# Hollywood Casino - Real Money — user reviews > 471 indexed App Store user reviews of Hollywood Casino by Score Media and Gaming Inc., rated 4.70/5 from 19,666 ratings. - Source: https://appshunter.io/ios/app/hollywood-casino-real-money/id6736526782/reviews - App overview in markdown: https://appshunter.io/ios/app/hollywood-casino-real-money/id6736526782.md - Rating breakdown: 5★ 16,772 · 4★ 1,588 · 3★ 686 · 2★ 167 · 1★ 453 ## What do users think of Hollywood Casino? Overall sentiment: negative **Pros** - 🚀 Great real money casino - 👍 Fun and enjoyable app - 🚀 Can play longer with deposit **Cons** - 🐛 Rigged games and poor payouts - 🚫 No promotions or rewards - 💩 Terrible customer support - 🚫 Difficult to withdraw winnings **Commonly reported bugs** - Games not working properly - Deposit and withdrawal issues - Unreliable app performance **Most requested features** - Better promotions and bonuses - Improved game selection - Reliable and fair payouts ## Newest reviews (20 of 471) ### 3/5 — No bonus spins *2026-08-07, version 26.15.0* I did not get my bonus spins. Only got 30 and was offered 300 for $5 wager. ### 1/5 — Thieves in my opinion *2026-08-07, version 26.15.0* So my husband and I both had accts but we only use his debit card to deposit and try to withdraw to. So after losing $1200 fast and making many deposits. I finally won $800 and decided to withdraw it. They suspended my acct because I use my husbands debit card. They were fine with it every deposit. But first withdraw then suspend acct and kept $800. You need the money more then me so keep it. Beware everyone how they do business. ### 2/5 — App *2026-08-07, version 26.15.0* When you win and then go play again after you cashed out they take your money . Seems like they trying to get back all your winnings. Not good at all ### 1/5 — Never win *2026-08-05, version 26.15.0* I’m well over thousands deep and literally haven’t hit anything. I realize this is a casino but choose any other app for the sack of actually having fun and winning. ### 1/5 — Deposit *2026-08-04, version 26.15.0* Will not let me deposit any money at all, tried via bank, debit card, and Apple pay ### 2/5 — ugh *2026-08-01, version 26.14.0* well that's 500$ on slots im not getting back oof😫 ### 1/5 — Racist *2026-08-01, version 26.14.0* Do not download ### 1/5 — Worst Casino *2026-07-31, version 26.14.0* absolutely no bonus / never win ### 1/5 — Terrible Experience – Technical Problems and Poor Support *2026-07-29, version 26.14.0* I downloaded this app less than two weeks ago, and I have already lost nearly $1,500. During multiple gaming sessions, several games froze, displayed error messages, and even kicked me out while I was playing. I documented these technical issues with screenshots and other evidence, and I reported everything to customer support. Instead of receiving a meaningful investigation, I kept getting generic responses with no real explanation or resolution. Based on my personal experience, I have lost confidence in the reliability of this app. I believe customers deserve a proper investigation when technical issues are reported, especially when there is documented evidence. This matter is not over. I have preserved all of my evidence and have already begun pursuing formal complaints and legal options. I hope Hollywood Casino takes these issues seriously and provides customers with the fair treatment they deserve. ### 1/5 — Worst casino ever *2026-07-26, version 26.14.0* Worst casino with the tightest slots online and in person. Parx is way better ### 1/5 — Scam *2026-07-26, version 26.14.0* Over the past two weeks I have put in $600 into the same slot still no bonus and have not made any money back from it. Do not recommend. Don’t waste your time ### 1/5 — Don’t bother *2026-07-24, version 26.14.0* Had this app for months. You can deposit match 1000 and still win nothing. Bonuses dont even make sense ### 1/5 — Run to FanDuel or DraftKings - Terrible customer service, worse promos *2026-07-23, version 26.14.0* This entity is a joke. They’re crooks and run shady promos. Their customer service is worthless. Much better, more reputable gaming apps out there ### 1/5 — Horrible *2026-07-23, version 26.14.0* Tell me how you can dump hundreds into a slot and it pays nothing back.. haven’t won any money in the past $1200 I put in. What a joke do not recommend ### 1/5 — RTP is zero *2026-07-20, version 26.14.0* Out of the amount of online casino apps that are thriving, I run in to this one accidentally. Thought the layout was organized, cool color scheme, & so I deposited 20. First timers get the free bonus spins and net losses back in 24 hours. Not only did not a single thing come from that deposited 20 or the measly 6 dollars from 30 bonus spins.. we c. But today I just logged on and got 26 back for my net losses. 26 spins at a dollar and I swear to you not one hit. Between the customer service representatives from today to yesterday who are assuring you that everything is fair play and that it's just a "luck of the draw" nah dude. No way. Not happening. If you mean to tell me every single other app that has had a similar sign up bonus had returned your first time deposit PLUS SOME but this one and it's deemed to be fair play? Save your money y'all. Somebody is lying ### 1/5 — Scam *2026-07-19, version 26.13.0* IF YOU SEE THIS COMMENT IT IS VERY HARD TO WIN ### 1/5 — It’s time user *2026-07-12, version 26.13.0* Not impressed at all with this casino I didn’t give me my 300 free spins wager thousands of dollars over the last two days and didn’t win anything not impressed with this at all. Hit the bonuses several times on two dollars spins and didn’t even win. two dollars on a bonus. ### 1/5 — Extremely TIGHT gaming *2026-07-11, version 26.13.0* The are a complete rip off, placed $1000 and never won more than $25 on free spins. GROSS! ### 1/5 — Game freezes &bad customer service *2026-07-06, version 26.12.0* I was playing Huff and puff. I was in the middle of a bonus one money and then I was sending me into another bonus then the game freezes. They tell me I have to wait two weeks for it to stop then they said oh you have to wait another 30 days for it to unfreeze now we are 30 days later and the game is still frozen and the customer service guy doesn’t wanna hear what I have to say so he says just look out for an email ### 1/5 — Dont play this casino *2026-07-03, version 26.12.0* This casino has negative reviews everywhere someone just wrote they don’t let you play to win even when you first start you don’t win anything and they continue to take your money!! play Mohan’s PA if you’re in Pennsylvania wonderful casino stay away from this one!!!!!!!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Keep declining my withdrawal!! *2026-08-25, version 26.16.0* I promise this app was good to me at first but I’ve been trying for the last 3 days to withdraw money out of my account and they keep declining it. Their reasoning is because I can’t use the specific card to withdraw but they allowed me to put it on there to deposit to where it’s saved on the app even. Take your chances but be ready to not be able to withdraw at some point. GOOD LUCK! Update: OH YEAHHHH, took about 20 minutes out my day to also change my address on file, just for 12 hours later, support tells me to uninstall and reinstall the app and when I logged back in, my old address was on there again. JANKYYYYY ### 1/5 — Waste of time *2026-08-18, version 26.16.0* Save your money. It starts out great. Then it’s just like the rest of the apps. Bleed ya dry. After spending 30k you’re still on the low end of the rewards. ### 1/5 — Every Single Bet Is A Loser *2026-08-18, version 26.16.0* I enjoy gambling online and am pretty familiar with what’s available in Michigan. Of all the legit online casinos in Michigan, this one (at least for me) is the biggest ripoff. I just deposited $20, which I gambled away 10 cents at a time. Of the two hundred bets required to spend $20 ten cents at a time, ONLY THREE were winners. Once I received $2, and twice fifty cents. Aside from that, it was a steady, unwavering descent straight to hell. This is not the first time this has happened with these jokers but it is the last, for me at least. The state should shut these criminals down, I mean, it’s outrageous and happens every time I make the mistake of giving them a try. ### 1/5 — Identity verification won’t work *2026-08-17, version 26.16.0* Tried about 12 times to verify my identity. I have a valid drivers license, my face is the same. Contacted support 3 times with no one contacting me. No customer support! ### 1/5 — Can’t play *2026-08-14, version 26.15.0* App can’t verify my identity, yet on 4 other sites I’ve had no problem ### 1/5 — Worst online gambling site *2026-08-14, version 26.15.0* Do not play slots on this site it is the worst as far as payouts and bonuses go. Absolutely awful it’s a scam they don’t even let you win at the start to keep you coming back it’s just take take take absolutely horrible play at one of the bigger sites at least they throw you a bone to keep coming back ### 1/5 — No way to win *2026-08-12, version 26.15.0* I’m not writing this review because I lost a lot of money in here.. I’m writing to tell you guys I played in a lot a lot online casino,, none like this one.. they didn’t give you chance to be happy for 30 minutes because you lose everything by end of the day!! In here you lost your money so quickly!! Event you didn’t enjoying losing 😂.. MGM And other you lose all your money ( I agree ) but they still give you chance to play not to lose 500$ in hour and a have!! Even you playing with small small amount of money not betting 5.s or 10.s!! I was paying less than dollars 50 cent! And losing 500 in a hour or so! Maybe some people get lucky in here.. but I’m sure it’s low percentage.. if 1 win good amount of money you will find 50 lose!! Thank you and have good luck. But from my experience playing online ( NOT RECOMMENDED) ### 1/5 — Deceptive *2026-08-11, version 26.15.0* Promos listed in app were totally deceptive. I feel cheated. ### 1/5 — Not Good or Fair *2026-08-10, version 26.15.0* Totally rigged. Deposit, 2X money, zero out OR deposit and can’t win a dollar. Nothing random. 2 years of testing this pattern! They cannot prove they are using random number generators and their algorithms aren’t rigged. Try finding a single public lawsuit. They pay off everyone to prevent public scrutiny. ### 1/5 — Gameplay *2026-08-07, version 26.15.0* Bonuses aren’t the greatest ## Most praised reviews (10 highest-rated) ### 5/5 — Bustin licks *2026-05-22, version 26.9.0* For good health and for good purpose con me amor rated r style ### 5/5 — Best out of all the apps *2026-05-21, version 26.9.0* Legit odds it isn’t rigged ### 5/5 — Great *2026-05-19, version 26.7.1* Fun to play ### 5/5 — Amazing Beginners Friendly *2026-05-18, version 26.7.1* i really love how easy and convenient Hollywood casino made there games beginner friendly ands really easy to get into the games thanks hollywood ### 5/5 — Review *2026-05-04, version 26.7.1* Very good quality doesn’t freeze like other apps from my current usage which is a good thing thanks. ### 5/5 — The best app *2026-04-25, version 26.7.1* One of the best online casino games ever ### 5/5 — By far the worse I’ve played at *2026-04-23, version 26.7.1* I’ve played at 20 or so online casinos. Most let you win before they tighten up the ropes and squeeze you dry. So I win and move on for a while. This casino however I lost from the start and just kept on losing. So bad I’ve closed my acct. stay away from this one. ### 5/5 — Free spins *2026-04-22, version 26.7.1* I wasn’t able to get my free spins at first, but your People handled it perfectly and I appreciate it. Thank you and I love your app. Thanks thanks for having me. ### 5/5 — The best *2026-04-21, version 26.7.1* Love this app ### 5/5 — so fun *2026-04-14, version 26.7.1* so fun to play slots on here and always win yoo --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*