# HollyView — user reviews > 67 indexed App Store user reviews of HollyView by SHENZHEN HOLLYLAND TECHNOLOGY CO.,LTD, rated 2.38/5 from 73 ratings. - Source: https://appshunter.io/ios/app/hollyview/id1460631425/reviews - App overview in markdown: https://appshunter.io/ios/app/hollyview/id1460631425.md - Rating breakdown: 5★ 14 · 4★ 10 · 3★ 6 · 2★ 3 · 1★ 40 ## What do users think of HollyView? Overall sentiment: negative **Pros** - 👍 Works for some users - 👍 Good for client viewing - 👍 Reliable with older versions - 👍 Fast connection (sometimes) **Cons** - 🐛 App frequently crashes - 🐛 Connection issues - 🐛 Black screen on mobile - 🐛 Updates break functionality - 🐛 Poor device compatibility - 🐛 Requires serial number repeatedly - 🐛 Location permission required - 🐛 Inconsistent performance - 🐛 Interface issues - 🐛 Firmware update problems **Commonly reported bugs** - App not recognizing phone/iPad connection - No feed when manually connecting - App only works on older devices - Black screen on iPad/Mac - App won't connect after update - Firmware update fails - Constant glitching and freezing - WiFi issues - Record button placement issue on iPhone SE - New interface is clunky - Cannot import LUTs - App requires precise location - No stream on iPhone 14 - M1 MBP not supported - Stream address abnormal error - Invisible text in stream setup - App goes back to connect page - Black screen after connecting - Prompted to join HLD_null network - Showing 'check input' error - Random inbuilt LUT bug - Screen goes black when applying installed LUTs - App crashes and reboots iPad - App quits randomly and reboots iPad - Struggles with distance outdoors - Prompts in Chinese characters - Black bar over video stream - App not working on iPhone 11 Pro Max - App only shows signal strength, blank screen - No internet connection error in WiFi option - Check input source error on iPhone - Resolution is 480p not 1080p - App crashes constantly - WiFi disconnects and app crashes - Scanning QR code leads to system settings - Manual code entry doesn't work - Fix LTE WiFi issue - App cannot connect when location/cellular disabled - LUTs have strange purple coloring - Laggy on iPad **Most requested features** - Make auto brightness optional - Hide iOS application bar - True display out support - Add remember serial number feature - Allow deleting preset LUTs - De-squeeze option - Add advanced functions like LUTS or contrast ## Newest reviews (15 of 67) ### 3/5 — Looks good, but need improvements. *2025-05-24* Do not have all RX and TX functions available. Even "reset" function. ### 3/5 — OK with 2 huge issues *2025-01-21* 1. Works decently but requires you to enter the serial number of the transmitter EVERY SINGLE TIME you go out of the app and back in. 2. The app requires you to provide your location before it will work. This is an invasion of privacy. Please fix these issues Hollyland. ### 3/5 — Update won’t work and connect live stream to phone *2024-08-01, version 3.2.10* Just loaded the update, normally not too bad but this update won’t connect to iPhone or iPad device to live view . I’ve tried every way , followed instructions but simply won’t work Make Sure you are not using version V3.2.10 only before or later ### 1/5 — Deserving of Zero Stars *2024-05-15* Nothing but an absolute headache. Constant glitching, constant freezing, constant WiFi issues, constant bullsh*+. Constantly infuriating me as a director not able to see the wireless monitor on my iPhone or iPad like I should be able too. I sincerely hate this app with a passion. Horrible experience ### 1/5 — Unable to import luts. *2024-04-20* That's an old problem. Why change the whole thing if this basic thing still a problem? ### 2/5 — Lastest update left record unusable on iPhone SE *2024-04-08, version 3.2.4* This latest update has moved the record screen button so close to the edge of the screen on the IPhone SE that it is impossible to press record. Also the new interface is much more clunky where as before you edit each icons parameters buy holding down on the icon now you have to go through the layers button. Not great I’m afraid preferred the previous software. ### 3/5 — Still no luts *2024-03-27, version 3.1.4* Why can I still not import luts? ### 1/5 — 每次连接都要输一次密码，极其反人类 *2023-12-03, version 3.1.4* 我2019年买了400S，过了4年了，软件更新N个版本，每次连接都要输密码，你们软件工程师自己从来不用吗？添加个记住设备序列号很难吗？我既然买了你的产品，我当然每次连接都是同一个机器，干嘛要每次都重新输一次设备序列号呢？为什么做这么反人类的设计呢？ 我出去拍摄，摄影师换个场景就关机一次，换一次电池就关机一次，我每次都要重新输入一次序列号，拍一天输入10几次，每次我都问候程序员的母亲。 ### 2/5 — Outdated support. Could be a winner with more support *2023-11-12* How do I remove all the LUTs that the app comes with? I want to add my own but I can’t delete the presets!! I can’t store any without deleting them…so that update is useless to me. Please help. There is no folder created on my device so I can’t use the file path method…. Other than that, I am happy it doesn’t constantly crash anymore. I started using again after they fixed the app. Without APP support this product is not special. Accsoon app is much much better. ### 1/5 — It’s been better *2023-10-22, version 3.1.3* Your latest update has caused the app not to communicate with neither one of my transmitters or receivers please fix Update 10-22-2023 Still will not link with receiver ### 1/5 — Used to work *2023-09-07, version 3.1.3* Used to work, accidentally updated and now it doesn’t. ### 3/5 — It’s been better *2023-09-03* Your latest update has caused the app not to communicate with neither one of my transmitters or receivers please fix ### 1/5 — App will not connect. *2023-07-06* I followed all instructions, but the app just spins a loading icon when I try connect. It never connects to the feed. ### 1/5 — New app update bug showing some random inbuilt LUT *2023-06-15* Please fix this issue ASAP where I am not able to see accurate footage outputting from our BM URSA Mini pro (Rec709). It’s just showing some random LUT where footage look extra saturated and dark, even though there’s no LUT applied on HollyView app. ### 2/5 — Can’t view installed LUTs *2023-06-13, version 3.0.6* The screen goes black anytime I turn on any LUT I have installed. The ones that come pre installed work fine though. Maybe you should support more cameras with basic luts. ## Most critical reviews (10 lowest-rated) ### 1/5 — Every update is worse *2026-04-07, version 3.5.9* Every app update makes it worse. Previously this app was a well executed addition to my Hollyland Mars M1 Enhanced. Clients would download the app and were able to view camera from their phones. Now nothing works, the signal is broken and the screen is black on the phone. I don’t know what Hollyland has done, but they seriously ruined it. So much so I am going to sell my Mars M1 Enhanced. It was my favourite piece of camera gear, now my most hated. ### 1/5 — Worked for a while *2026-03-25* Used with my Mars400sPro for a few years and although glitchy at times, mostly worked. Now digging back out my 400sPro and tried multiple devices with the same result - the app not recognising that the phone/ipad is connected to the wifi and just says no devices found. When manually trying to connect I get no feed at all rendering this purchase now all but useless. ### 1/5 — Z8閃退 *2026-03-23, version 3.5.8* 手機端按下快門鍵總是閃退，體驗差 ### 1/5 — App doesn’t work *2025-12-08, version 3.5.3* I have had the mars M1 monitors for about 6 months now. So far the app only works on my oldest iPad and oldest iPhone. My iPhone 15 the app never works no matter what monitor I use or the separate transmitter. If you are looking for professional quality this is not it. I would recommend.teredeck, Atomos or small hd over the HollyView sorry HollyView your customer service is terrible so is your app. ### 1/5 — Worst app I’ve ever used *2025-10-02, version 3.5.0* Doesn’t connect to phone ### 1/5 — 無法輸入台灣手機號碼 *2025-09-21, version 3.5.0* 無法輸入台灣手機號碼 ### 1/5 — barely works *2025-04-07, version 3.4.0* it only works on iphone. ipad is just a black screen after clicking connect. macos it doesnt even detect connecting to the wifi to light the connect btn up. ### 1/5 — No sirve *2025-03-19, version 3.4.0* No es lo que te prometen ### 1/5 — Update broke it *2024-09-17, version 3.3.1* It won’t connect anymore. Tried adding serial, nothing. ### 1/5 — Just trash. *2024-06-12, version 3.2.7* Spent hours (hours) trying to update the firmware on my Mars 400S Pro, including the USB method as described on the support page. No dice. ## Most praised reviews (10 highest-rated) ### 5/5 — Works well *2025-06-30, version 3.4.1* Pretty impressed with the quality of my Mars 4K. The app could be even better with a few features: 1) make the auto brightness optional. 2) there is a single line of code to hide the iOS application bar. 3) true display out support (not mirrored display). ### 5/5 — Works well *2024-10-10, version 3.3.2* Recommended App. Displays video well. Thanks. ### 5/5 — Works great! *2024-09-28* This app works really well. I think the bad reviews are old. I have no issues! ### 5/5 — Amazing *2021-02-21, version 2.8.2* This work great for showing clients what I am filming ### 4/5 — Does not work on Mac OS *2025-01-07, version 3.3.3* When im connected to mars 4k, button connect does not active ### 4/5 — App Not Working on iPhone?!? *2023-11-03* Turn off your Cellular Data! 💥 ### 4/5 — iOS 14? *2020-09-25* I got this to work on my not yet updated iPad but can not get it to work on my iPhone 10r iOS 14. Just keeps saying there’s no signal from the camera as I’m watching the signal on my iPad. On iPad it works great. Not sure of all the functionality of the buttons yet. Focus assist seemed to do nothing. Zebras and false colors worked. But I just started using it last night. Thanks, Dean ### 4/5 — Actually works but read this review to avoid a headache *2020-06-01, version 2.7.0* So on cellphones and tablets that have cellular service BE SURE to turn the service OFF when attempting to setup the app with your Hollyland device. Spent several wasted hours trying to get the HollyView app to work. Even though the transmitter/receiver worked perfectly with our camera,s external monitor during testing, the app would never connect and would simply give a generic message. NO WHERE is anything documented that says you need to turn off your Cellular Data under setting on your phone/tablet first. Then on the phone/tablet connect to the wireless network SSID being broadcasted by the Hollyland 400/400S. Default password is typically 12345678 but it can be changed in the app once it also is run and connected to the transmitter (just use the default first). With the cellular Data turned off on your phone or tablet you should have no problem. I could have saved myself HOURS had they actually documented this, but at this time nothing. My headache is your gain. The app deserves 5 stars but the ****poor documentation deserves none. Anyway, you are welcome. ### 4/5 — Working well now! *2020-01-09* I just did a full day shoot with 2 clients connecting on phones with my mars 400s all day long. I was able to power down and up again many times and they were still connected! Seemed very stable!! - Good work on this latest upgrade. It really made a huge difference in the days shoot and clients were super happy. Thanks!! For the future: if there can be added any advanced functions like adding LUTS or at least contrast, so we can view raw footage not as low contrast images would be terrific to have and really make this shine. ### 4/5 — It works if you turn off some settings. *2019-12-16* On my iPhone, I had to turn off the cellular data. App version 2.4.5 /iOS 13.2.3 On my iPad, I turned off Bluetooth. After that, the video signals were able to pass through. Happy camper! Happy Holidays 🎄 everyone, and happy shooting! H --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*