# Home Otto — user reviews

> 7 indexed App Store user reviews of Home Otto by Home Otto Inc..

- Source: https://appshunter.io/ios/app/home-otto/id1091382562/reviews
- App overview in markdown: https://appshunter.io/ios/app/home-otto/id1091382562.md

## Most critical reviews (7 lowest-rated)

### 1/5 — Stopped Working after a year

*2024-06-27, version 3.1.0*

App was missing from apple store for months. Finally it showed up, completely frozen. App support website page does not work. Their support is a joke.

### 1/5 — Worst system ever

*2024-06-13, version 3.1.0*

There is no technical support available. Every night at 10 PM all of my room lights turn on till next morning. There is no way I can Reset it, no option of resetting , no help desk available. I keep sending emails to them. Never got a reply.
Most frustrating app ever

### 1/5 — Doesn’t work

*2024-06-04, version 3.1.0*

Stopped working and nothing I do gets the app to work. I have no home automation. What a joke!!

### 1/5 — Terrible

*2024-05-10, version 3.1.0*

After a year it stopped working, screen frozen. I restarted iphone, removed and downloaded app again, but nothing worked. Customer service did not help when contacted either. Now I cannot adjust AC or heating in my house since it all is tied into this app. Never use it. Garbage

### 1/5 — Terrible Support

*2024-03-25, version 3.1.0*

App stopped working, I contacted them to ask when the fix may be coming, the response is that it’s apples problem to fix. Meanwhile it’s been almost 2 months and nothing, any other app I’ve contacted usually say that they are working on the issue and it is resolved shortly afterwards. 👎 this app is junk if your stuck with there products I’m sorry about your luck, starting to consider new options.

### 1/5 — garbage

*2024-01-25, version 3.1.0*

The whole home otto system both software is just garbage!

### 1/5 — Constantly failing, avoid at all cost

*2023-01-01, version 3.1.0*

We only have Home Otto because our builder uses it. We have had nothing but problems, we constantly have to restart the whole system, the app doesn’t sync to the thermostat. The whole system is awful.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-03.*