# Home Connect (America) — user reviews

> 707 indexed App Store user reviews of Home Connect (America) by BSH Home Appliances Corporation, rated 4.50/5 from 18,975 ratings.

- Source: https://appshunter.io/ios/app/home-connect-america/id1134525430/reviews
- App overview in markdown: https://appshunter.io/ios/app/home-connect-america/id1134525430.md
- Rating breakdown: 5★ 14,942 · 4★ 1,685 · 3★ 676 · 2★ 373 · 1★ 1,299

## What do users think of Home Connect (America)?

Overall sentiment: negative

**Pros**

- 🚀 Remote control and notifications
- 👍 Convenient scheduling options
- 🚀 Easy setup and connection
- 👍 Useful features like recipe suggestions

**Cons**

- 🐛 Frequent disconnections and reconnection issues
- 👎 Unintuitive and cluttered user interface
- 🔒 Security and privacy concerns
- 👎 Lack of offline functionality

**Commonly reported bugs**

- App crashes on launch
- Inability to login or register
- Inconsistent behavior across appliances
- Delayed or missing notifications

**Most requested features**

- Display actual appliance temperatures
- Ability to clear notifications easily
- Seamless integration with smart home platforms
- More customization options for settings and alerts

## Newest reviews (17 of 707)

### 4/5 — Excellent app with one suggestion

*2026-08-13, version 12.19.0*

The app is really nice. It works well and is solid. One missing feature is ability to reduce the volume of the door close alert. It’s off brand to have such a loud alert. Bosch should=quiet!

### 2/5 — Tell Me It Ain’t So

*2026-08-12, version 12.19.0*

Clunky. Not intuitive. Cumbersome. Not well tested so it doesn’t always work. Who decided an app was better than direct control???

### 2/5 — Hard to set up

*2026-08-08, version 12.19.0*

Nearly impossible to connect to wifi. QR codes that don't work, instructions that don't match the appliance display. This is one of the worst set-ups I've encountered. If your marathon struggles finally succeed, the the app function is OK.

### 2/5 — ignores mode changes without warning to stop current program

*2026-08-08, version 12.19.0*

Specifically for Thermadore oven controller: Forced timers with no "just turn on" option (1-minute default is useless). Switching from Proof to Bake silently fails—no error message, no explanation. App doesn't tell you to stop the current mode first; it just ignores your input.

### 4/5 — Overkill

*2026-08-05, version 12.19.0*

In order to delay start the dishwasher now the only option is to do this through the app. I think it’s great that you can set this specific time schedule in the app and all sorts of presets and favorites and what not but please bring the button back to the control panel on the dishwasher itself. It is super annoying if I’m loading up my dishwasher to then also look for my phone and order to stop the delay start function. Other than that it seems to work reliably.

### 1/5 — Disappointed

*2026-08-01, version 12.18.0*

I have an 800 series dishwasher, which performs well, but some of the advertised features are only available in the app, such as the power wash zones. Unfortunately, this feature has been broken since an update in June, effectively rendering it useless. I could have saved money and bought a less expensive dishwasher  that doesn’t have this feature, since I don’t have it now. If you were considering this dishwasher, i would look elsewhere. I can’t recommend an appliance that relies on a buggy app to provide users access to all of its advertised features.

### 1/5 — App keeps crashing

*2026-07-31, version 12.18.0*

Application opens and immediately crashes. Repeatedly.

### 3/5 — Recent update

*2026-07-30*

This app worked well until this update.
Now the app is disconnected from the fridge and not easily reconnected.

### 1/5 — Zone selection

*2026-07-30, version 12.18.0*

After the last update you can no longer select separate zones on an IPhone

### 1/5 — Buggiest app I have ever seen

*2026-07-27, version 12.18.0*

Bugs bugs bugs. Took 3 hours to add favourites to a microwave. Riddled with bugs.

### 1/5 — Fake 4.5 rating

*2026-07-26, version 12.18.0*

Used to (somewhat) work before the app was updated and then the appliances would show disconnected. I did what the app suggested, I deleted the appliances and tried to add them again, only to find that they would not connect anymore. Not only that, but the fridge would no longer let me reset the wifi. So, now I’m left with the only option to call a technician. Thanks for nothing, Bosch! Expensive dumb appliances!

### 1/5 — App sucks

*2026-07-24, version 12.18.0*

First of all, I wish I had a delayed start Button and didn’t have to rely on a app to start my dishwasher in the middle of the night when power is cheap. We are on time of use billing here.
Also, when I set my dishwasher to start overnight, I don’t appreciate having to reset it every time to put an extra glass or tea cup in. The app should maintain the setting regardless of when the door has been opened & closed. 
What a pain. Never buying another dishwasher that relies on an app for delay start, ever again.

### 1/5 — Sucks

*2026-07-24, version 12.18.0*

It's too bad. The Ovens are the weak links but it's the software not the hardware. It could be fixed. Bad User Interface!!!

### 1/5 — What’s the point?

*2026-07-24, version 12.18.0*

This app doesn’t do anything except increase the time and effort required to start my Bosch dishwasher. It’s a joke. Very poor user instructions and not at all intuitive. It’s laughably bad.

### 4/5 — Adds convenience

*2026-07-24, version 12.18.0*

Sometimes loses connection with the appliance, but works well when it works.

### 3/5 — PowerControl wash zone adjustment is broken

*2026-07-23, version 12.17.0*

I liked the app when I got my Bosch 80” dishwasher in June. My favorite feature is the wash zone adjustment feature. Now the feature is broken as the adjustment zoom image disappeared. Very disappointed. I saw a few others have reported the same issue and the developers acknowledged but no fix yet.

### 2/5 — Adds limited value

*2026-07-22, version 12.17.0*

The app covers the basics across my 3 devices Fridge, Oven, and Dishwasher. It’s missing two features I really need: 
1. The current status of the fridge door.  I get an alert when it’s open for (a non-configurable) “too long”, but no way to know current status to check that was rectified and someone closed the door.  
2. The only thing I really want the Dishwasher app to do is turn on after midnight, during low rate electricity hours.  I should be able to do this on the panel. It seems to be locked away in the app and is impossible to configure.  I’ve tried to start it at 1am multiple times, and been successful once. Really. I’m pretty good with tech and just can’t get it working.

## Most critical reviews (10 lowest-rated)

### 1/5 — No button on unit

*2026-08-19, version 12.20.0*

Want to delay start? Then you have to use the complex app. No button anymore for delay start, no way to configure any existing optional buttons to delay start. I always forget to open the app. I’m on my phone too much already. I hate this app and this dishwasher. Overcomplicated what was simple.

### 1/5 — Programming options

*2026-08-18, version 12.20.0*

The programming should be easier to get to for setting the different cycles

### 1/5 — App still will not allow connection to Bosch fridge.

*2026-08-18, version 12.20.0*

It was connected in the past but it stopped working and even with the last few updates it still doesn’t connect. 
We contacted bosch and were told the same issue is common with Bell Internet connections.

### 1/5 — F Bosch

*2026-08-14, version 12.19.0*

F’in broken app. Cant connect to dishwasher. Stupid stupid stupid. F’in ice maker in my overpriced f’in Bosch fridge also f’in broke. Avoid this app, avoid Bosch.

### 1/5 — Poorly supported barely working

*2026-08-13, version 12.19.0*

Temperamental app, works “when it feels like” and most times it doesn’t. No connection, not connected, no communication with dishwasher. If this were funny, it’d be very but it’s just mediocre or worse. Not even worth a smirk.

### 1/5 — Advanced power control

*2026-08-09, version 12.19.0*

This used to work great but now for some reason, the four boxes that I could check on or check off have all disappeared and now it just says front, back and custom. I can’t click off any of them from being highlighted.  This just started happening and it has worked in the past.  I have a Bosch 800 series dishwasher.

### 1/5 — Absolute garbage

*2026-08-09, version 12.19.0*

We bought a Thermador refrigerator, freezer, dishwasher, oven, microwave and range. After THREE DAYS of trying to get this app to connect to our appliances, we only got the refrigerator to eventually connect. All of the other appliances time out or give an error message. The UI is useless, the connection process is so laborious that it’s maddening, and there’s little help from their online tutorial. 

We’ve set up multiple appliances from other manufacturers, this app is by far the worst. If I could give it zero stars I would. F minus.

### 1/5 — Update sucked

*2026-08-08, version 12.19.0*

I loved this for controlling the Dishwasher but after the update I can no longer control the separate zones, they need to fix that

### 1/5 — Used to be ok

*2026-08-06, version 12.19.0*

Recent update moved dishwasher PowerControl custom configuration, which can change with each load, from the current program settings to hidden 5(?) menus deep in the dishwasher settings.  Hire a UX designer!!
And the dishwasher still disconnects from the app, multiple times per run.

### 1/5 — New Bosch Dishwasher

*2026-08-03, version 12.19.0*

Dishwasher works great, app won’t connect as I suspected it would happen.

## Most praised reviews (10 highest-rated)

### 5/5 — Dishwasher control

*2026-08-18, version 12.20.0*

The dishwasher control feature is a handy nightly routine now. It is such a convenient feature. We absolutely love it!!!

### 5/5 — Perfect app

*2026-08-14, version 12.19.0*

You can use all of your appliance features with this awesome app.

### 5/5 — Great Dishwasher

*2026-08-08, version 12.19.0*

So we’ve had a 300 Series unit for about a week. It’s super quiet, even though it’s supposedly less quiet than the 400 and 500 models.  It does a great job cleaning the dishes and I can program custom cycles using the app.  I chose the 300 because it was several hundred dollars cheaper than the other models.  My only criticism is the size of the cutlery basket.  There is a special tray that can be used for cutlery, but I generally use that one for larger implements like whisks or ladles or small china or glass items, so the basket gets pretty full.

### 5/5 — Easy

*2026-07-22, version 12.17.0*

Very good

### 5/5 — Awesome App

*2026-07-11, version 12.17.0*

I love this app. My appliances literally can have a conversation with me. I always use this app to start my dishwasher

### 5/5 — Great App

*2026-07-10, version 12.17.0*

Love the convenience of turning the appliances on and off from a distance as needed.

### 5/5 — Bosch seria8 246

*2026-06-21, version 12.15.0*

Amazing work by dryer bosch seria 8

### 5/5 — A helpful app!

*2026-06-18, version 12.15.0*

This app has gotten consistently better over time! I’m able to predictably control my appliances with very few misconnects.

### 5/5 — 100 Series Dishwasher

*2026-06-17, version 12.15.0*

Phenomenal dishwasher. I especially like the app and that you can set the time of running (must connect to internet). I set it to off peak hours and it’s done when we wake. Only drawback for me is the silverware basket - could be bigger or more accommodating. Overall great product. Had it about 1 year and zero issues.

### 5/5 — Easy dishwasher turn on

*2026-06-13, version 12.15.0*

I must admit I didn’t like the idea of a smart dishwasher. But it has changed my mind. There have been many a times where the dishwasher is loaded but no one had turned it on. Whether we left the house or got into bed, all I needed was my cellphone.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
