# Home Run Inn Pizza — user reviews > 44 indexed App Store user reviews of Home Run Inn Pizza by Home Run Inn Inc, rated 4.80/5 from 3,631 ratings. - Source: https://appshunter.io/ios/app/home-run-inn-pizza/id1177085406/reviews - App overview in markdown: https://appshunter.io/ios/app/home-run-inn-pizza/id1177085406.md - Rating breakdown: 5★ 3,232 · 4★ 228 · 3★ 70 · 2★ 19 · 1★ 82 ## What do users think of Home Run Inn Pizza? Overall sentiment: neutral **Pros** - 🍕 Great pizza - 👍 User-friendly app - 🇺🇸 Chicago staple - 🎖️ Military discount **Cons** - 🐛 App crashes and issues - 💳 Coupon/rewards not working - 📦 Delivery problems - 🔍 Limited menu options **Commonly reported bugs** - Login/registration problems - Order issues (missing, incorrect) - Coupon code not working **Most requested features** - Dine-in order service - Gift card balance check - Streamlined login/registration ## Newest reviews (10 of 44) ### 2/5 — Needs updating *2025-01-12, version 5.0.6* At first, the app worked without issues, though the interface is a bit outdated. However, recently the app just crashes when creating a pizza. It has become such an annoyance that it’s inoperative. Please fix this issue. ### 3/5 — App works great *2024-09-28, version 5.0.6* App is wonderful but need a dine -in order service on it ### 3/5 — Reviewing the app, not food. *2023-06-03, version 4.17.170* App needs improvements. Options for food is limited. Example: there’s mozz sticks, garlic bread, cheese bread, fried pickles, etc. BUT no option of adding extra sauce or substitute sauces (ranch for marinara, etc.) Unclear why there is an app honestly when there’s NEVER any available rewards - even though email is registered for rewards/coupons and we frequently order. So between the fact that you cannot order everything you want, and the there are no rewards for being a frequent flyer, there’s no reason to use the app when you can just call in the order. ### 3/5 — Corporate love *2023-05-04, version 4.17.170* Had problems with pizza quality. Stuck it out and ate the thing. Decided to give corporate a ring. They saw my point about the joint. They gave me another chance so I put a second visit in my plans. I’m singing a song because they corrected what was wrong. Thanks to the HRInn team. ### 4/5 — Chicago’s Finest, Home Run Inn Pizza!!! *2023-03-18, version 4.17.170* I grew up on Home Run Inn pizza! 31st street back in the day when you could kick it and be yourself! ### 4/5 — HRI App *2022-06-27, version 4.17.161* It would be helpful if you had a way to check gift card balances on the app. ### 4/5 — All good, except… *2022-05-02, version 4.17.152* Not sure why there’s a whole rewards section if they never add up. I order at least once a month and I have 0 rewards or coupons ever. ### 2/5 — Useless *2022-02-13, version 4.17.138* Doesn’t work ### 1/5 — Update not working *2020-10-16, version 4.16* The new update won’t let me order on-line ### 1/5 — Love the food, app is awful *2020-06-26, version 3.69* This app takes too many logins to even get the order placed. It needs to be streamlined. I am deleting the app ## Most critical reviews (10 lowest-rated) ### 1/5 — Save 30 mins and just call the store *2026-01-26, version 5.0.8* This app sucks ### 1/5 — Rewards *2023-09-20, version 4.17.170* Ordering through the app never gives points ### 1/5 — Horrible app *2023-01-08, version 4.17.170* Great pizza HORRIBLE APP. I cannot login because I haven’t registered. I can’t register without logging in. Tried to create a new account only to find out my phone number is already in use. I guess it’s already in use for the unregistered account that I cannot access. ### 1/5 — Unbeatable pizza *2022-12-22, version 4.17.170* I use the app as you automated system is encouraging us to. I asked that you send plates because I’m at a hotel on vacation…. No plates. Then I get to my room and open the box that has obviously been dropped. The pizza is just everywhere. I try calling the restaurant and no one answers( I called 5 times so far). The delivery service they used says I gotta call the restaurant. This is ridiculously crazy what we go through after we spend our hard earned money. ### 1/5 — Doesn’t work *2022-07-31, version 4.17.161* Can’t apply coupon codes. Changes order when checking out. I reinstalled app many times. Called and went to HRI for help. Always problems. ### 1/5 — Reset password doesn’t work *2022-07-26, version 4.17.161* I forgot my password to log in so I clicked on ‘Forgot my password’. I received the email that says ‘Click here to register’ but there is no place to click on. Then a couple of times the app says my email isn’t registered!!! Unbelievable. ### 1/5 — App has issues *2022-06-17, version 4.17.161* I downloaded and used the App today for the 1st time. My card was charged for an extra large pizza but when I got to the location in Darian they had no record of my order, yet it was deducted from my debit card. Waste of time. Now I have the headaches of trying to get the charge reversed. ### 1/5 — Coupon doesn’t work *2022-04-09, version 4.17.146* I downloaded your app and it states if you order from the app you get 10.00 off with code PZATEN but it doesn’t work!!! ### 1/5 — Burnt *2022-04-03, version 4.17.146* Just picked up my pizza and it was burnt! Waited all of that time and can’t even eat it. ### 1/5 — Disappointed *2021-12-06, version 4.17.138* Very limited in what you can order. Not easy to order on APP. No options for adding receipts, Or app issues. ## Most praised reviews (10 highest-rated) ### 5/5 — Home Run every time *2025-06-25, version 5.0.7* Love this pizza, it will always be a family favorite. ### 5/5 — The Best Pizza Crust makes it a Great Pizza! *2023-01-25, version 4.17.170* The first time I had Home Run Inn was after my High School Graduation many years ago. I keep a frozen HRI Pizza in my Freezer at all times. Now being an U.S. Army Veteran, I am proud to receive a Military Discount from your Berwyn, IL restaurant. I salute you! Sgt. D.M. U.S. Army Veteran ### 5/5 — P.C. *2022-09-03, version 4.17.170* Home Run Inn, you are the BEST! You are the ONLY Pizza Restaurant to have a Bar-B-Que Chicken Pizza that I know about🤔 and it’s Da BOMB! If you haven’t had it then you don’t know what yah missing!! Go ahead, try one tonight! A Loyal Customer P.C.from the South Side! ### 5/5 — Chicago Staple *2022-06-09, version 4.17.160* If you want real Chicago pizza, this is as real is it gets. The buttery flaky crust is amazing. ### 5/5 — User friendly & intuitive *2022-03-18, version 4.17.146* Navigating throughout the Home Run Inn App is super easy & quick ### 5/5 — Fast, Easy and Convenient *2022-01-28, version 4.17.138* The improvements to the app are noticed. Much easier ordering process. I love that I can order and schedule a pick up on my schedule. Keep up the good work! ### 5/5 — Upset customer regarding the Pizza10 coupon *2022-01-22, version 4.17.138* You can’t ever use the coupon code on here. It tells you to called the store when you are ready to check out. Also, the store doesn’t want to honor it whenever you called to place your order. ### 5/5 — Best pizza *2022-01-21, version 4.17.138* Great tasting pizza always fresh and hot thank you home run inn 😊 ### 5/5 — The app works well *2021-12-14, version 4.17.138* The app works really well for me, there has been a lot of updates which made the app so much better! Love the pizza! ### 5/5 — The Best Pizza *2020-09-12, version 3.69* I have been eating a Home Run Inn for 40+ years, it is the best. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*