# Holiday Splash Pass — user reviews

> 41 indexed App Store user reviews of Holiday Splash Pass by Holiday Oil Company, rated 2.71/5 from 65 ratings.

- Source: https://appshunter.io/ios/app/holiday-splash-pass/id1626593087/reviews
- App overview in markdown: https://appshunter.io/ios/app/holiday-splash-pass/id1626593087.md
- Rating breakdown: 5★ 23 · 4★ 2 · 3★ 4 · 2★ 5 · 1★ 31

## Newest reviews (14 of 41)

### 2/5 — Great deal for car washing, app leaves much to be desired.

*2025-12-20, version 1.2.1*

I just want to wash my car! 

I don’t need the app to ask me every seven days how I want to rate it and then only give me the options of ‘good’ or ‘great’… I don’t need the app to shut off my music to have some computer voice tell me ‘thank you for using the app to wash my car’, and then somehow disrupt the Bluetooth connection so now all my music skips unless I reset my entire car link…. And I would prefer not to have to push eight different buttons just to engage the wash cycle.

I would add, I don’t believe there is a single person alive who wants a car wash app that talks to them… please disable the feature of the app hijacking the sound to say thank you or allow users to turn that off in the options.

I am seriously only writing this review because the app kept telling me that it wanted me to review it. 

Other than that, it generally works great.

### 2/5 — Great deal for car washing, app leaves much to be desired.

*2025-07-03*

I just want to wash my car! 

I don’t need the app to ask me every seven days how I want to rate it and then only give me the options of ‘good’ or ‘great’… I don’t need the app to shut off my music to have some computer voice tell me ‘thank you for using the app to wash my car’, and then somehow disrupt the Bluetooth connection so now all my music skips unless I reset my entire car link…. And I would prefer not to have to push eight different buttons just to engage the wash cycle.

I am seriously only writing this review because the app kept telling me that it wanted me to review it. 

Other than that, it generally works great.

### 2/5 — Vacuums never work

*2025-04-12, version 1.2*

Every time I try to use a vacuum it never works!!!!!!

### 2/5 — Not working

*2025-01-15, version 1.2*

I like the app most of the time but it just won’t load.

### 2/5 — Good when it loads

*2024-10-11, version 1.2*

Technology is great, when it works. This app has a hard time loading, and I’ve had to pull through the car wash more than once because it won’t load and there are people behind me

### 3/5 — Not terrible

*2024-10-03, version 1.2*

It’s fun and easy navigation but it’s not taking the coupon code that’s on my receipts that I got 2 minutes ago.

### 1/5 — Wanted to love

*2024-08-02, version 1.2*

I wanted to love this app, but it’s been nothing but problems. I keep trying to sign up for the membership and it keeps giving me errors and then said I’ve reached the limit of devices I can upload to, and to reach out to their offices. I have only tried to upload it to my one phone, so it makes no sense, I called their number and for someone to answer for over 10 minutes and no one picked up so I hung up. 
  With car washes going up, you think it would be a little easier and customer service would be a little better. I spent a bunch of time just trying to pay them to wash my car, and it seems like they don’t want business.

### 1/5 — Max login per account

*2024-06-19, version 1.2*

Won’t let me login to my own account even though I’m the only user.

### 1/5 — These guys are crooks

*2024-05-15, version 1.1*

Ive deleted my account twice and they continue to charge my card. Can’t get anyone on the phone and no one will respond to emails.

### 1/5 — Stop hacking audio

*2024-05-06, version 1.1*

I don’t want my music stopped just for the app to tell me thanks for using, very irritating.

### 1/5 — It doesn’t work !

*2024-03-04, version 1.1*

I have had this app and holidays subscription for months and if you want to use the vaccum or air machine think again !!! It never connects and doesn’t work between all the gas stations either fix the thing or stop scamming people !

### 1/5 — Nothing ever works.

*2024-01-29, version 1.1*

I go to try to get my car washed and for some reason the car wash is broken down or the working on it or it’s closed. Over half the times that I go to vacuum out my car the vacuum is broken the vacuum won’t turn on, it doesn’t work, it’s out of order,. What’s the point of having a wash clubunlimited if I can’t get my car washed or vacuumed

### 3/5 — Good app, annoying review prompt

*2024-01-07, version 1.1*

App works perfectly with one exception: why would you prompt me for a review at the moment before I’m able to start the car wash? Pretty silly! 

Ask after! 

Fix that and you’ve got a 5-star review coming

### 3/5 — Poor connectivity to vacuums

*2023-12-14, version 1.1*

The app works great for the car wash part but never works for the vacuum. So frustrating! I call the vacuum people every week but the problem isn’t on their end. I’m paying for the premium and only get half of what I’m paying for.

## Most critical reviews (10 lowest-rated)

### 1/5 — Garbage

*2025-07-13, version 1.2.1*

The app does not work and there is absolutely no support. I love Holiday but I expect a lot more.

### 1/5 — VACUUM

*2025-03-16, version 1.2*

The VACUUM has stop working again. It worked 2 weeks ago and now it stopped.  It’s always a problem. Here at the NSL chevrons (HOLIDAY).

### 1/5 — Please don’t hijack my music

*2025-03-13, version 1.2*

The audio override that stops my music when I open this app is so annoying.

### 1/5 — This app is garbage

*2025-02-06, version 1.2*

This app is garbage. It takes over your audio when connected to CarPlay, does not allow the user to disable announce notifications, and in general is a non-intuitive waste of storage. But, you can’t do the car wash pass without the app.

### 1/5 — VACUUM

*2025-01-17, version 1.2*

Always broke down never works right.

### 1/5 — App is garbage

*2024-12-18*

Their app is trash!  It doesn’t locate very well and takes forever to get through at some locations and heaven forbid you get a new phone and need to transfer it🤬🤬🤬

### 1/5 — Camera won’t allow car wash app will not let camera focus

*2024-11-25, version 1.2*

Can I use camera on phone due to app not letting camera focus

### 1/5 — Cant buy anything

*2024-10-25, version 1.2*

Downloaded this app awhile ago and keep trying to buy a Monthly pass and still cant. Youre losing money!!! 👎🏽
Gives me an error code

### 1/5 — Fair program, Awful app

*2024-10-13, version 1.2*

More often than not, the air doesn’t work. I regularly get error messages when trying to use it.  Today I drove to multiple locations and got the same error message. Often times when it is “working” it’s almost impossible to adjust the PSI because the buttons don’t work. I don’t know if that’s on Holiday or Excel air. 

The minor annoyance I have is how the app is so cumbersome. It seems unnecessary to have to select SEVEN options before getting a car wash.  I’ve been using this for over a year, but probably going back to quick quack where I never had any issues.

### 1/5 — Not user friendly

*2024-09-13, version 1.2*

Got a new phone, tried putting my pass on my new phone and it won’t allow it. Deleted it off my old phone, which I gave to my daughter. So I tried putting it back on my original phone so I can use it but it still said it wouldn’t install. Completely worthless if you end up changing phones.

## Most praised reviews (10 highest-rated)

### 5/5 — great app

*2024-10-31, version 1.2*

the car wash app is the only way to go.

### 5/5 — Love the car washed up the hook

*2024-10-09, version 1.2*

Love it

### 5/5 — Great Customer Service

*2024-05-30, version 1.2*

I needed to change my email on this app so I emailed support and they switched it for me that day. The change logged me out of my rewards on the Holiday Oil app, so I contacted them again and got a prompt reply telling me how to connect my rewards back to my app. Painless and quick!!!

### 5/5 — I absolutely love this service!

*2023-12-31, version 1.1*

Best car wash! 
It’s super convenient bc they’re open 24/7 
You don’t have to worry about stickers or any of that jazz. It’s awesome. 

Air machines & vacuums work really good too

### 5/5 — Love the Ease!

*2023-12-26, version 1.1*

I love that I can just check in and get my wash or vacuum started without any human interaction.

### 5/5 — Love it

*2023-09-17, version 1.1*

Love to get free car washes

### 5/5 — Great experience

*2023-01-18, version 1.1*

User friendly, I can wash all my cars with this one app on my phone. With 50 locations it is very easy to find a wash. Washes are always clean and well maintained. Brush buckets at the entrance to get the hard to clean spots.

### 5/5 — Awesome

*2022-06-20, version 1.0*

What an easy app to use. Best car wash around this area. Now I can wash at all their locations.

### 4/5 — Car wash

*2023-06-11, version 1.1*

The car wash is great for the price just wish it had softer brushes so it don’t give the cars micro scratches but other then that it’s good

### 3/5 — Car wash great. Vacuums with app is 50/50 chance of working

*2025-01-08, version 1.2*

It’s easy to use for car washes but I have a hard time getting the app to work for vacuuming especially if I just used it to wash my car.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*
