# Home by Building 36 — user reviews > 90 indexed App Store user reviews of Home by Building 36 by Building 36 Technologies, rated 3.20/5 from 153 ratings. - Source: https://appshunter.io/ios/app/home-by-building-36/id668025697/reviews - App overview in markdown: https://appshunter.io/ios/app/home-by-building-36/id668025697.md - Rating breakdown: 5★ 64 · 4★ 12 · 3★ 13 · 2★ 14 · 1★ 50 ## What do users think of Home by Building 36? Overall sentiment: mixed **Pros** - 👍 Intuitive interface for some users - 🏠 Comprehensive smart home integration - 📱 Remote access and control convenience - ⚡ Energy savings and monitoring - 🔐 Geofencing and automation features - 🎯 Multi-device control in single app - 📍 Location-based scheduling **Cons** - 😤 Unintuitive and confusing user interface - 🐛 Frequent app crashes and freezes - 📡 Poor WiFi connectivity and syncing issues - ⏱️ Slow app performance and updates - 🔌 Settings revert or fail to sync - ❌ Unreliable temperature control - 📵 App won't open or login failures - 🚫 Inconsistent schedule execution - 💬 Poor customer support responsiveness - 🔄 Requires reinstallation to function - 📊 Difficult schedule and scene creation - 🎛️ Confusing control navigation **Commonly reported bugs** - iOS app not working with WiFi after December 2025 iOS update - App won't open or launch - Login failures on iPhone 16 - Temperature readings showing negative values (e.g., -5.5) - App loses connection to thermostat - Settings don't sync between app and device - Schedule times shift or change unexpectedly - App requires reinstallation after each use - WiFi reconnection extremely difficult - Push notifications not working - App crashes on startup - Temperature changes take minutes to sync - Changes require multiple re-entries - App logs out unexpectedly - Doorbell camera integration failures **Most requested features** - Dark mode option - Battery life indicator in app - Ability to rename thermostats - HomeKit integration support - Google Home app compatibility - Desktop app version - Reorder/sequence thermostats - Schedule editing in app instead of website - Better on/off status indicators - Background app refresh option - Save user credentials option - In-app tutorial videos ## Newest reviews (15 of 90) ### 4/5 — They said they are fixing the iOS bug *2026-02-01* I’ve had this thermostat for four years. stopped working on iPhone with the new iOS in December when connected thru Wi-Fi. The company did get back to me and it works right now if you turn off Wi-Fi on your iPhone and they said they are software developers are working with Apple on a fix. ### 3/5 — App log in issue *2025-12-01, version 5.12.2* Hi since getting my iPhone 16, this app is not logging in. All of us with the 16 are not able to log in. We’ve never had this issue before ### 2/5 — Doesn’t work with google home app *2024-12-30, version 5.8.1* Don’t find options to connect to google home app ### 4/5 — Thermostat *2024-12-03* The system has worked well for us for several years ### 2/5 — Worse over time *2024-01-30* I’ve had this thermostat for three years, but in the last few months it’s progressively stopped connecting to my phone. Now it’s completely useless as a WiFi thermostat. First over the summer the schedule was claiming to be set up correctly on my phone, but randomly started shifting - the 8pm cooling at 3 in the afternoon, then no cooling at all overnight - totally off sync with the app. Now everything has to be manually controlled from the thermostat - no warming up the house before getting out of bed. Can they fix whatever bugs have gone into the system?? ### 2/5 — Frustrating *2023-11-12* The app rarely works the first time I change something. I waste several minutes reentering temps when I could just stand up and go to the thermostat to do it. Whoever the developer is needs to work on the handshake between the app and the thermostats so settings only need be entered once and the synch is seconds instead of minutes. ### 1/5 — Unintuitive! *2023-11-10, version 5.2* This app is so unintuitive! The creators should have a user interface designer look at this. It could be improved so easily! ### 1/5 — Difficult *2023-11-06, version 5.2* My husband wont even touch the thermostats now. He wont try to use app. I find it difficult to find the right settings to keep house warm or cool. We've had it almost a year from MassSave snd its still a pain. ### 3/5 — Fixed Negative Temp *2023-10-03, version 5.1.2* The October 2nd updated fixed the negative temp reading issue. Still not a great app, but at least it works! ### 1/5 — Readings Messed up *2023-09-30, version 5.1.1* Showing temperature in minus eg. -5.5 etc. ### 1/5 — Thermostat *2023-09-29, version 5.1.1* This current update messed with the thermostat temperature it’s reading at -5. ### 1/5 — Temperature wrong *2023-09-28, version 5.1.1* After the last update, the temperature readings are messed up. Reading set temp as -5.5??? ### 2/5 — It’s ok *2023-07-29, version 5.0.1* Just an ok app ### 1/5 — No connection *2023-06-26* Been using these thermostats since 2016 as only ones I could find that didn’t require C Wire. Overall these are flaky at best but do the job. Last several days the app has not been connecting. Forced me to spin up the site on my laptop which really finishes the value further for these solutions…. ### 1/5 — Way to complicated. *2023-06-03, version 4.21.27* This app is annoyingly complicated. You have to go back not several different areas just ti change the temperature. It’s slow to respond and often forgets the change ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not work on iPhone *2025-12-30, version 5.12.3* I have had this app for 5 years. It was clunky and unintuitive, but it worked. In December 2025 the app quit working on my iPhone. I have been unable to access my account both through the app and on the company website (building36.com). ### 1/5 — No longer working *2025-12-19, version 5.12.3* Stopped working on iPhone either with recent app update or iOS update. Company has not responded to contact attempts for tech support. ### 1/5 — App Will No Longer Open *2025-12-10, version 5.12.3* We loved the app up until a week or two ago. All of a sudden, we can’t open the app on our phones (both my phone and my husband’s). The alarm.com app will no longer open either. I can’t even use this in the App Store to contact support. It just won’t open. Infuriating. ### 1/5 — Not Intuitive at all *2025-05-02* All I want to do is create a heating and cooling schedule like my old manual thermostat had. Select the day of the week, select the time, select the temperature. I could leave the thermostat alone all year knowing the temp would adjust for when I woke up, went to work, came home and went to bed. I can’t figure out how to do this simple thing and I even work in IT! ### 1/5 — System Review *2025-04-20, version 5.9.4* New system installed and it doesn’t cool ### 1/5 — App suddenly stoped loading *2024-09-05, version 5.5.3* Terrible app, is not loading and I am not sure what the issue is. I hate the app so much! ### 1/5 — Frustratingly poor design *2024-07-16, version 5.4.1* Just awful user experience ### 1/5 — Terrible app *2024-05-25, version 5.4.0* Try to figure out how to set a simple schedule for night morning day to set the thermostat . Impossible! ### 1/5 — Failed Technology Innovation *2024-05-06* These guys just proved why smart thermostats are a bad idea. After 7 years with this app the heat and AC triggers are going off at the same time. I can’t control your poor version control and testing. You can obsolete the equipment at any time. It’s not secure. The initial cost is far lower than the upgrade replacement cost. Further, it always takes less time to stand up and walk to the thermostat than to wait for the app to make a change. I’ll be going back to the old way and advising others to do the same. ### 1/5 — Horrible *2024-01-04, version 5.2.3* Nothing about this app is easy or intuitive. If I’d known that the business I bought my HVAC from was going to saddle me with this albatross I wouldn’t have bought it. ## Most praised reviews (10 highest-rated) ### 5/5 — Everything in one place *2026-07-15* The more I add the more I love it. Everything in one place. ### 5/5 — Great app *2025-12-21, version 5.12.3* This app does everything I need and more. ### 5/5 — Love this app!! *2024-04-05, version 5.3.1* This app is so beautiful and so easy to use! ### 5/5 — iPhone app works well *2024-01-19* Occasionally reverts back to previous settings ### 5/5 — Butthurt people *2023-03-25, version 4.21.25* This app works just fine. No issues at all. Y’all need to chill. ### 5/5 — Love it *2021-12-07, version 4.21.2* So convenient ### 5/5 — Fantastic App *2021-03-03, version 4.17.2* Easy to use and a lot of features. Makes setting up my smart home very easy. Love it! **Developer response:** Hi there! Thanks so much for this feedback. We're always looking to keep improving our app and offerings to give our users the best experience possible. Please let us know any suggestions you may have for us! ### 5/5 — Love this app *2019-05-23, version 4.10.4* So conventional, love that I have all my devices in one app. ### 5/5 — Setting schedules is so easy *2019-05-23* I love the interface for setting my thermostat schedules on this. It’s so nice to have my thermostat, remote sensors, locks, lights, and doorbell camera all in one app! Amazing! ### 5/5 — Great app! *2019-05-21* I love being able to control my whole house with this app. I have 5 thermostats running on schedules, leak sensors, a water shut-off valve, and light switches installed. It’s so easy and I’m always impressed with the new features coming out. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*