# Holman Insights — user reviews > 104 indexed App Store user reviews of Holman Insights by ARI - Automotive Resources International, rated 4.70/5 from 29,024 ratings. - Source: https://appshunter.io/ios/app/holman-insights/id1093192527/reviews - App overview in markdown: https://appshunter.io/ios/app/holman-insights/id1093192527.md - Rating breakdown: 5★ 25,151 · 4★ 1,969 · 3★ 681 · 2★ 249 · 1★ 974 ## What do users think of Holman Insights? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Friendly use - 🚀 Wonderfully easy to complete - 🚀 So easy to use! **Cons** - 🐛 Mileage erased - 🐛 Inconsistencies between phone app and desktop view - 🐛 Login troubles - 🐛 App won't open correctly - 🐛 Broken App - 🐛 App Functionality - 🐛 Difficult to get support, find a fuel location doesn't work - 🐛 App is extremely buggy - 🐛 Cannot get past the terms of service screen - 🐛 Logging in is extremely painful - 🐛 Annoying! - 🐛 Junk App - 🐛 Log on is garbage - 🐛 Long Process - 🐛 Not user friendly - 🐛 Difficult to use on iPad - 🐛 This for real? - 🐛 Cannot Sign In! **Commonly reported bugs** - Monthly mileage basic math - Many times after I enter my monthly mileage and it confirms report. I'll get a notification my mileage is still needed - Can't submit a mileage log from my desktop, but more convenient to enter all my trips from the desktop - I received an email stating I have not been entering my mileage, but neither the app or website have a place for me to enter my personal mileage - The maintenance/vendor section needs to be fixed and updated - The app keeps changing and updating. Keep getting locked out with correct password - This app keeps changing and updating. Keep getting locked out with correct password - For some reason e-ticket tab will not open. It just spins trying to load **Most requested features** - Vendor list needs to be updated. Types of service - Include more information in the app - Improve customer service ## Newest reviews (10 of 104) ### 2/5 — Stop *2026-03-01, version 8.4.0* Stop telling me my car needs to be serviced. It is under warranty and I have gotten it serviced 2 times a year. ### 1/5 — Use ANYTHING else *2025-05-15, version 7.5.4* Terrible company. I don’t know how they stay in business. Customer service is awful. App doesn’t work. Website doesn’t work. Customer service hangs up on you, when you’re at a shop trying to get a flat repaired. Can’t get anything approved in under 3+ days, so I hope you don’t need those company vehicles. Approve tickets with extra charges that are incorrect. Shop has told me the company reps were rude, and denied maintenance that Holman emailed and said to perform. Absolutely use a different company. ### 1/5 — Junk *2025-05-06, version 7.5.4* Junk, have to open and close the app several times just to enter mileage! ### 1/5 — Don’t recommend *2025-04-10, version 7.5.4* You have to enter all items even services after Holman has processed invoice. Why enter mileage when it is already in there?? Don’t recommend this ### 1/5 — Bad *2025-03-06, version 7.5.4* Terrible, like everything, all of it… Terrible. Log in all the way to mileage entry. Worst app ever. If zero stars were an option I would have chosen that. ### 2/5 — App works occasionally *2025-03-03, version 7.5.4* Had to uninstall and install a few times to make app work. ### 1/5 — App *2025-02-04, version 7.5.4* More than once I’ve entered the mileage only to get an email a day or 2 later saying I haven’t done it yet. ### 4/5 — Monthly mileage *2025-01-06, version 7.5.4* 1) Many times after I enter my monthly mileage and it confirms report. I’ll get a notification my mileage is still needed. To the point I was taking screen shots of the confirmation. Please fix this annoying problem. 2) I can only do the mileage on my cell phone because my laptop access is not mine. I’ve asked for over a year to have it corrected. I just gave up, due to your lack of caring to fix the issue. ### 4/5 — Inability to Enter Miles *2024-12-05, version 7.5.3* I had to wait several days to enter my mileage as the system was down. ### 5/5 — Comment: *2024-12-02, version 7.5.1* Great tracking app ## Most critical reviews (10 lowest-rated) ### 1/5 — Mileage calculation *2026-08-06, version 9.0.6* I am a sales Mane working out of my home office whenever I leave My home with the company truck I am going to a sales meeting which is work related I do nit work at a job site make several sales calls a day I never use the company truck for personnel business and do not track mileage ### 1/5 — Poor service *2026-06-09, version 9.0.3* The HMO of driver apps ### 1/5 — Old and slow *2026-06-09, version 9.0.3* Outdated and terrible design. ### 1/5 — Bad servers and app *2026-06-01, version 9.0.2* Application kept erroring out before even a password could be entered. Eventually I got to login, attempted one login instance and it locked my account. Truck needs service and I can’t use the app or my account. ### 1/5 — Terrible app *2026-04-21, version 8.4.0* Not iPad friendly, lots of bugs. Wheels has such a better app. ### 1/5 — Frequent resets *2026-04-02, version 8.4.0* This app stinks, it resets and deletes user details and requires frequent resets to log in ### 1/5 — App updates *2026-03-02, version 8.4.0* The app is no longer quick, or convenient to use. It does not remember your login, and must login every time it is opened even if being used multiple times per day. That along with more steps to log trips. ### 1/5 — No car available *2026-03-02, version 8.4.0* This app was never setup correctly for my car even after reaching out multiple times. When I login the first message I get is no vehicle found ### 1/5 — Broken App *2025-09-26, version 8.3.1* How about we fix the vehicle inspection bug , that shuts the phone down when trying to take pictures of the vehicle? ### 1/5 — Very difficult to use *2025-07-01, version 8.1.0* Frustrating that every time I try to tap on a icon and nothing works not user-friendly ## Most praised reviews (10 highest-rated) ### 5/5 — Pretty easy *2026-04-02, version 8.4.0* I have found this app pretty helpful and useful ### 5/5 — An easy app to use *2026-02-01, version 8.3.7* This is conveniently quick and easy to submit’ ### 5/5 — Nice app *2026-01-01, version 8.3.4* Does everything you need simply and easily ### 5/5 — User friendly *2025-12-08, version 8.3.4* This app is user friendly and doesn’t require extensive effort to maintain one’s driving record. ### 5/5 — Seamless *2025-12-02, version 8.3.3* User Friendly Designed correctly ### 5/5 — Great app *2025-11-10, version 8.3.3* Simple and easy to use ### 5/5 — Convenient *2025-07-01, version 8.1.0* Very user friendly, makes reporting simple and convenient ### 5/5 — 5 stars but it freezes when I open it. *2025-06-03, version 7.5.4* See above. If I try to work in it too quickly it freezes. ### 5/5 — Exceptional! *2025-06-03, version 7.5.4* Holman is what our company uses for maintenance and mileage / fuel reporting. I am an outside sales rep so quick and easy are important to me! From oil changes to reporting mileage. From customer service calls with Sharon, Holman has been A+. Thank you! ### 5/5 — Love this app! *2024-12-04, version 7.5.1* Easy to find what you need and easy to use! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*