# HODL Wallet : Bitcoin Wallet — user reviews > 83 indexed App Store user reviews of HODL Wallet by Hodl Wallet Inc, rated 3.79/5 from 138 ratings. - Source: https://appshunter.io/ios/app/hodl-wallet-bitcoin-wallet/id1382342568/reviews - App overview in markdown: https://appshunter.io/ios/app/hodl-wallet-bitcoin-wallet/id1382342568.md - Rating breakdown: 5★ 85 · 4★ 10 · 3★ 6 · 2★ 3 · 1★ 34 ## What do users think of HODL Wallet? Overall sentiment: negative **Pros** - 👍 Simple and intuitive user interface - 🔒 Self-custody Bitcoin storage on device - ⚡ Quick setup without account requirements - 🎨 Clean, minimalist design - 💡 Custom transaction fee control - 🔐 Touch ID and facial recognition support - 🌐 Ability to connect to personal nodes - 📱 Lightweight and easy to download **Cons** - 🐛 Frequent app crashes and freezing - ⏱️ Extremely slow syncing process (hours to days) - 💸 Money disappears or gets stuck in transactions - 📞 Non-existent or unresponsive customer support - 🔄 Syncing issues when app not used for extended periods - ❌ Insufficient funds errors despite available balance - 📊 No transaction history or activity tracking - 🚫 Inability to export or transfer funds to other wallets - ⚠️ Unexplained balance disappearance - 🔌 App stops syncing when backgrounded **Commonly reported bugs** - App crashes on launch - Syncing starts from 2013 and takes indefinite time - Balance displays as zero despite funds present - Transactions pending for 72+ hours without completion - Failed transaction rejections after 1-3 days - Sync progress lost after app crashes - Insufficient funds error when balance is adequate - Invalid recovery phrase errors on reinstall - App becomes unresponsive during syncing - Funds lost during transfer attempts **Most requested features** - Transaction history and detailed activity logs - Payment confirmation notifications - Transaction limits information - Improved wallet recovery documentation - Batch payment functionality - Coin mixing and privacy features - In-app fiat to Bitcoin conversion - Faster syncing mechanism ## Newest reviews (16 of 83) ### 4/5 — Hodl is good *2025-08-04* It’s good but I don’t know at times I never received my money till now sent since yesterday and there is no features to check history like other apps ### 4/5 — Great, except for the syncing issue *2024-11-21* I’ve had this wallet for several years now, I keep very little on it, but I’ve tried many mobile wallets over the years, and I like this one alot. But whenever you open it, it goes through a “syncing” process, and if you don’t open the wallet for a few months, this syncing process can take 20 minutes or more. I don’t understand it, no other wallet does this. Apart from that, it’s very streamlined and simple to use. ### 4/5 — Will not complete *2024-06-10, version 1.13* To send ### 1/5 — HODL lost my money *2023-09-04, version 1.13* HODL lost my money when I trade on August 28, 2023 and don’t want to help me recover $3,000 +$1,500 😢😢😢 ### 1/5 — Slow *2023-06-07, version 1.12* Slow then nothing but problems with it ### 4/5 — Great app *2023-05-24, version 1.12* It’s a nice app. But I will like to know if it has a limit on the amount of Bitcoin it holds or can be transferred into the wallet in a day…? ### 1/5 — Cannot access app or wallet *2023-03-06* Upon trying to open app, it crashes. No updates in last 2+ years and cannot access any of my currency. Pretty sure this was a scam in which the devs were riding the crypto high and then folded their house of cards and scooted with any funds ### 1/5 — Lost Money *2023-02-24* I had about $7 worth of Btc in my account and after few days I came back to make a transaction and my wallet was empty I was shocked and I don’t recommend anyone to save nothing using this wallet until the developer reviews this issue and guarantees people that their money is safe in this wallet. ### 3/5 — Sluggish *2023-02-04* If I don’t use HODL for a few weeks, it won’t open, causing me to have to delete and redownload. Then it has to restock, which takes hours!! ### 1/5 — Not showing my balance *2022-12-23, version 1.12* I have a balance in my wallet, but every time I access it it shows me that my balance is 0 dollars. I have no ideia what to do. Someone can help me? ### 1/5 — App keeps crashing *2022-12-02, version 1.12* App keeps crashing and I can’t access my funds. Will update if the issue is fixed soon ### 3/5 — Issues *2022-11-09, version 1.12* Since 11/08/22, I’ve had issues opening this app. Is something going wrong with it. I can log in, i tap app on my iPhone and it doesn’t open. Help ### 3/5 — Bitcoin *2022-08-03, version 1.12* Why is the app keep synced to can it affect the bitcoin I sent ### 3/5 — Hey let’s make a deal if this is legitimate *2022-07-13* Here I’ll make a deal let me only transfer .4 of the bit coin into my wallet then I can send you back .02 and you can keep the .2 and change that’s left and I’ll send you prof I am who I say I am ### 1/5 — Jordan Edwards 1BZSqrV6LivdCMrD9rSLF553AhrenGXZQS *2022-06-20* Yo this here is dumb as heck I can’t even get to my money that’s been sitting in here for a few years now and on my phone it says the app crashed a few days ago and it says synching everything I get into the app dang how long is it supposed to be updating my balance? ### 1/5 — This app is giving me problems all the time *2022-05-05* Why is this app so boring..I always have to sync for about 12 good hours before my bitcoin becomes available for us, it is app frustrating, it’s been like that all the time..The Same thing happening right now, your app is holding up my funds..OMg, please do something about this, I hate this app ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t recommend wallet you lose your money *2025-06-09* Customer service doesn’t get back to you when you have trouble with wallet,app complicated to navigate understand I sent money via wallet and lost money and can’t get help to find out what happened to money bitcoin don’t recommend this wallet ### 1/5 — Stole my money *2025-05-17, version 1.13* Not so happy app stole 100 ### 1/5 — Don’t use this app! *2024-08-07* I had not used this app for several years. I had to install on my new phone. My backup of my key phrase was dated September 2021. The sync started in 2013 and is taking forever! I am fairly certain that I have no significant stored BTC, but I have to waste my time syncing transactions that have NOTHING to do with me! ### 1/5 — Stealing your money *2024-05-07, version 1.13* Hi.. this app stealing your money ..there is no contact number to contact them .. only way to contact them just send email but they always reply download other app to recover my money .. I did but still not get my money since 20days .. 🤦🏻‍♂️ ### 1/5 — One sided issues *2024-05-01* At first it was the issues that you’d open the app and it would immediately crash. That got fixed but now the newest issue seems to be that you can’t seem to export the contents of your wallet to anywhere else. I went to transfer my small amount of bitcoin from this to another venue pre 2024 halving and it stated that it would take 1-3 days. First time I tried, it failed. Tried again and it eventually gave me the notification after 1-2 days saying it had failed or had been rejected and the FAQ said I may need to sync with the blockchain (to the tune of 1-3hrs). Tried to do this repeatedly but it stops syncing after a certain amount of time away from the app but with it still running in the background. Finally had the opportunity to sit with the app open for that long to complete. Ending up taking about 3 hrs and 45 minutes only for it to reach today’s date and then the app crashed once it finished syncing. Tried to initiate the sync again to see if it had saved at all during its progress and nope, it started at the same date back in 2021 again. Thanks for wasting my time and I can only assume, stealing my money. ### 1/5 — What’s going on with your app? *2024-04-28, version 1.13* My bitcoin transaction on your has been pending for more than 72hrs, I just want know for how long am I going to wait before the transaction is completed or refunded back to my HODL wallet? ### 1/5 — Don’t use.. *2024-02-24, version 1.13* This app was ok before. You will lose you coins eventually when trying to send them off to another address.. ### 1/5 — My bitcoin has been stuck *2023-11-24, version 1.13* Can you’ll help me out my bitcoin has been stuck on there for the past one week now and I really need that money please help me out I need to get the money out the app was working fine till he took my bitcoin 😔😔 ### 1/5 — No *2023-11-05, version 1.13* It been since the July 24 th and I am still waiting on confirmation of my bic coins ### 1/5 — Terrible app! *2023-10-06, version 1.13* The app is very bad about losing your money into limbo. The costumer service is non existent or downright rude. I lost over $150 dollars because of low transaction fee. I was supposed to get my bitcoin in 3-24 hours. It’s over a month later and it’s still gone… DO NOT USE ## Most praised reviews (10 highest-rated) ### 5/5 — Money *2024-10-30, version 1.13* How did I put money on my card ### 5/5 — Bitcoin *2024-10-25, version 1.13* Hodl ### 5/5 — App Crashing When Launch *2022-12-05, version 1.12* The App will not launch upon click it as of 12/5 /2022 Ios 16, Iphone 12….. ### 5/5 — Fantastic mobile wallet! *2022-10-01, version 1.12* Great mobile wallet experience overall.Sometimes syncing is a bit slow but I believe it depends on your mobile connection and latency. I love the app overall and would recommend it to any bitcoin users. ### 5/5 — Great app *2022-03-11, version 1.12* Believeland baby!!!! ### 5/5 — Goat *2020-12-25, version 1.12* Helps fine ### 5/5 — Hodl is great !! *2020-05-20, version 1.12* HODL IS AWESOME I just wish It had notifications for when payments confirmed and delivered ### 5/5 — Thumbs up *2020-02-14, version 1.11* Great BTC only wallet ! Nice features ### 5/5 — Just Love It *2019-05-26* Since Breadwallet started adding all those coins I’ve been using HODL wallet no disappointment. However I look forward to some features like Coinmixing and more privacy features. Hodl wallet is an hardware wallet on its own. ### 5/5 — First impressions *2019-04-30, version 1.8* Having to come to terms with the OG Jaxx app being discontinued to have their much less appealing Jaxx Liberty app replace it. It sucked having to leave the original because it was sleek, dark, and gave you power in controlling the details and specifics of your wallet rather than force a required amount ( fees on blockchain ). Just transferred. And this is WAY sleeker. I’m honestly blindsided in how I could’ve missed such an app. It’s sleek, quick, and from the quick setting glance - gives you what Jaxx did. 5 stars. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*