# Hoi: Your Travel Companion — user reviews

> 36 indexed App Store user reviews of Hoi by PAX Innovations, rated 4.40/5 from 11 ratings.

- Source: https://appshunter.io/ios/app/hoi-your-travel-companion/id1461031443/reviews
- App overview in markdown: https://appshunter.io/ios/app/hoi-your-travel-companion/id1461031443.md
- Rating breakdown: 5★ 8 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 1

## Newest reviews (16 of 36)

### 5/5 — Good

*2025-12-25*

Have good discounts

### 5/5 — Hoi

*2025-12-25*

Very good app and good discounts

### 5/5 — App

*2025-12-20, version 3.2.19*

Good app

### 5/5 — Hassle free

*2025-12-13*

Very convenient travel app!
HOI app makes travel easy with flights, cabs, and food all in one place. Flight and cab bookings are smooth, and the food service is a big plus—fresh, tasty, and well-packed, perfect for travelers. Great app for hassle-free journeys. Highly recommended! ✈️🚖🍽️

### 5/5 — Exactly What Every Traveler Needs

*2025-12-04*

HOI made my travel so much easier. Smooth, simple, and genuinely helpful. Loved the experience! Would definitely recommend to all the travel lovers

### 5/5 — App

*2025-12-01*

Good

### 5/5 — App

*2025-11-30, version 3.2.17*

I got best discount and the food is very delicious

### 5/5 — Best food

*2025-11-26*

The food pre-order feature is good My order was waiting exactly on time, which saved me during a short layover.

### 5/5 — App

*2025-11-25*

Fast ordered even yiu don’t have you stand in line to wait you can order from your while sitting on chair also

### 5/5 — Thank you for good service

*2025-11-25*

It was great experience and Naina helped in the order booking process very efficiently. She has good knowledge of the process. The service is very smooth with the help of the app. Thank you.

### 5/5 — Must have for airport app

*2025-11-24*

Hoi is a delight for travellers . I was able to track my flight easily and the notifications gave me regular updates about by flight including details of Baggage belt when I landed in Delhi.

### 5/5 — Best travel app

*2025-10-17*

Hoi made my travel experience effortless! From meet & greet and pre-ordering food to real-time flight updates — everything worked perfectly. Smooth, convenient, and premium. A must-have app for every traveler!

### 5/5 — Works Brilliantly

*2025-07-29*

Order food while security. Your food ready by the time you come to the counter.

### 5/5 — Impressed with this app

*2025-05-12*

I’m impressed with how streamlined this airport app is the app map  helped me to find my gate quickly the parking info feature is really helpful and I ordered food from this app at the food is delivered at boarding gate before the flight.

### 5/5 — Great experience

*2025-05-08*

I used this new feature to order some food online on discount offers The food was delivered leverd to boading gate just before the flight experience with this app is great

### 5/5 — Best App for Flight Tracking – A Must-Have for Travelers!

*2025-04-10*

I’ve tried a bunch of travel apps, but this one stands out as the absolute best for tracking flights. It gives real-time updates, gate changes, delays — even baggage claim info in some airports. The interface is super clean and easy to navigate, and I love how I can track multiple flights at once, which is perfect when picking up friends or coordinating trips.

The notifications are fast and accurate, and I’ve honestly caught a couple of delays before the airline even sent a text. Plus, the option to save flights and get alerts without having to dig through emails is a huge time-saver.

Whether you’re a frequent flyer or just traveling once in a while, this app is a game-changer. Highly recommend it!

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn't work at all, don't download

*2026-03-02*

The only reason i downloaded the app was to check whether my cards have lounge access or not. For all the cards, after charging ₹2, i only received one message saying it couldn't verify whether the card has lounge access. What's the point of giving so many ads promoting on Instagram claiming it can verify the card for lounge access, when IT DOESN'T WORK AT ALL!!! Another gimmick app in the market to get money out of people. 👏🏼

**Developer response:** Hi,

Sorry for the inconvenience caused. Please note that the charges mentioned are specifically for the processing fee to add the card. If the card is not added successfully, the amount will be refunded within 5 to 6 working days. All terms and conditions for this process are clearly outlined for your reference.

We apologize for any inconvenience this may have caused. Should you have any further questions or concerns, feel free to contact us on support@hoi.in. We are here to assist you. Regards Team Hoi

### 1/5 — Nice

*2025-12-17*

Good app and discount

### 1/5 — Bakwas app

*2025-07-07, version 3.2.3*

app needs a lot better improve to make it usable and easy
Also my first interaction with the cafe at RGIA is pathetic

### 1/5 — Scam and poor support

*2025-06-28*

They list unavailable items and force you to have the order without the item or refund and reorder somewhere else irrespective of your flight time. Customer support is horrible. Their logic is like when you order chicken pizza which is not available then they offer you paneer pizza with 2 extra cubes of paneer on toppings so now you are even.

**Developer response:** Hi Mohan,

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you have encountered with our service. We completely understand how frustrating it can be when an item you ordered is unavailable, especially when traveling, and we deeply regret the situation.

Please rest assured that we are committed to providing the best possible experience for all our customers, and your comments are being taken seriously. We continuously strive to improve our customer support and order fulfillment processes to meet your expectations with the utmost efficiency.

Our team has made several attempts to contact you, but unfortunately, we were unable to reach you. Kindly provide a working contact number by emailing us at helpdesk@hoi.in, and we will ensure that your concerns are addressed promptly.

Once again, we apologize for the inconvenience caused and greatly appreciate your understanding.
Best regards,
 Team Hoi

### 1/5 — Fake app

*2024-12-16*

Don’t place order stores don’t accepted the orders.. lost money.

### 1/5 — Requires Indian phone number

*2024-11-24*

Totally useless for International travellers

### 5/5 — Must have app for travellers

*2026-08-25*

The lounge booking feature is really good and works like a charm. I also used this app for tracking my flights and found this very helpful.

### 5/5 — Service

*2026-08-10*

I had a wonderful experience at Delhi Airport. The customer service was exceptional, especially from Devangna and Muskan. They were extremely helpful, polite, and professional while assisting me with food services. Their prompt support and friendly attitude made my airport experience smooth and enjoyable.

I truly appreciate their dedication to customer satisfaction and the effort they put into helping travelers. Thank you, Devangna and Muskan, for providing such excellent service. Keep up the great work!

### 5/5 — Review For Samridhi Gupta

*2026-07-22*

★★★★★

Date: Thursday, July 23, 2026, 4:30 AM

Great experience at Tiffin Express, T2 Delhi Airport. Samridhi Gupta (assisting via HOI) helped with our food order, gave us a 15% discount, and brought it right to our table. Prompt, friendly, and helpful service — really appreciated it. Would love for HOI to recognize her for this!

### 5/5 — Best app for airport travelling

*2026-06-25*

Have used this multiple times while tracking flight and preording food + booking lounge at the airport.

Helped me in saving time and money

## Most praised reviews (6 highest-rated)

### 5/5 — Excellent

*2026-04-05*

I have booked, meet and greet services from them, and I am very happy and satisfied with the services provided to me. specially their prompt response is commendable. Mr. Varun Mehrotra has been excellent.

### 5/5 — Real-time updates are reliable most of the time.

*2026-03-21*

Real-time updates are reliable most of the time.

### 5/5 — Rahul raj s

*2026-03-14, version 3.2.28*

Good

### 5/5 — Hoi app

*2026-02-24*

Hoi app airport food service is actually very convenient. I ordered directly from the app while sitting at my gate and didn’t have to stand in long queues. The food was ready on time and the process was smooth. Prices are like normal airport rates but the time saving makes it worth it. Overall good experience, especially during busy travel days. ✈️🍔

### 5/5 — Best Flight Tracking App

*2026-02-07*

It’s really simple and effective app for live tracking the flights. I also got great deals on food and beverages.

### 5/5 — Great

*2026-01-07*

Nice

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*
