# Home Security: Camera Network — user reviews

> 7 indexed App Store user reviews of Home Security by Points Data, rated 3.60/5 from 44 ratings.

- Source: https://appshunter.io/ios/app/home-security-camera-network/id6747702505/reviews
- App overview in markdown: https://appshunter.io/ios/app/home-security-camera-network/id6747702505.md
- Rating breakdown: 5★ 26 · 4★ 2 · 3★ 2 · 2★ 0 · 1★ 14

## Most critical reviews (7 lowest-rated)

### 1/5 — Register function missing

*2026-07-07*

Step 2 on setup instructions, “Register”, does not exist in this app.

**Developer response:** Thank you for your feedback. Our app is designed to help protect the security of your home network. If you experience any issues while using the app, please contact us via email, and our support team will be happy to assist you.

### 1/5 — How did I get subscribed

*2026-05-22*

Can’t get to settings to cancel  going to report as fraud

**Developer response:** Thanks for your message. We’re sorry for the inconvenience. Please contact us via email so our team can check your subscription and assist you with cancellation. We’re here to help and will look into this for you as soon as possible.

### 1/5 — No support

*2026-05-09*

You are unable to get support through app. When you press contact use it will not open.

**Developer response:** Thanks for your feedback. Sorry for the inconvenience with contacting support in the app. Please try again later or use an alternative support option, and we’ll be happy to help.

### 1/5 — Terrible app and they want $9 a week?!?

*2026-03-11*

Apple should pull this from the App Store for being a scam. Do not download!

**Developer response:** Thank you for your review. Our app is designed to protect your home network security. All advanced features are explained. If you encounter any problems during use, or if you no longer wish to use our app, please contact our customer service team. We will assist you in resolving these issues.

### 1/5 — Managing partner

*2026-03-08*

The app gets a zero so far as it wont let me create an account

**Developer response:** We are deeply sorry to hear that you are experiencing this issue. Our application is designed to protect your home network security. If you encounter any problems while using the application, please contact us via email, and our support team will be happy to assist you.

### 1/5 — This is not the Eufy app. It is a scam.

*2026-03-04*

I searched the app store for the Eufy security camera app and this imposter app popped up dressed to appear like Eufy. It is a scam.

**Developer response:** Thank you for your review. Our app is designed to protect your home network security. All advanced features are explained. If you encounter any problems during use, or if you no longer wish to use our app, please contact our customer service team. We will assist you in resolving these issues.

### 5/5 — الكويت

*2026-02-24*

أنا

**Developer response:** شكرًا جزيلًا! يسعدنا أن التطبيق نال إعجابكم. دعمكم يُساعدنا على تحسين أداء التطبيق وتوفير تجربة استخدام أفضل. نتمنى لكم الاستمتاع به!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*