# Holiday Car Wash Club — user reviews

> 82 indexed App Store user reviews of Holiday Car Wash Club by XpresSystems, Inc, rated 4.81/5 from 2,474 ratings.

- Source: https://appshunter.io/ios/app/holiday-car-wash-club/id1530621177/reviews
- App overview in markdown: https://appshunter.io/ios/app/holiday-car-wash-club/id1530621177.md
- Rating breakdown: 5★ 2,224 · 4★ 134 · 3★ 50 · 2★ 14 · 1★ 51

## What do users think of Holiday Car Wash Club?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Convenient app experience
- 💡 Useful for winter months
- 👍 Great service at specific locations

**Cons**

- 🐛 App connectivity issues
- 🐛 Unreliable car wash activation
- 🐛 Inconsistent car wash quality
- 🐛 Closed or out-of-service car washes
- 🐛 Inability to use app for multiple vehicles

**Commonly reported bugs**

- App crashes during account setup
- App fails to recognize valid credit cards
- App unable to locate and activate car washes

**Most requested features**

- Ability to see which locations are open or closed
- Option to decline wash upgrades directly in the app
- Support for multiple user accounts on the same vehicle
- Improved app stability and reliability

## Newest reviews (12 of 82)

### 4/5 — Works 90% of the time.

*2026-08-25, version 2.4.11*

I had an active car wash subscription through this app. It was good, but sometimes the app would fail to send the signal to the machine at the car wash

### 3/5 — Great for one car

*2026-06-28, version 2.4.11*

This app could be great but I could only add one of our vehicles to it.  My wife has the old window bar code on her car and she couldn’t add any of the vehicles to her app because it was the other type.  It was great for the one vehicle I could list.

### 4/5 — Minnesota Car Wash

*2026-03-23, version 2.4.11*

I’ve been using this Holiday Car Wash club app for about four years now and it is one of the more used apps.
 There seems to be a holiday gas station just about every 3 to 4 miles in the Metro area
 Always use the touchless option because if it is not touchless, there’s the potential for small rocks and or debris left on the car wash from the previous vehicle so always use the touchless option only!!
My only complaint and it’s a big one is the number of times the car wash is closed mainly for too cold of weather, but also I’ve seen many times when the car wash is just not working and they’re waiting for  maintenance, but as I mentioned above, just go to the next location, a few miles down the road.
 Overall, it’s the best car wash option available in the state of Minnesota.

### 3/5 — Car wash club

*2026-03-08, version 2.4.11*

Would be 5 stars as I do enjoy being able to just go and get a car wash whenever I need one. Which is all the time and sometimes more than once a day. But the one by me is down 80% of the time. With the gas prices going up I am not going to go an hour away to the next the car wash. Still debating on whether I should keep it or not

### 2/5 — Seems closed for business as often as it isn’t.

*2026-02-07, version 2.4.11*

I’ve been a long time customer of the Hibbing Mn Circle K carwash. Every time the carwash see’s a busier period of usage it somehow gets shut down for whatever reason. It also seems to take a un reasonable amount of time to get it back working

### 1/5 — Tag not recognized

*2025-10-11, version 2.4.11*

This is our second Car Wash unlimited that we have purchased and we put it on our truck and every time we take our truck to the car wash on medicine Lake Road not sure if it’s in New Hope, Minnesota or Plymouth Minnesota but the one on Madison Lake Road it never recognizes the tag on the windshield and then we have to get out of the truck and go into the building and then somebody has to give us a codeCan somebody get this fixed?

### 2/5 — UX is ok

*2025-09-30, version 2.4.11*

My husband and I both drive the car that the account is registered to, so it’s really frustrating that the app only allows one user.

### 4/5 — Great, but

*2025-09-07, version 2.4.11*

I very much appreciate using an app to open the car wash. However, every car wash I go to prompts me to decline a two dollar charge for a wash upgrade. I’ve already purchased the premium car wash and should not be prompted to get out of my vehicle to hit no thank you

### 2/5 — Disappointed

*2025-05-18, version 2.4.11*

Every time I use this car wash it leaves my truck streaky!  This time it was worse than “normal”.  I don’t think it was working right because it never seemed to do the high pressure rinse which to me is the most important part preceded by the soapy wash of course.  The spot free rinse and protectants etc.  is just different color soaps and fluff for all I know.  I’m just curious does anybody actually read these reviews?
Thank you, have a good day, over and out.

### 3/5 — Great except one glaring issue

*2025-04-05, version 2.4.11*

I love the holiday club car wash experience except for one major issue I see. My wife and I often times drive the same vehicle and both want to get that same car washed. Once you log into the app on someone’s phone, it does not allow somebody else to log into that same account n a different phone even if you’re washing the same car. This is a really bad user experience for folks who share a vehicle. I would give this app five stars all day if they fixed this issue.

### 1/5 — Hate this app

*2025-04-03*

When it works, great. But that’s depends on a lot of factors like internet connections, Holiday’s network, maybe their terminal is not working, etc. So guess what happens if you wait in line, and there’s cars behind you so you can’t back out? Yep! Good times…

### 2/5 — Quality

*2025-03-02, version 2.4.11*

It could clean better.

## Most critical reviews (10 lowest-rated)

### 1/5 — Intermittently working car washes

*2026-08-08, version 2.4.11*

Nothing special, washes all over MN are closed or broken down 60% of the time if not more in all seasons of the year, dryers aren’t good in any of the washes. One star for them having a bunch of locations I guess, save your money for the competition.

### 1/5 — Holiday Car Wash

*2026-07-14, version 2.4.11*

I’ve gone there three different times to try to wash my car that app does not work on my phone. Never had any trouble with any other app. I was told to come back during the day and talk to a manager. Of course I work during the day, so that doesn’t work, had to pay for a month of car washes and have not got one. If you have an app like this, maybe you could train some people to know how to make it work.

### 1/5 — Broken

*2026-06-05, version 2.4.11*

Unable to reset password because the app is broken. Customer service doesn’t respond. Joke of an app.

### 1/5 — Broken

*2026-05-16, version 2.4.11*

The two holiday car washes that are convenient for me to use are both broken today. I’ll have to go buy a car wash at a competitors place. I wonder if Holiday will refund any money? I will let you know.

### 1/5 — Does not work

*2026-05-07, version 2.4.11*

Will not accept a CC

### 1/5 — Closed Once Again

*2026-03-27, version 2.4.11*

Are you kidding me?!? Drove to Chaska location only to find the car wash not only closed but a dumpster blocking the entrance. How about a heads up, an email or text to customers?!? Too many times (10+ in 3 months) I’ve arrived to a closed wash. Please cancel my membership ASAP.

### 1/5 — Buggy mess

*2026-02-06, version 2.4.11*

App is a buggy mess that barely functions. No idea how it has such a high average rating

### 1/5 — Very poor customer service

*2025-12-23, version 2.4.11*

Worst customer service I’ve ever witnessed. Found out on their app that not all locations on their map are franchise holidays. Some are locally owned. Got up to the car wash and it initially gave me prompts to move forward with a green arrow. The approached the door and a red X appeared. There were 3 cars behind me so I ended up having to pay for the car wash. I reported it to customer service and they told me the information above. I asked them how the heck am I suppose to know if it’s franchise or locally owned. They told me I would need to go into the store and ask. They would not refund me the car wash I paid for even though I have a car wash.

### 1/5 — Car washes are closed frequently

*2025-12-23, version 2.4.11*

No point in having the app if the carwash is closed.  1/2 of the times I attempted to get my truck washed this month the location near me was closed.

### 1/5 — Doesn't work

*2025-12-15, version 2.4.11*

Went to get a car wash. Bought the subscription. Didn't work. Don't waste your money.

## Most praised reviews (10 highest-rated)

### 5/5 — Great time

*2026-07-06, version 2.4.11*

Amazing!! Works every time I try thank you

### 5/5 — Very good Service

*2026-04-12, version 2.4.11*

Like the phone scan system

### 5/5 — Best car wash

*2026-02-20, version 2.4.11*

Best car wash

### 5/5 — The top car wash

*2026-01-20, version 2.4.11*

The Experience: They prioritize a fast, efficient "conveyor" experience. Their Platinum Seal and Repel Shield are proprietary coatings that provide a lasting shine.
• Pros: Consistency across states, excellent mobile app, and high-quality "HotShine" Carnauba wax.
• Cons: Because they are so popular, peak times (weekends) can have long lines despite the fast tunnels.
• Verdict: Best for daily commuters who want a reliable, high-end shine with zero hassle.

### 5/5 — Car wash

*2026-01-12, version 2.4.11*

Really enjoy using this. The only complaint would be Escanaba Michigan location is. Shut down quite often sometimes for two days at a time otherwise I would keep using this.

### 5/5 — Wish they were open more

*2025-12-19, version 2.4.11*

Seems that the ones by my house are often not working, when they are working they do a good job

### 5/5 — Hate this app

*2025-04-16, version 2.4.11*

When it works, great. But that’s depends on a lot of factors like internet connections, Holiday’s network, maybe their terminal is not working, etc. So guess what happens if you wait in line, and there’s cars behind you so you can’t back out? Yep! Good times…

Edit - Don’t know whats going on with their App, but for the last month or so, the app has a 50% chance to fail and not work so you’re either stuck in line or back up and walk into the store. 

Seriously, should bring back window stickers, they were more reliable…

### 5/5 — Great

*2025-03-02, version 2.4.11*

Great for the winter months. Easy to freeze your account until next winter.

### 5/5 — Great service in Chaska

*2025-02-02, version 2.4.11*

👍

### 5/5 — Wash

*2024-12-02, version 2.4.11*

Excellent and well done

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
