# Hobby Lobby — user reviews > 255 indexed App Store user reviews of Hobby Lobby by Hobby Lobby Stores, Inc., rated 3.20/5 from 1,551 ratings. - Source: https://appshunter.io/ios/app/hobby-lobby/id535562583/reviews - App overview in markdown: https://appshunter.io/ios/app/hobby-lobby/id535562583.md - Rating breakdown: 5★ 625 · 4★ 158 · 3★ 138 · 2★ 149 · 1★ 481 ## What do users think of Hobby Lobby? Overall sentiment: negative **Pros** - 🤗 Helpful customer service - 💕 Great selection of products - 🌟 Enjoyable in-store experience **Cons** - 🐛 Glitchy and unstable app - 🔍 Poor search functionality - 🔒 Frustrating login issues - 🤯 Confusing navigation and user experience - ⏱️ Slow and unresponsive app **Commonly reported bugs** - Constant app crashes and freezes - Items disappearing from cart - Inability to complete purchases **Most requested features** - Ability to check in-store inventory - Option to order online for in-store pickup - Improved search with filters and sorting - Seamless login and account management ## Newest reviews (19 of 255) ### 3/5 — Glitches *2026-08-14, version 3.0.21* App is super glitchy. Won’t let me search properly ### 2/5 — Fell off a cliff? *2026-08-14, version 3.0.21* I dont no what happened to this app. Within the last week or so (today being August 14, 2026) every time the app is opened it jumps around on images. You try to search it erases your search when you do finally get a search that goes through the page will not load it flipped you back to the beginning of the app, you can’t even get the full search typed in sometimes because it automatically resets back to the homepage. I have uninstalled and reinstalled the app and it still has issues. Looking at the last update it seems to be about six months old so maybe it’s time to do another update so you can keep your customers rather than sending them to a competitor because your app is malfunctioning. I am very disappointed with the way this is being maintained. ### 3/5 — Glitching *2026-08-12, version 3.0.21* I am trying to look at the weekly ad and it just keeps flashing the page every time I try to scroll and goes back to the top. Please fix! ### 3/5 — Glitching *2026-08-11, version 3.0.21* I open the app to see if items that I buy for my wedding job for work was on sale and the app kept pulling me back to the top of the page. ### 3/5 — Please update!! *2026-08-08, version 3.0.21* Why can’t I scroll through results from my search? This is below par as a retail app. Not only does it uncontrollably refresh itself before I can scroll down a list of results, but it also does not include features that help me shop in store (such as a product’s location or availability). I will increase my rating once it functions correctly. Additionally, I’d like to see helpful features such as those I mentioned above. ### 1/5 — App sucks *2026-08-07, version 3.0.21* This app is terrible. I can't even scroll to the bottom of any page because of the glitches. Deleting this app. ### 1/5 — Glitchy App *2026-08-07, version 3.0.21* This app is unstable. The page continually tries to refresh. Unable to use the app at all. ### 1/5 — Terribly Glitchy *2026-08-06, version 3.0.21* You can’t even navigate through the app without it refreshing or sending you back a page. It needs A TON of bug fixes before I use it again. ### 1/5 — App is horrible *2026-08-04, version 3.0.21* I love the store, but the App doesn’t work. It jumps around so you can’t look through the page. If you try to use the filter on your search, it keeps going back to the first page where you started. App is un-useable, it’s so glitchy. I have used the App happily for years, but this version is messed up. I wish there was a way to tell what is in stock at a location, but the only option is shipping. ### 2/5 — Glitch? *2026-08-03, version 3.0.21* Every time I scroll down it scrolls back up. I can’t navigate the app with out it going back to the original page or back to the top! ### 1/5 — Terribly glitchy app *2026-08-02, version 3.0.21* Does not allow scrolling, reloads the page. ### 1/5 — Glitchy and Unusable *2026-08-01, version 3.0.21* I have not been able to use this app for MONTHS because it won’t allow me to scroll through the Ad pages. I won’t change my review once it’s fixed either because it’s been like this for entirely too long. I cancel my trip to HoLo every time I can’t navigate the app. ### 1/5 — Glitchy Beyond Belief *2026-07-31, version 3.0.21* I love Hobby Lobby, but this app has been the the worst! I’m shopping and it’s super glitchy and jumps around. I updated my address and my items still shipped to an old address. I highly recommend that they look into the issues with the app and have the bugs addressed because, I cannot use it again. I about broke my phone trying to place my order because the glitching is so bad and I’m not a violent or angry person. It’s just that bad and frustrating to use. ### 1/5 — Still Glitchy after a year *2026-07-31, version 3.0.21* The app has had the same problem for over a year. It throws you up to the top of the page every 2-3 seconds. It is impossible to use. As a developer, I wouldn’t charge my client for such a poor preforming app and Hobby Lobby as a company should be pushing back on their developer harder. ### 2/5 — Please update *2026-07-29, version 3.0.21* I love HL, I am there weekly if not more than once a week. I am begging yall to update the app. It glitches like crazy. Please keep popular beads in stock, please introduce order pick up, please modernize. ### 1/5 — 7/28/26 *2026-07-29, version 3.0.21* App is currently refreshing every two seconds (literally) and using it is impossible. Please fix!!! ### 2/5 — Please update the app! *2026-07-28, version 3.0.21* Something has changed. Until a few weeks ago the app was great but now it is very glitchy and unresponsive at times. I deleted and reinstalled but same results. Please update the app, Hobby Lobby. ### 1/5 — Horrible *2026-07-28, version 3.0.21* Literally so glitchy, won’t let me checkout, won’t let me do anything without sending me to the top,or completely out of the app ### 2/5 — Can’t Scroll *2026-07-26, version 3.0.21* The app doesn’t let you scroll without refreshing. It seems to be an ongoing issue as I’ve seen this same complaint from years ago. Seems like the developers don’t care, so stick with the website. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad game😬✌️😬✌️😬✌️😬✌️😬✌️ *2026-08-16, version 3.0.21* Yo yall need to fix the bugs and I can’t scroll or search cause it reloads or erases ### 1/5 — Dumb *2026-08-16, version 3.0.21* What’s the point of an app that is not functional? Constantly reloads the page, takes me back to the top, loses my place, can’t search for anything or check local stock. What a terrible way to run a business, losing alot of money from online sales. Do better Hobby Lobby ### 1/5 — App Sucks *2026-08-15, version 3.0.21* App glitches doesn’t let you even look at the items. Poorly made app. They need to make a new one. ### 1/5 — outrageous *2026-08-14, version 3.0.21* this app has become completely unusable. as soon as i click on any of the categories or click on the search bar to look for anything, the app freezes and/or goes entirely blank. before this it was so so so glitchy that it had become nearly impossible to even tell where i was on a page, let alone scroll on the page anyhow. it's rediculous to claim you've updated the app due to "bug fixes" and to have actually made no improvements to your app at all. how do you expect anyone to be able to use the damn thing? ### 1/5 — Glitches *2026-08-12, version 3.0.21* Man this is getting old!!! Deleted app and reinstalled and it’s still not working properly!!! ### 1/5 — It sucks *2026-08-12, version 3.0.21* The glitching is so bad it won’t let you sign in or do any shopping without it going back to the top of page or somewhere else ### 1/5 — Pretty much useless *2026-08-09, version 3.0.21* The app is so glitchy you can’t look at anything let alone shop. The page shifts up and down on its own. Like shopping in The Blair Witch Project. And they don’t care. It’s been like this for over 6 months. Might as well delete it and get some space back ### 1/5 — Update app *2026-08-08, version 3.0.21* I love hobby lobby! BUT this app definitely needs an update to fix these glitches! ### 1/5 — App is not useable and frustrates me *2026-08-08, version 3.0.21* I always go to hobby lobby to see if there’s any fighter jet model kits and I check on the app to see which are available, thing is the app makes is super difficult for me to even browse through it, it glitches and whenever I scroll it reloads itself and just becomes extremely jittery. ### 1/5 — Glitchy app *2026-08-08, version 3.0.21* The app is awful. I can’t even use it. If you try to scroll, it just takes you back to the top every 2 seconds. ## Most praised reviews (10 highest-rated) ### 5/5 — Hobby lobby *2026-08-16, version 3.0.21* I juat vote every app 5 stars but you cant scroll it has a very bad glitching promble ### 5/5 — Hobby lobby shopping *2026-04-18, version 3.0.21* I am so happy to visit our new store in Danbury, CT. I can’t be happier with the friendly and helpful customer service and look forward to my next visit! I especially love hearing the hymns thru the store as I shop and now think of seeing one of the family owners as a guest on His Glory to reveal how he and his family faithfully tithe to God’s ministries!! God Bless this family business!!! ### 5/5 — Very nice customer service *2025-11-14, version 3.0.17* I was having trouble with my hobby lobby app during online shopping so I had to call hobby lobby customer service and they were very professional about my purchases. And helped me get my order I would recommend this app. ### 5/5 — I love HP *2025-10-04, version 3.0.17* Love the selection! ### 5/5 — Framing department *2025-09-16, version 3.0.17* The staff , especially Pam,at the Humble, Texas framing department were amazing. Helpful, courteous and professional. Thanks ### 5/5 — It’s good *2025-07-25, version 3.0.17* I don’t care if it tells me where stuff is in the aisle, but I do love how it shows me the prices and stuff and what the stuff looks like I like the app so ⭐️⭐️⭐️⭐️⭐️ ### 5/5 — Hello *2025-07-21, version 3.0.17* Very good app I love hobby lobby app more than home depot app ### 5/5 — Great professional help. *2025-06-18, version 3.0.17* Brendan, Sedalia, MO store, was quite helpful in the framing department. Professional in every way. A true asset to Hobby Lobby! Royce ### 5/5 — Review *2025-04-14, version 3.0.16* I find everything I ever need and if I can’t find something there is always a worker available Who knows where it is . I love the stores. I shop At the Fresno store. Management is always Around to help. ### 5/5 — Slay *2025-01-02, version 3.0.16* Have so much cute gaming stuff for my room and I’m 10 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*