# HoduCC Agent

> HoduCC Agent (iPhone/iPad app by HODUSOFT PRIVATE LIMITED.)

- Source: https://appshunter.io/ios/app/hoducc-agent/id6790384261 (this page in markdown: same URL + `.md`)
- Developer: [HODUSOFT PRIVATE LIMITED](https://appshunter.io/developer/1025664574)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 15.6 · 18 MB
- Languages: English
- Released: 2026-07-28
- Data updated: 2026-11-10

## What is HoduCC Agent?

HoduCC Agent is Complete call center solution for agents with CRM and call controls.

HoduCC Agent is the official mobile application for HoduSoft's HoduOCX Contact Center platform, enabling contact center agents to stay connected and productive from anywhere.

Designed for modern customer service teams, the app provides a seamless calling experience along with the essential tools agents need to deliver exceptional customer support.

Key FeaturesVoice Calling
Make and receive customer calls
High-quality WebRTC calling
Handle inbound and outbound calls

Advanced Call Controls
Mute and unmute calls
Place calls on hold and resume
Blind and attended call transfers
Send DTMF tones during active calls

On-Call Productivity
Integrated CRM access during calls
View and follow call scripts
Access customer information while interacting with callers

Agent Management
Change agent status (Available, Break, Pause, and other activities)
Stay synchronized with your contact center queue

Dashboard & Reporting
View agent performance dashboard
Access call history
Review voicemail messages
Monitor activity reports and performance metrics

Built for Contact Centers
HoduCC Agent helps agents remain productive whether they are working from the office or remotely. By combining voice communication, customer information, and agent tools in a single application, it simplifies daily operations and improves customer engagement.

## Is HoduCC Agent safe?

Not enough ratings yet to assess HoduCC Agent.

## Is HoduCC Agent legit?

HoduCC Agent appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for HoduCC Agent is 75 out of 100 points across 7 verification signals from App Store and developer data.


## Version history (last 3 releases)

### 1.1.0 — 2026-11-06

- Changed App Name To HoduCC Agent
- Omni queue login: choose your Omni queues at login and switch them during a session.
- Omni dashboard: all your requests in one place, with channel tabs, live counts, filters and search.
- Accept requests from the waiting list and open the full conversation.
- Multi-channel chat: email, SMS, WhatsApp, web chat and social messaging in one app.
- Attachments, saved templates and voice recordings in replies.
- Compose new email, SMS and WhatsApp messages to customers.
- Internal chat with other agents.
- Create tickets from a conversation and link them to a request or customer.
- Bug fixes and performance improvements.

### 1.0.1 — 2026-09-13

- Bug Fixes & Improvements

### 1.0.0 — 2026-07-28

No release notes.

## Apps similar to HoduCC Agent

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [CNetVOIP](https://appshunter.io/ios/app/cnetvoip/id6736613534) | 5.0 (1) | Free | Business |
| [Vertex vPBX](https://appshunter.io/ios/app/vertex-vpbx/id1604804893) | — | Free | Business |
| [OnePbxCloud](https://appshunter.io/ios/app/onepbxcloud/id1631343702) | 1.0 (2) | Free | Business |
| [Foniva Mobil](https://appshunter.io/ios/app/foniva-mobil/id1553422551) | — | Free | Business |
| [YAXXA Mobile](https://appshunter.io/ios/app/yaxxa-mobile/id1535817191) | — | Free | Business |
| [JRC SoftPhone](https://appshunter.io/ios/app/jrc-softphone/id1522636136) | — | Free | Business |

## More apps by HODUSOFT PRIVATE LIMITED

- [MyEdu](https://appshunter.io/ios/app/myedu/id1025665835)
- [HoduPhone](https://appshunter.io/ios/app/hoduphone/id1054379118)
- [Alliance Education](https://appshunter.io/ios/app/alliance-education/id1246635916)
- [Image English School](https://appshunter.io/ios/app/image-english-school/id1333972320)
- [Delhi Institute For Civil Serv](https://appshunter.io/ios/app/delhi-institute-for-civil-serv/id1419958813)
- [Sarvattvam Institute](https://appshunter.io/ios/app/sarvattvam-institute/id1470064416)

All apps by HODUSOFT PRIVATE LIMITED: https://appshunter.io/developer/1025664574

## Related topics

[hoduocxagent](https://appshunter.io/ios/topics/hoduocxagent) · [hodu](https://appshunter.io/ios/topics/hodu)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-10.*