from the payment confirmation. Tried to contact them by email, but they say it takes 2 business days to get an answer, and it’s been 4 business days since. 

You can’t charge 11$ for express shipping and then not deliver remotely on time. 

Disapointed and looking somewhere else for cards.

### 2/5 — App is just as bad as website

*2022-12-22*

The app is slow to load, filters do not do both an in-stock and sort function simultaneously and I have to sort through a billion Pokémon entries to find board games. The customer service from this store has been spotty too. Their pre-order policy seems to have serious issues.

### 1/5 — Website price are cheaper

*2022-11-08, version 7.9*

Strangly… stuff on the website is cheaper.  Even “app exclusive” are higher on app than announced on the website…  I guess that clients that use the app pay for the app!

### 3/5 — Shipping is slow

*2022-09-26, version 6.8*

Shipping seem to be difficult on their side but otherwise they have great deals on certain thing and are nice

### 1/5 — Delivery poor

*2022-07-27, version 5.5*

I like the products. But there delivery option are poor.  Tracking delivery date keeps changing daily.  Never know when it actually will show up.  Took away the reliable deliver service they had before.  Been waiting 3 days already, tracking state will be delivered. Then changes that expected delivery day.  Will it shop up?  Very disappointed.

### 2/5 — Bad shipping

*2022-06-24, version 3.7*

Ordered a booster box and it came with no bubble wrap at all, just the booster box loose in a bigger box. This resulted in some damaging of the booster box.

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible customer service

*2026-01-16*

I had a very frustrating experience with Hobbiesville’s final sale policy. I accidentally placed an order and tried to cancel it immediately, but there are no options to cancel an order, even right after it’s submitted.

I contacted customer service right away hoping they could help reverse the mistake, but they told me there were no options available for cancellation or refund due to their final sale policy. Unfortunately, customer service was not helpful in offering any alternatives or solutions.

I understand that stores have policies, but a complete lack of flexibility for instant mistakes and no self-service cancellation option makes for a poor customer experience. I would strongly recommend double- and triple-checking your order before submitting, as there is no recourse if something goes wrong.

### 1/5 — Customer service was rude and insisted on charging me for redelivery despite courier's fault.

*2025-10-29*

I placed three different orders for the Mega Evolution Booster Bundle. Unfortunately, I only received one order, while the other two were returned to the sender due to courier issues. I reached out to Hobbyville about the problem and requested them to redeliver my two orders. However, they informed me that they would charge me a redelivery fee for each order. I provided them with a screenshot showing that it was a courier issue, but they insisted that it was an invalid address. I explained that if the address was invalid, then why was my first order delivered successfully, and the delivery address was Scotia Bank in Timmins. It was impossible for it to be an invalid address. 

Despite the long wait for the pre-order and over a month for the delivery, They insisted that I pay another redelivery fee, so I ended up requesting a refund minus the delivery. 

To save time avoid dealing with this store, there are better options available out there.

### 1/5 — App won’t let you sign in

*2025-08-17*

New update does not let users sign in

### 1/5 — Resealed Packs

*2025-07-03*

I bought about 4 Pokemon tcg products from this store. The plastic seal was clearly replaced with shrink wrap, all packs were heavily glued (back lip did not tear at all), and the Mewtwo boxes were hot glued shut. Save your money, do not download. Fraudulent behavior.

### 1/5 — Useless app

*2025-05-20*

Rubbish app never send restock notification but keep sending random spam.

### 1/5 — Update

*2025-03-02*

App needs update.

### 1/5 — App

*2025-01-28*

The app doesn’t have the same items on the actual web site.. you look for Pokemon Prismatic on the app it has disappeared completely but if you look on their website it shows all the prismatic lineup..

### 1/5 — Horrible

*2025-01-03*

The app glitched and placed the order twice. Customer support waited a week before responding and after the orders shipped to tell me it’s too late to do anything. Good luck every getting through on the phone, email responses take at least four days.

### 1/5 — Controlled Packages.

*2024-11-12*

I spent over $1500, not once did I pull anything of value. I think my highest card pulled was 10 bucks. Unbelievable. Something is clearly off.

### 1/5 — They sure want your money

*2023-12-29*

Weird sales policies with price drops under the same sale banner of “boxing week”. Won’t honour price matches despite not sending product out before price drops. Horrible customer service, insulting to the customer. Definitely a child taking things personally instead of running a business

## Most praised reviews (10 highest-rated)

### 5/5 — Appreciate yous!

*2026-05-28*

Thanks so much for all you do!!

### 5/5 — Great products, great support

*2025-09-25*

Can’t thank them enough for their work and the products they supply

### 5/5 — Smooth and Intuitive App

*2025-01-22*

App is just as good as the website. Very responsive and easy to browse and make purchases.

### 5/5 — Amazing

*2024-08-30*

Great prices, great selection, easier to pickup in store as well!

### 5/5 — Always Proper

*2024-01-12*

These folks haven’t missed a beat. Every time I’ve ordered a product, it has arrived in perfect condition and packaged well. I would highly recommend ordering from Hobbiesville for anything you need in the TCG realm.

### 5/5 — Hobbiesville Rocks

*2023-10-15*

Any cards I have for sale I go first to Hobbiesville they give me a fair offer or store credit. I take the Credit because another cool thing is there always updating there inventory so litterly every refresh there is new cards. About to send my Lorcana Cards Off to you this will be the 2nd time in 7 days I have sent and they process it fast.
AWESOME A+

### 5/5 — Great deals :D

*2023-09-16*

Love shopping here and supporting this store since my LGS went out of business this is my go to for products always fast shipping and have great communication with the staff on orders 10/10 would recommend

### 5/5 — Love this store

*2023-05-03*

This is such a great place to pick up booster packs, or booster boxes at a great price, and the sales are awesome to

### 5/5 — Fantastic Service!

*2022-12-02, version 9.7*

Lightning fast customer service from this shop. Answered all my questions promptly and courteously and made me confident that I could make a purchase from them. Always a little nerve wracking when buying online for the first time from a place you don’t know. But they were fantastic. Pokémon boxes were pristine, delivered fast and packaged with care. Very professional shop and I will for sure be buying from them again. 5 Stars.

### 5/5 — Best place ever

*2022-08-12, version 6.1*

Hobbiesville is the best place to buy pokemon stuff

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*