# Home Network System — user reviews > 286 indexed App Store user reviews of Home Network System by Panasonic Connect Co., Ltd., rated 1.80/5 from 112 ratings. - Source: https://appshunter.io/ios/app/home-network-system/id918066994/reviews - App overview in markdown: https://appshunter.io/ios/app/home-network-system/id918066994.md - Rating breakdown: 5★ 13 · 4★ 7 · 3★ 7 · 2★ 8 · 1★ 77 ## What do users think of Home Network System? Overall sentiment: negative **Pros** - 🚀 Lightning-fast performance - 🔒 Reliable security system - 👍 User-friendly app - 💡 Flexible and adaptable **Cons** - 🐛 Frequent crashes and bugs - 🔋 High battery consumption - ⚠️ Unreliable remote access - 🕰️ Slow connection and response times - 🔒 Privacy concerns with location tracking **Commonly reported bugs** - Inability to connect to hub remotely - Compatibility issues with iOS updates - Inconsistent sensor and camera functionality - Confusing app navigation and settings **Most requested features** - Improved app performance and stability - Remote access and notification enhancements - Customizable settings and schedules - Integration with smart home platforms - Better camera quality and features ## Newest reviews (20 of 286) ### 4/5 — modell KX- HNB600 *2026-08-27, version 7.1* Manuevoloc1225 ### 3/5 — Notifiche non esistenti *2025-09-23, version 7.1* Non arrivano più notifiche da sistemare assolutamente ### 2/5 — Not getting notifications *2024-04-06* Since updating app to v6.8 I am not receiving notifications with iPhone 14 for indoor camera. I am still receiving notifications with iPhone 12 using v6.7......Can you please fix ### 2/5 — Cámara *2023-11-18, version 6.7* No me puedo conectar no me sale el producto en la app ### 1/5 — The worst app - useless *2023-09-29* I can’t see their network as the instructions tell you to do, so my cameras are useless. Panasonic is a joke when a comes to home security systems, their are horrible to setup. Never again I would never again buy Panasonic. Panasonic your hub KX-HN6002W is horrible or the app needs works. Look at your feedback and you will see how many customers are disappointed with your product. I have other systems that I pay less and they work wonderfully, not like this system is a complete nightmare. I’m only 10 feet away from my router, so what’s wrong? ### 2/5 — Aggiornate *2023-09-22, version 6.6* Con IOS 17 non funzionano più le notifiche. Sistemate se no diventa inutile come sistema se non so se un allarme è suonato. Grazie ### 2/5 — Notifications?… *2023-07-26* Plus aucunes notifications!!!… mises à jour?! ### 1/5 — only can connect using home wifi and cant by using sim or mobile phone network *2023-07-10, version 6.6* worst ### 1/5 — Pessima *2023-06-08, version 6.6* Dall’ultimo aggiornamento sono scomparse le notifiche e non permette di associare altri telefoni, dato che sembra che 4 siano già associati all’hub. Unico problema: impossibile sapere quali sono questi fantomatici dispositivi, ed impossibile quindi dissociarli. Praticamente inutilizzabile, sconsiglio l’acquisto di questi prodotti. Io il mio sono costretto a sostituirlo con urgenza. Da Panasonic mi aspettavo ben altro, che delusione. ### 1/5 — Ebarrassing *2023-04-28, version 6.6* App abandoned by Panasonic. It does not receive updates and using it has become a nightmare. It connects once yes and once no, when the phone is connected to the wifi network it is unusable, so slow that if there were thieves they would have time to empty the house before I was able to open the app, graphics 10 years back. Embarrassing for Panasonic ### 1/5 — Bad system *2023-04-18, version 6.6* System keep down and disconnected! Tropicana provide suck supllier.... ### 2/5 — Notifiche *2023-03-11, version 6.6* Ormai da qualche settimana non ricevo più le notifiche quando il sistema è in modalità A CASA o FUORI CASA Cosa mi consigliate di fare? Così è inutilizzabile Grazie in anticipo ### 2/5 — Not sending notification *2023-02-06* Since a update i dont receive notification on my iphone 14. I have a lot of accessory like water sensor , camera, 2 home base and i see my camera but never receive any notification. And the option is on. Please do something i bought about 1200$ of accessories ### 4/5 — Satisfied user *2022-12-11* Very useful app. Inexpensive components when you buy them used on eBay. Very flexible and adaptable. You can connect to four different hubs, this one app can also link to your storage unit or summer cabin. The app will not open and operate if your memory card doesn’t have enough storage. You might not get a warning for this. ### 1/5 — La App no identifica el dispositivo *2022-11-18, version 6.5* La App no tiene el dispositivo identificado, menciona un hub e imagines distintas, no coinciden con las instrucciones ### 2/5 — 更新到iOS16,切換其它主機時程式會跳開 *2022-10-23, version 6.5* 更新到iOS16,切換其它主機時程式會跳開 ### 1/5 — No longer getting notifications *2022-09-21* I’ve used this app for over 5 years with no issues. Suddenly I updated to iOS 16 and I am no longer getting notifications to my phone. I checked all the settings, I’ve deleted the cameras, reinstalled everything, etc and still having this issue. The camera records everything just fine, but I do not get an alert when it is triggered. Now I have to open the app, go to the recordings and manually look through them. Super annoying because it still works fine on my iPad, so it definitely has something to do with the iPhone update. ### 1/5 — I regret the purchase *2022-09-11* Panasonic seems to be aware what colloidal BS they have produced with this so called smart home system…. Why else would it been discontinued??? The app still wants location always on - what for????? The menu is not too user friendly, connecting the app - even in the same network - takes too long! Should be 5 seconds max. However, I’ll not touch any Panasonic product again. ### 1/5 — App constantly freezes *2022-08-28, version 6.3* App is very slow and constantly freezes. Camera System seems good however if I can’t see them Or get alerts through the app it doesn’t make sense to use this system. Also doesn’t seem to be viewable from anywhere but home. ### 1/5 — No longer work *2022-08-24, version 6.3* This app is no longer functioning. ## Most critical reviews (10 lowest-rated) ### 1/5 — Non funziona più *2025-08-18, version 7.0* Non si accoppia più con Wi-Fi tramite iPhone. Per carità’ ### 1/5 — Please fix *2025-05-09, version 7.0* All mobiles failed to have alert notification when ios upgraded to ios 18.4.1 ### 1/5 — App wont work *2025-03-29, version 7.0* Nothing works even though i followed all the procedures ### 1/5 — Truly awful *2025-01-18, version 7.0* Unreliable, slow, requires location always on. Expect more from a global firm like Panasonic !!! ### 1/5 — Stopped receiving alerts *2024-11-22* Stopped receiving alerts in iphone ### 1/5 — Ridiculous *2024-10-11* The latest update forced you to reinstall your hubs ### 1/5 — Switched off *2024-09-04, version 6.9* From aug 31 2024. Panasonic hub no longer talks to alexa. So whats your solution to that panasonic corporation?? ### 1/5 — Stay Away *2024-05-04* I really want to like this system. I’ve had it for a number of years, and when I first got it, it worked and performed reasonably well for what I wanted to do. However, there was never a focused improvement on making the app better. But on gathering consumer personal data. This app now wants to know your location at all times and will not work without it; whereas in the past, it didn’t need this information and worked well. This is such a scam. ### 1/5 — Panasonic KX HNC800 *2024-02-21* Ich habe die home cam und sie will einfach mit nichts koppeln oder verbunden werden. Sie leuchtet grün und piepst auch aber die App findet einfach garnix ### 1/5 — Aggiornate l’app *2023-10-08, version 6.6* Non è possibile che quest’app non venga aggiornata a iOS 17 … funziona male. Per entrare nell’ app si sta’ una vita e non si ricevono più notifiche sul telefono. Vergognoso per Panasonic un comportamento del genere. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2021-07-28* Im not sure why people are complaining here. All you have to do is update the app after downloading and everything works. Good for me so 5 stars! ### 5/5 — Good camera. *2020-12-22* I’ve had this camera for over a year, and it stills works great. Sometimes there are connection issues with updated phone software or bad router connectivity, but it is usually resolved. ### 5/5 — A great home security app without monthly fee *2020-12-07, version 5.9* A great home security system with real time remote access and without monthly fee. ### 5/5 — Ottimo progetto *2020-10-13, version 5.9* La connessione in remoto funziona perfettamente e sempre solo con i dati mobili mentre con il Wi-Fi mi dice che il router deve attivare unpn. Per il resto è fantastico e intuitivo. Consiglio di tarare il router su 2,3ghz poiché in 5ghz non funziona l’hub, poi mettere un canale fisso tra 1-6-11 e diminuire la potenza del segnale radio sufficiente a raggiungere l’hub per evitare interferenze. ### 5/5 — Love it!!! Oldie but goodie *2019-11-07* This system and app anit for everybody. Only the sexy people can handle it. Got a new WiFi router had to give the hub the new network and password. And it’s humming along just like a song. It remembers the cameras. Just google how to reset the hub. Wait for the color changes on the LED and it walk you through the setup. Had this system for over 5yrs. Outdoors. Hardy cameras. Bueno bye. ### 5/5 — Great system! Took a while to get here. *2019-08-19* I have been using this app and the Panasonic system for quite a while with both the cheap cameras that come with the HNB600 hub and the newer Homehawk KX HNC800. The cheap cameras aren’t much to speak of but the Homehawks are great. The app has given me fits. The network configuration has been challenging but with the latest update everything is working great with really no configuration. I have removed all port forwarding and it is working fine. The system is quick to alert you when a sensor alarms. The sensors all take batteries so you have to periodically change them out but it isn’t too frequently. After the last update I am very pleased. It would be really nice if the developers made an Apple Watch app that could just change the arm state of the system. I have the disarm key fob but an Apple Watch app would be more convenient. Also it would be nice if there was a way to make the hub chirp or beep when a door is open in the at home alarm state. That way I could know if my kids went out the door without having an alarm. ### 5/5 — Increíble /// incredible app *2019-07-19, version 5.7* Me encanta esta aplicación para checar mi casa I like this app to check mi house ### 5/5 — No funciona el altavoz de la cámara HD *2019-05-21, version 5.6* No funciona el altavoz de la cámara HD, yo estoy usando un iPhone 8plus ### 5/5 — Ottimo *2018-10-14, version 5.6* Mi trovo benissimo, semplice da installare, app molto intuitiva, lo consiglio ### 5/5 — Great solution *2018-09-29* I love my connected home system. It allows me to monitor the exterior of my home, garage door, entry doors, windows and turn on and off light with out a monthly fee. I am disappointed that it appears that Panasonic is discontinuing marketing this product in the US. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*