# Holiday Rewards — user reviews > 50 indexed App Store user reviews of Holiday Rewards by Holiday Companies Inc., rated 2.30/5 from 212 ratings. - Source: https://appshunter.io/ios/app/holiday-rewards/id1453218127/reviews - App overview in markdown: https://appshunter.io/ios/app/holiday-rewards/id1453218127.md - Rating breakdown: 5★ 54 · 4★ 10 · 3★ 4 · 2★ 14 · 1★ 130 ## Newest reviews (15 of 50) ### 1/5 — No credit *2021-11-04, version 6.11.4* Over a month and problem still not tracking coffee purchases. Going to give up and delete app. ### 1/5 — Horrible *2021-08-01, version 6.11.4* This app has almost no utility at all. Completely useless. There are no rewards. There is no apparent point system for making purchases. What exactly is the purpose? Nobody knows. ### 1/5 — Buyer beware *2021-02-28, version 6.11.0* Went to the holiday in front of brown jug, and they know their coffee machines are low on coffee grounds and they still sell “dirty water”. But as they put it “ not responsible if people remove sign”. REALLY!!!! I WOULD STOP SELLING DIRTY WATER!!!!! Thats pretty desperate and cheating people out of their money!! ### 1/5 — What a RIPOFF!!! *2020-12-27, version 6.11.0* You earn rewards, go to the store to redeem them and there’s no discount off the price or free item. Check your rewards and they were automatically eliminated - there’s no proof you earned them. The employee says, “I don’t know, there’s nothing I can do... and then admits I’m not the only one having this problem. Bring back the old system - at least I had a piece of paper to prove my reward. **Developer response:** Please give our Customer Support Team a call. 855-276-1947 ### 1/5 — Currently as is- waste of time *2020-08-10, version 6.10.1* This current app does not seem work. Nothing happens when the id barcode is scanned. No buy one offer is credited, coupons and discounts do not process. Currently as is the app is a waste time ### 1/5 — What happened *2020-06-06, version 6.9.3* I used it no problem scanned got my rewards that was when i first downloaded hasnt worked since i am a very regular customer at hoilday it says enter phone number to get rewards and it never shows up thinking of deleting it seriously unless its fixed ### 1/5 — Can not even sign up *2020-05-25, version 6.9.3* I have tried for two days to sign up. I keep getting a big error message...error “5000” and some other number, plus something about can’t write to the log file. Needs some serious work! ### 1/5 — What a heaping pile of CRAP! *2020-03-03, version 6.9.3* What’s the point if even having a rewards program if you can’t even use it and track your points spent?! Like the old key fob worked so much better and in Alaska we always had those big honkin rewards coupon for hitting 500 points. I always had the $.25 off per gallon discounts if I went there every morning. It helped out a lot on the old rewards system! Instead you decide to gut that program in exchange for the worlds WORSE rewards program, basically making rewards harder to get, more money, and no way to track how many points you get or don’t get. Your employees dont know what’s up with the new rewards system either other than it’s garbage and they don’t like administering it. So basically of you want to avoid bankruptcy potentially, revert back to the old system where we actually could see our rewards points and have the same programs in place. I loved the old system and remember, THE CUSTOMER IS ALWAYS RIGHT!!! So fix it! **Developer response:** Hi, We now offer an everyday fuel discount. If you have any questions please reach out to us. 855-276-1947. ### 1/5 — Holiday App and Rewards *2020-02-05, version 6.9.0* I am very disappointed in this app. I love Holiday stores and appreciate the convenience of having 5-7 cents off my gas purchase readily available. I also enjoy the opportunity to Win rewards! However, the app is deceiving as the reward section does not track the rewards you have won. I have won only twice and play almost every day- I deleted the text both times thinking the app would track these and when I went to redeem, there was nothing. The employees at your holiday station had no idea how it worked- totally disappointing especially when I have to go out of my way to get to one of your stores. ### 1/5 — Go Back to the Key Fob. *2020-01-31, version 6.9.0* So I go to the local Holiday for gas, I enter my number at the Pump, and as usual I put in $32 worth of gas. (This goes on every three days.) and everything “seems” ok I get my membership sales price for the gas, I print out a receipt for verification, it lists my number AND the .10 cents off for being a member. HOWEVER!! For the last two months I haven’t been collecting point?!?!? I’m seeing on the receipt that I’m G2G but no points!! I should be near 50 by now... but NOTHING!! Not to mention the 200 points I lost when they deleted my previous points using the key fob. This system doesn’t work properly, go back to the old system, give me back my 200 point I EARNED. And when you get this MAJOR bug out of this system, then release it. *Update to the above. So I’ve tried several times entering my Phone Number at the Pump - $32 Put in as usual - NO POINTS!! Several reviews here say go inside the store and scan your barcode like you’re using cash.. TWICE!! *SHOCKER* BOTH TIMES, again... NO POINTS!! In all instances I get a receipt and my account phone number is on the receipt and it EVEN SAYS HOLIDAY REWARDS... only to verify two + days after the transactions I’ve NEVER Received MY POINTS. This system is severely flawed, bring back the key FOB. I’ve stopped filling up at all the Holidays until they fix the rewards system. There are more convenient gas stations I’ll be using til then. ### 1/5 — Scam *2020-01-28, version 6.9.0* Nobody in the 3 stores I’ve visited knows how to use this. The gas is 15 cents more and I was told to buy 4 king size snickers to get 5 cent off the next purchase even the holiday cash offers are unusable. I attempted to call corporate left several messages never heard back they use this to track your location purchases and sell your phone number and address ### 1/5 — Not working yet *2020-01-03, version 6.9.0* Cards are gone, so they give us the app. Two days in a row I go in and no discounts. Oops the app doesn’t work. Sorry. When will it work?? Why can’t the station give a manual discount?? Might as well go to the other stations that give a discount with all the trouble . Cards work better. Go back to a card . ### 1/5 — App doesn’t track what I purchase *2019-12-12, version 6.8.0* I used the old key fob for years, never a single problem. New fancy phone app was SUPPOSED to be just as good (minus getting points for gas purchases). Well, been using the app now for sometime and I’ve racked up 1/10 of the points/credits/etc for the purchases. When I pay and use the app I don’t see the credits going on and ask and IF an employee knows anything about the app(I would be impressed as it seems training was a bit sparse) and the tell me it takes a bit for the credits to show up. And during the next couple of days I forget to check until I go back in and purchase more items (cookies, coffee, fountain drinks, donuts) and are that my credits are still not posted. At least the key fob gave a printout when I accumulated points. How I miss those day’s. And my most recent favorite was a limited .10 cents off gas and the Holiday station near my house raised their rates for that promotional time making it cheaper to drive the extra few miles to another gas station to save money filling up my vehicle. ### 2/5 — Bring back the game *2019-12-04, version 6.8.0* Please for the love of god, bring back the scratch game it was one of they few reasons I had left for living. I sent you a long and heartfelt response in your feedback section in the app i hope it gets read. ### 1/5 — No rewards *2019-12-01, version 6.8.0* In the app and at the pump it shows I have no rewards to redeem. I have spent hundreds of dollars on fuel and in store purchases using my phone number but still shows nothing for my rewards. ## Most critical reviews (10 lowest-rated) ### 1/5 — Use to work but now doesn’t *2023-02-20, version 6.14.0* When I first got app it use to work but now doesn’t. Shows I have no earned rewards or towards rewards. Go in there every day. Employees don’t know. Hasn’t worked in 2 years. ### 1/5 — The app doesn’t work *2023-02-05, version 6.14.0* No point in trying the rewards system. These reviews are from years ago and still nothing has changed. I enter my number and the store says that it’s accepting it. Once I check my app next time, there’s literally no history! Stupid company. ### 1/5 — This Rewards Program Is Nonexistent *2022-09-10, version 6.14.0* Don’t bother yourself with signing up for the rewards program or downloading the app. I have used the “Contact Us” twice now to let the Customer Service staff know that my rewards program card isn’t excepted at any pump or in any store. NO RESPONSE. How does one maintain customer loyalty when one doesn’t respond to its customers??? You won’t get any reward points to use for future purchases. Don’t bother! ### 1/5 — Rewards club *2022-08-09, version 6.14.0* My app was not tracking my purchases and I found out that 80 to 90% of the holiday stores in Minnesota do not participate in the sandwich or roller Grill clubs so out of 20 sandwiches I purchased it this year only to counted toward the total. It is not worth it to drive 20 miles for a two dollar sandwich. ### 1/5 — Waste of time *2022-06-29, version 6.14.0* Unless you allowed them to track everything including all their cookies you get absolutely zero rewards any of their games you immediately stop winning. So unless you’re willing to let them track and sell your data you’re not going to save your measly 5¢ a gallon or anything. BP works great without tracking you so save your 5¢ a gallon there. Holiday was so much better before the circle k buyout. **Developer response:** We would love to speak with you. Can you please call our Customer Care Team at 855-276-1947. ### 1/5 — A bit flawed *2022-06-22, version 6.14.0* The app doesn’t recognise the location near me, but instead shows two locations that are way farther away as options. So I can’t use any of the features because it doesn’t recognize the store I use. ### 1/5 — God awful app… *2022-05-29, version 6.14.0* The rewards program is awesome, too bad companies would rather save money, and cut corners rather than actually hiring someone who’s competent enough to make a simple app. You could spend $100 and have a great app, but you choose to spend $5, and a Fiverr coder… Not good. ### 1/5 — Features not working *2022-03-31, version 6.11.4* The app (or even manually entering my phone number on the cash register touch screen, for that matter) isn't tracking my purchases anymore, so nothing is counting towards my free rewards. I understand they recently moved to a new system and these "rewards" are now under the "deals" tab, however it doesn't show any progress like the old method did. I like to buy these snacks and drinks specifically because of the earned rewards, so why even bother? Also, suddenly I can't share my prizes in the Fuel Runner game. A message pops up saying, "UPS browser doesn't support sharing." This was never an issue until today. I uninstalled/restarted/reinstalled the app and it gave the same error. I also tried it on another device, same thing. Is this a bug? I hope the app can improve to its previous state ASAP, otherwise I might as well just go to Casey's. 😂 At least you can earn cash back there! **Developer response:** Please contact our Customer Care Team for clarification/assistance. 855-276-1947 ### 1/5 — Needs to be modern. *2022-01-16, version 6.11.4* Why can’t we put our holiday credit card on the app so it’s easier to pay and track spending? It doesn’t make sense to have two different portals for the same company. ### 1/5 — Rewards not showing up, nobody can help me *2021-11-12, version 6.11.4* Several weeks ago, my purchases stopped showing up under ‘rewards’ in the App on my iPhone. I asked a worker at a store about it and I got the old “it takes a little time for that to happen”. Nope, not working. Finally, a week ago one store employee took my name and phone number and told me he’d submit a ticket and it should be handled in the next few days. Didn’t happen. LOVE the coffee. The App? Not so much. **Developer response:** Hi Knee yo, Points are accumulated by entering your phone number on the digital screen instore. Please give us a call for further assistance and to have points added onto your account. 855-276-1947 ## Most praised reviews (10 highest-rated) ### 5/5 — 5 stars - people who give 1 star are just whining *2022-09-09, version 6.14.0* App works fine. It’s a gas station so what more do you expect? Sometimes depending on the station being corporate or franchise it makes a difference if the rewards track or work. Not every station participates and that is fine because again, it’s a GAS STATION lol ### 5/5 — Race is on *2020-06-27, version 6.10.1* The app is simple however it would be nice if the store had a reader to detect the app so I did not have to race the cashier to put my number in ### 5/5 — People are dumb *2019-08-30, version 6.5.0* This app work’s they just don’t know how to use it so thanks for making a good change! ### 5/5 — It’s about time! *2019-08-06, version 6.4.2* Love going to holiday. You can’t find a better now fresh coffee. Ground by the cup! Love it! Go there several times a day and always fuel up there never a problem with the fuel. I can’t say enough about holiday, it’s awesome ### 5/5 — Go back to the keychain *2019-07-29, version 6.4.2* The store staff said rewards would be expiring but did not tell us that printing our rewards would no longer be possible. I had over 57 that were not printed on my key tag. I don’t always remember to sign in with my phone now so over half of my purchases aren’t getting loaded into my account You need to have a way to enter using receipts here on the app ### 5/5 — Very nice! *2019-07-23, version 6.4.2* I downloaded the app when they first started the new Holiday Rewards program, and now that all the bugs are worked out, I think this app is great. It’s very user friendly and the sign up was quick and easy. Everything’s organized nicely, and everyone is able to track their progress on the app rather than being unsure half the time. It’s also nice being able to use your phone number in store to get points instead of having to always have your phone. **Developer response:** Thank you so much for your 5 star review. If you ever have questions please feel free to reach out. 855-276-1947 ### 5/5 — Error- cannot sign up *2019-07-22, version 6.4.2* I cannot even sign up. Even though I enter birthday, it asks to put birthdate. Please fix the bug ### 3/5 — It’s OK *2020-03-03, version 6.9.3* Overall it’s a great app, but it’s got a few issues. The biggest being the inconsistencies between stores on acceptance. For example, in worthington, MN I can put my phone number in the pump to get the .05 price rollback. In shakopee, a store that accepts Cub cards, I have to scan the barcode in store and can’t use a phone number at all. This causes problems because my fuel card is restricted to pay-at-pump only. Other than that the app is great **Developer response:** Please send us details to repy@circlekeasy.com so we can assist you. ### 2/5 — Update the app more *2022-09-11, version 6.14.0* The reward games will start and it takes extra long for it to show up on the app so you are behind several days of chances to get rewards especially if you don’t check the website or play the game from the website so hopefully you fix that problem ### 2/5 — Mr Anthony Viera *2020-02-08, version 6.9.2* I get rewards but can’t seem to be able to redeem them. The spin game I don’t receive text for redemption instructions Now the app seems to have a loading glitch. Can’t access the rewards game. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*