# Holafly eSIM: Unlimited Data — user reviews > 1,695 indexed App Store user reviews of Holafly eSIM by HOLAFLY LIMITED, rated 4.80/5 from 35,397 ratings. - Source: https://appshunter.io/ios/app/holafly-esim-unlimited-data/id1629600786/reviews - App overview in markdown: https://appshunter.io/ios/app/holafly-esim-unlimited-data/id1629600786.md - Rating breakdown: 5★ 32,085 · 4★ 1,694 · 3★ 496 · 2★ 174 · 1★ 948 ## What do users think of Holafly eSIM? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 🚀 Reliable service - 🚀 Excellent customer service - 🚀 Unlimited data - 🚀 Seamless installation - 🚀 Works well in multiple countries **Cons** - 🐛 Unreliable connectivity - 🐛 Slow speeds - 🐛 Lack of transparency on fair use policies - 🐛 Difficult to get refunds - 🐛 Buggy app experience - 🐛 Poor coverage in some areas **Commonly reported bugs** - eSIM activation issues - Inconsistent expiration dates - Inability to top up plans within the app **Most requested features** - Ability to tether devices - Provide local phone numbers - Clearer information on supported networks and speeds - Improve app functionality and user experience ## Newest reviews (10 of 1,695) ### 2/5 — In Turkey useless *2026-08-24, version 4.7.0* Most of the city is OK but when you leave the city, no Internet coverage You have to pull off then try to find the signal and your work from there ### 5/5 — Best ESIM *2026-08-16, version 4.6.0* So happy I found this website! It actually makes my trips so much easier. ### 5/5 — E sim *2026-08-13, version 4.6.0* Just bought it with ease waiting to land to see how it goes ### 5/5 — Holafly is amazing *2026-08-12, version 4.6.0* After doing some research, I decided to use Holafly for my family’s trip through Denmark, Norway, Sweden, and Iceland—and boy, am I glad I did. We had a fast, reliable connection everywhere we went, even in some of the most remote parts of Iceland. During the solar eclipse, we were surrounded by huge crowds and eventually stuck in standstill traffic, yet somehow we still had a solid internet connection. This was especially appreciated while traveling with two impatient daughters who could stay connected during all those hours on the road! Having unlimited data at such an affordable price honestly made the trip so much easier. I never had to think about how much data we were using, hunt for Wi-Fi, or worry about anyone running out. After using Holafly throughout four countries with virtually no issues, there’s no doubt I’ll use it again on future international trips. Highly recommended! ### 5/5 — Holafly *2026-08-12, version 4.6.0* Súper buen servicio… y la atención excelente me ayudaron bastante con la instalación de mi eSIM ### 5/5 — Melhor e-sim *2026-08-12* Sempre eficiente ### 5/5 — Amazing! *2026-08-11, version 4.6.0* Amazing product! Did exactly what I needed as I traveled through central America. ### 5/5 — Mr. Bob *2026-08-11, version 4.6.0* If this works, I will be happy. ### 2/5 — meh *2026-08-11, version 4.6.0* Just as expensive as everything else for a monthly plan and the high speed data just totally stopped halfway thru. I bought it thinking it was unlimited high speed but its not and I kinda wasted my money unfortunately. Couldnt even find specific terms and services of the plans on the app... Maybe I'm just slow but definitely unsatisfied ### 1/5 — International cell phone service *2026-08-09, version 4.6.0* Don't waste your money Signal quality is nonexistent plus no good customer service so I would say don't waste your money buying any service ## Most critical reviews (10 lowest-rated) ### 1/5 — This 4g is the worst known to man *2026-08-19, version 4.6.0* I am in the phillipines and it says fast and reliable data well THIS IS A LIE no 3G whatsoever while my friend uses airalo and he gets 5G so don’t use this AT ALL ### 1/5 — Do not use them *2026-08-19, version 4.6.0* Horrible customer service. Lots of hidden costs and loopholes for them. ### 1/5 — Doesn’t work properly in Morocco. *2026-08-17, version 4.6.0* Spotty at best for a couple of days then failed completely ### 1/5 — Con *2026-08-16, version 4.6.0* I love the advert where the man refuses to pay £2.50 a day for his network roaming charges in Thailand. A 14 day Holafly sim costs £2.80 a day! ### 1/5 — Very Poor mobile coverage and Service — Save Your Money *2026-08-16, version 4.6.0* The connection was consistently slow, even when connected to major Canadian and USA carriers and while I was in major cities. At times, it felt as though the service was being throttled. Customer service was also extremely poor, and despite contacting them, there was no meaningful resolution. I was eventually forced to purchase a second eSIM, but that one performed just as poorly. The eSIM service is simply not reliable enough to justify the cost. Save your money and purchase an eSIM directly from a local provider instead. Based on my experience, this service was a complete waste of money and I would not recommend it. ### 1/5 — Took my money but no eSIM *2026-08-15, version 4.6.0* Followed all the instructions and paid for a ten day eSIM, then was shown a message stating that I have no eSIMs. What have I paid for?? Refund me please ### 1/5 — Shady business practices *2026-08-14, version 4.6.0* The signal did not work for me in Mexico. I cancelled the service immediately. The company continued to charge me for several months with a cancelled account. I had to get my bank involved to get my refund back due to the company doing such shady business practices. I never leave reviews on things, I don’t want other people to go through what I went through. ### 1/5 — Não é jogo *2026-08-13* Sou criança e o anúncio legal mas aí eu entro e compre eSIM? Pelo menos faça um app igual o anúncio **Developer response:** Olá, obrigado por dedicar um tempo para compartilhar seu feedback. Lamentamos saber que o aplicativo não correspondeu às suas expectativas com base no anúncio que você viu. Gostaríamos de entender melhor suas preocupações e analisar seu caso. Entre em contato conosco pelo e-mail care.reviews@holafly.com para que possamos analisar a situação com mais detalhes. ### 1/5 — Holafly did not work *2026-08-12, version 4.6.0* I have used Holafly twice in the past for trips to UK, France, Italy, Spain and Greece. Did not have an issued before, Connection was good, but on my last trip of 18 days (Aug2026) to Greece it would just not work, started working in Athens but as soon as I moved to Santorini starting losing connectivity, got worst to the point of not having connection at all, spent like an hour at a café on free wifi with customer support, they made me go over a bunch of setting changes, started working but the next day was dead again, i got so frustrated trying to fix it that I ended up contacting my Cell provider in Canada and realized they had travel packages too just like Holafly, set one up on my wife’s cell phone and worked fine. Definitely lost my time and money with Holafly on this one so will not be using again. If you are a Rogers customer in Canada check the Rogers travel plans, they are as competitive as Holafly now and no need to deal with their aggravating customer service. Travelled in August 2026 to Athens, Santorini, Naxos and Paros. I will not purchase Holafly again. ### 1/5 — Unusable in Japan, France, Spain *2026-08-10, version 4.6.0* I tried this in the major cities of Japan, France, Spain - HARDLY EVER had service!! So bad that I had to switch to my Verizon international plan during emergencies. Never load webpages or apps but can occasionally text. Unlimited? I don’t think so! And no way to get a refund - I paid $38 for holafly, had no service, and then ended up having to pay for my Verizon $15/day plan anyway. Japan is know for its high speed data so there’s no excuse for this. Once I switched to my Verizon plan (which uses local networks internationally anyway, just like holafly is supposed to) I was back to high speed. So why is holafly so slow? The instructions are also super confusing - in Japan, they were in-app instructions. In France, they sent me a WhatsApp instruction with a BROKEN QR code AND an email with conflicting instructions. I ended up having to ask ChatGPT how to set it up and it was completely different. It logs in now but the service is absolutely terrible. It say 5G full bars all the time but can’t send an email, timed out webpages, timed out maps. Feels scammy. ## Most praised reviews (10 highest-rated) ### 5/5 — I’m a regular now *2026-08-23, version 4.7.0* I always use Holafly when ever I go abroad and my normal sim doesn’t cover me, Japan, Singapore, Peru, Brazil I’ve used Holafly eSim’s for all of those places and more, highly recommend 👍🏻 ### 5/5 — First time user *2026-08-21, version 4.6.0* I can’t believe we didn’t know about this sooner, so easy to get online, fast and reliable data and cheaper than our service provider. We will be using again. ### 5/5 — Awesome *2026-08-20, version 4.6.0* Never lets you down ### 5/5 — Holafly Sim *2026-08-20, version 4.6.0* Very good. Use it all over the world every time. ### 5/5 — gostei *2026-08-19* minha experiência foi ótima, plano de 20 dias na europa tinha alguns lugares mais isolados onde a internet era penta, mas por estar no interior e etc mas tive uma experiência bem positiva, recomendo! ### 5/5 — Fantastic *2026-08-18, version 4.6.0* Amazing ### 5/5 — Velocidad *2026-08-18, version 4.6.0* Dos viajes me ha pasado que esta muy lento y me tienen que dar otra liga con nuevo esim, se pierde tiempo ### 5/5 — Nice *2026-08-18, version 4.6.0* Nice ### 5/5 — Great communication *2026-08-17, version 4.6.0* As a mature person I needed so much help. They were wonderful and it all worked smoothly which is why I'm using them again. ### 5/5 — You should use Holafly *2026-08-16, version 4.6.0* Holafly is great keeps me connected during my trips and if there’s a problem customer service works constantly to make sure everything is working! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*