# Holiday Village — user reviews

> 23 indexed App Store user reviews of Holiday Village by TUI AG.

- Source: https://appshunter.io/ios/app/holiday-village/id1509731768/reviews
- App overview in markdown: https://appshunter.io/ios/app/holiday-village/id1509731768.md

## Newest reviews (3 of 23)

### 3/5 — Good but annoying Reminder/Notifications

*2023-08-24*

Decent app to see what’s on where and see what bookings you’ve made - annoying though that you can’t update settings so you don’t get in-app notifications every day of standard things like swim academy sign up session, welcome meeting, etc - keep seeing I’ve got notifications and think I’ve missed something 🙄

### 4/5 — Great help

*2020-09-25*

Fantastic app allowing people to see the reps/club and academy staff before you arrive. Far easier for booking the kids clubs and activities rather than turning up and if you’re late and the club is full having a disappointed child. Don’t know why the holiday villages haven’t done this earlier!

### 3/5 — Location

*2020-07-18*

Good info but no location as to where this are within hotel

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible app

*2026-06-01*

The venue forces everyone to use the app but it’s extremely unusable.  The booking of restaurants is clunky, the daily entertainment schedule isn’t on it (still on paper on the board) and certain restrictions like not being able to book an al la carte without booking 100% of the people in your room so if you are looking for a nice meal for two then forget it

Id really love to help improve the app with some real testing and feedback!

### 1/5 — Not fit for purpose

*2022-07-30*

No point having an app that once you’ve booked something you can’t see what you’ve booked. Utterly useless.

### 1/5 — Could not book kids club

*2022-06-26*

This app does not work for booking kids clubs. My kids missed out because demand for the clubs was too high.  I couldn’t get the places I needed across the 3 different clubs. 

When reps organise booking they can use discretion. But with this app I couldn’t get my kids booked at the same time. So they all went at different times and I never got a break myself. 

Wish there was a human organising the booking instead.

### 1/5 — Good idea

*2021-10-24, version 3.29.0*

Great idea but useless. Managed to book one activity on a 10 day holiday, such a shame ☹️

### 1/5 — Not a 4 star hotel

*2021-10-11, version 3.28.0*

This is the worst app for a hotel I have every used.

### 1/5 — Dreadful system.

*2021-08-19*

This has to be the worst way to book activities while on holiday. The way some activities are booked 48 hours in advance, others 16 hours and then others 20.5 hours is ludicrous. 
Due to COVID availability is reduced which I get of course, but the fact you have to set alarms, hover over the button at the exact moment the activity becomes available and then still fail to get a booking is ludicrous. 
It’s literally turning a relaxing holiday into a stressful experience with kids disappointed they can’t do anything. 
Bring back a list and a queue!

### 1/5 — Terrible

*2021-07-27*

This app is so bad it is ruining our holiday, you cannot book onto anything the app is full of bugs some people have no problems with it and some people the app will not work at all, holiday village should scrap this app, as it is unfair, we can’t book on to any activities.

### 1/5 — Waste of time

*2020-08-06, version 3.18.3*

Didn’t work as soon as I try open anything it goes off

### 1/5 — App not working after latest update. Please fix

*2020-08-04*

After Downloading the latest Update the App no longer works.
Please sort asap

### 3/5 — Great app

*2025-09-03*

Great app tells you important information such as when activities start and finish can book for curtain activities through the app too which is very useful only issue I’ve had while using the app is sometimes it doesn’t load or it crashes mid payment over all good if these issues was sorted would be better

## Most praised reviews (10 highest-rated)

### 5/5 — Good app

*2026-04-17*

It’s a good app but if dosent update much

### 5/5 — It’s decent nice if it had better organisation

*2024-08-23*

It’s decent nice if it had better organisation

### 5/5 — Amazing

*2024-08-06*

Holiday village is amazingly put together and has all the right equipment to make bookings and information easy to find.

Excellent at giving you options for all age
groups plus has options for adults only for all the mums and dads wanting to get away from there children they can relax or do adults only activities whilst the children are joining in on some amazing activities such as stage, football or swim academy or doing some of the water polo or other activities it is such a nice way to enjoy your holiday with relaxation knowing when your sessions are or what sessions there are and how much they are and how to book.

I would really recommend downloading great for all information.

### 5/5 — Amazing

*2023-06-01*

It told me where all the activities were on the site would recommend.

All of the activities were there and you just go to them after booking on the app or finding the activities the kids wanted to go to.

This should have been here since they built the holiday parks.

Thanks to this app the holiday was easy and simple.

### 5/5 — wow

*2022-08-29*

this is an incredibly useful app to book fin activities throughout the day, readup on reps info to learn more about them, and see what is on to ahoe up to throughout the day, featuring water inflatables, archery, aerial adventures and more.

### 5/5 — App is crushing when you try open any content . Please fix

*2020-08-04*

App is crushing when you try open any content . Please fix ( I won’t spoil your rating , hence 5 stars)

### 4/5 — Holiday!!!

*2025-08-13*

Amazing throughout our stay !

### 4/5 — Great but on thing…

*2025-08-09*

It is very old booking and looking except one thing annoys me so much and the is the detail on this pis quite poor

### 4/5 — Very good for knowing what’s there

*2024-10-11*

It helps a lot and it will tell you what is on that day but they should add notifications for what’s on that day

### 4/5 — Good app but annoying

*2024-06-05*

Is good app and informative, but the amount of reminders and messages is annoying, 15-20 a day is a bit excessive and not necessary.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*
