# hoichoi - Movies & Web Series — user reviews > 333 indexed App Store user reviews of hoichoi by Hoichoi Technologies Private Limited, rated 4.20/5 from 2,983 ratings. - Source: https://appshunter.io/ios/app/hoichoi-movies-and-web-series/id1188755540/reviews - App overview in markdown: https://appshunter.io/ios/app/hoichoi-movies-and-web-series/id1188755540.md - Rating breakdown: 5★ 1,803 · 4★ 606 · 3★ 233 · 2★ 89 · 1★ 252 ## What do users think of hoichoi? Overall sentiment: negative **Pros** - 👍 Excellent customer support - 🚀 Awesome app - 💡 Great entertainment - 👍 Good app - 👍 Solid app - 👍 Nice collections - 👍 Efficient and convenient **Cons** - 🐛 Frequent login issues - 🐛 App not working on TV - 🐛 Terrible app performance - 🐛 Unstable when casting - 🐛 Casting not working - 🐛 Subscription issues - 🐛 Horrible app and login - 🐛 Deceptive subscription - 🐛 Buggy app - 🐛 Terrible customer service - 🐛 Unusable abroad - 🐛 Dwindling content quality - 🐛 Pause not working on Apple TV - 🐛 Home screen not loading on mobile - 🐛 Chromecast not working - 🐛 Poor video quality on TV - 🐛 Subscription transactions failing - 🐛 Inability to cancel subscription - 🐛 Logging out frequently - 🐛 Unreliable service - 🐛 Horrible video quality when casting - 🐛 Slow loading and buffering issues **Commonly reported bugs** - Login issues - App not working on TV - Subscription problems - Casting and video quality issues - Inability to cancel subscription - Frequent app crashes and freezes - Unreliable service and poor performance **Most requested features** - Add more classic Bengali movies - Improve user interface - Add 4K streaming support - Implement resume watching feature - Add multiple user profiles - Reduce subscription cost in the US ## Newest reviews (16 of 333) ### 1/5 — Awful App *2026-05-23, version 7.3.10* Awful app experience. Full of bugs. Shoddy customer support. ### 1/5 — অ্যাপ চালু অবস্থায় বারবার বন্ধ হয়ে যাওয়া *2026-05-23, version 7.3.10* অ্যাপ চালু অবস্থায় বারবার বন্ধ হয়ে বের হয়ে যাচ্ছে। ### 1/5 — Chromecast not compatible *2026-05-19, version 7.3.9* Hoichoi app never connects to google chromecast . Extremely frustrating experience ### 1/5 — Stay away!! *2026-05-05, version 7.3.8* Every other day, the app on TV creates problems!!!! Even though we are premium subscriber, the app on TV frequently doesn’t recognize that!!! ### 1/5 — Worst customer service *2026-04-16, version 7.3.8* I made a purchase but unable to see the subscription. Tried to reach out to customer service but everytime gets an autogenerated email and bot in WhatsApp app support. ### 1/5 — Fraud *2026-04-10, version 7.3.8* Horrible app. Have cancelled the subscription yet it is such a fraud that it continues to deduct from my account ### 1/5 — Unstable and bad app *2026-04-05* Many bugs and issues in the app. Don’t use the app. It doesn’t work well. “no internet connection” is a regular issue on playback. Internet and WiFi exists, but the issue persists. App data and cache clearance does not fix the issue. Uninstall and installing it again does not fix the issue. Support is non-existent. Don’t waste your money with this subscription. **Developer response:** Hi, we’re sorry for the trouble. We understand how frustrating playback issues can be. Please share your registered mobile number/email and device details with us at appsupport@hoichoi.tv so our team can check this on priority. ### 1/5 — Glitchy App but high quality content *2026-04-05, version 7.3.8* The content quality is excellent. However, the app experiences frequent glitches. Notably, certain videos fail to stream via Google chromecast or Apple TV, hindering seamless playback or TV. ### 1/5 — Chromecast not compatible *2026-02-24, version 7.3.8* Hoichoi app never connects to google chromecast . Extremely frustrating experience ### 1/5 — Absolutely Shameful Subscription Policy – Feels Like a Scam *2026-02-23, version 7.3.8* Hoichoi happily takes your money, then locks your subscription to one country like it’s 2005. Travel once and your paid account becomes trash — no warning, no refund, no shame. This isn’t a streaming service, it’s a cash grab wrapped in arrogance. Anti-user, greedy, and downright pathetic. 0/5. Avoid. ### 1/5 — BAD *2026-01-13, version 7.3.7* NO SUPPORT ### 4/5 — Romance content *2026-01-07* Hoichoi is a great platform with strong regional storytelling and unique content. I really enjoy the variety of shows and films available. However, I would love to see more romance-drama series, similar to what Korean and Chinese dramas are offering. Many young people in India are actively watching K-dramas and C-dramas on other OTT platforms because of their emotional storytelling, strong chemistry, and engaging love stories. If Hoichoi creates high-quality romance dramas with modern themes, it can easily attract more young audiences and even users from other OTT platforms. Love stories always connect deeply with viewers and tend to perform very well. Investing more in this genre could help Hoichoi grow its audience base and increase business as well. I hope the team considers this suggestion. Looking forward to more exciting content! **Developer response:** Hi! Thank you for your thoughtful feedback and for enjoying our content. We really appreciate your suggestion about romance-drama series. We’ve shared this with our content team, and they’re always looking for ways to bring more exciting stories to our viewers. Your input helps us make hoichoi even better! ### 1/5 — Poor quality *2026-01-06, version 7.3.7* Got the app to watch some old movies like it had before. None available. Movies don’t buffer. Extremely poor quality quality of picture and most of them don’t play. Only blank screen on the tv. The app had issues before and still exists. Only the marketing has changed. Plz don’t buy the yearly plan. First buy the monthly to verify if it even works or has selection to watch. ### 1/5 — Bad *2026-01-01, version 7.3.7* By v bad customer service the worst ever do not become a member big cheats ### 1/5 — Glitchy app, non existent tech support *2025-12-31* While I enjoy some of the content, the apps, both iOS and AppleTV are horrible. Recent content does not play in appleTV : just shows black screen with audio. Contacted customer/tech support which is a joke. Three days later sent me an email 445 am asking for details about my device then 15 minutes later sent another email saying they are closing the ticket since there is no reply. I had purchased a paid subscription for a year which I’m guessing these crooks have eaten. Never again with these clowns. I would rate zero starting that was an option. **Developer response:** Hi! We’re really sorry to hear about your experience and completely understand your frustration. This is not the experience we want for our users. Please write to us at appsupport@hoichoi.tv with your registered phone number and device details so we can check your subscription and the playback issue and assist you promptly. ### 1/5 — Horrible subscription issues *2025-12-28, version 7.3.7* Complete scam. They keep charging subscription fees and do not render services! ## Most critical reviews (10 lowest-rated) ### 1/5 — Laggy + buggy *2026-08-15, version 8.0.1* After the recent update, the app is full of bugs and it lags every time when I try to watch any series or movies. ### 1/5 — Subscription managing system is too bad. *2026-08-11, version 7.3.15* How can a subscription system be this complicated? I literally have to sit here and wait just to cancel a subscription. There should be a simple cancellation option directly in the app. This whole system is unnecessarily frustrating. ### 1/5 — Program access *2026-08-10, version 7.3.15* Can’t watch any show or movies ### 1/5 — Does not work *2026-08-09, version 7.3.15* Constantly gives error while playing video - Says malformed data ### 1/5 — Credit card Fraud!! Be aware *2026-07-18* There is no option to cancel the subscription by yourself!!they will keep deducting the monthly from your card, leaving you no option to cancel it. Rather they forward you to a lazy WhatsApp account which never responds. Keep away from them **Developer response:** Hi, apologies for the experience. You can stop renewal from the payment method used to subscribe, such as App Store, Google Play, or your card/UPI mandate. We do respond to every customer query and will be happy to help. Please write to appsupport@hoichoi.tv with your registered account details. ### 1/5 — Worst Streaming Platform *2026-07-09, version 7.3.15* couldn’t cancel it myself and had to contact the team, which took hours. Help was completely unresponsive. ### 1/5 — Worst *2026-06-25, version 7.3.15* Cannot purchase from Bangladesh ### 1/5 — Hassle with Cancellation *2026-06-01, version 7.3.12* A platform should enable easy cancellation. However, I had to go through their support service through WhatsApp messages to cancel their subscription. Such pain!! ### 1/5 — Can’t subscribe *2026-05-28, version 7.3.12* Cant buy 1 month premium ### 1/5 — Close automatically every after 2 minutes! *2026-05-24* This app has serious bugs! Close automatically every after 2 minutes! Useless…. ## Most praised reviews (10 highest-rated) ### 5/5 — Customer support *2026-08-11* Very professional service on the email, but their not in the app is not as good. The email service was quick, professional and solved the issue immediately. **Developer response:** Hi! Thank you, we'll pass this on to the support team, they'll be glad to hear it. And your point about the in app experience is taken seriously, that's exactly the kind of feedback we act on. If there's something specific that tripped you up, we'd genuinely like to know. Happy watching! ### 5/5 — The best Bengali platforms.. but the waiting time for new things are too much🙂😪 *2026-02-23, version 7.3.8* The best Bengali platforms.. but the waiting time for new things are too much🙂😪 ### 5/5 — Series *2026-02-23, version 7.3.8* Excellent ### 5/5 — Nice support *2026-01-03* Nice and quick support. Outstanding app **Developer response:** Hi! Thank you for your kind words. We’re glad you’re enjoying the app and our support. Stay tuned for more exciting content! ### 5/5 — Video issues *2025-12-18, version 7.3.6* 5 users causes glitch with resume & play option . ### 5/5 — Hoichoi *2025-11-28, version 7.3.5* Awesome app and the support is above the benchmatk. ### 5/5 — Ok *2025-11-03, version 7.3.4* Good ### 5/5 — just love *2025-10-31, version 7.3.4* fantastic service ### 5/5 — Kindly fix my problem *2025-07-31* I have been complaining again and again, I am unable to watch any movies, kindly fix the problem. I have already paid for the subscription, kindly fix it **Developer response:** Hi! We’re truly sorry for the ongoing issues. Please email us at appsupport@hoichoi.tv with your registered ID and details of the issue. We’ll prioritize fixing it so you can enjoy your subscription without any further trouble. Thank you for your patience! ### 5/5 — Support Services *2025-07-25, version 7.3.1* It’s an amazing and full service I received from them. Thanks --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*