# Home Security Camera ™ — user reviews > 151 indexed App Store user reviews of Home Security Camera ™ by Math AI, rated 4.10/5 from 3,562 ratings. - Source: https://appshunter.io/ios/app/home-security-camera/id6504337101/reviews - App overview in markdown: https://appshunter.io/ios/app/home-security-camera/id6504337101.md - Rating breakdown: 5★ 2,438 · 4★ 257 · 3★ 148 · 2★ 87 · 1★ 632 ## What do users think of Home Security Camera ™? Overall sentiment: negative **Pros** - 👍 Great security cameras - 👍 Owner likes the product **Cons** - 🐛 Poor setup instructions - 🤑 Subscription fee required - 🤔 Difficult to connect to WiFi - 🤦‍♀️ Unclear information on features - 💰 Expensive for the functionality **Commonly reported bugs** - Unable to connect to camera - Camera doesn't work as expected **Most requested features** - Clear and easy setup instructions - Ability to use without subscription ## Newest reviews (12 of 151) ### 1/5 — Buyer Beware *2026-03-05* Buyer beware. Be careful you do not click on being charged by this app because I had good cause for repayment yet my repayment was flatly declined. I was stuck paying a yearly membership without a refund, when I had no use for this particular app. It was simply the wrong one that I downloaded, and when I tried to explain my error, I was ignored The owner of this app still has not refunded me, nearly one year later. I check regularly to make sure my yearly subscription is canceled so they cannot steal more money from me. **Developer response:** We sincerely apologize for any inconvenience this may cause. Our application is designed to help you protect your home's network security. For any subscription or refund issues, please contact our support team directly at help@imathai.com. We will actively assist you with the cancellation process. Thank you for your understanding. ### 1/5 — E *2026-03-04, version 1.5* Does not have a unsubscribe button and has been billing me non stop ### 1/5 — Worst device ever *2026-02-22, version 1.5* Instructions are horrible. There is no ad device on the homepage. This is the Worst I’ve ever tried to use. Extremely disappointed. ### 1/5 — Scam *2026-02-20, version 1.5* I did not enroll in this application. This app is not best scam do not use. Do not download it. Be careful. I’m trying to get my money back. Hope I can get it. ### 1/5 — Very misleading I wish I could get my $40 back *2026-02-19, version 1.5* Very misleading. ### 1/5 — *DONT DOWNLOAD* *2026-01-27* App offered three day free trial before charging $9.99 a week. I ended up canceling my subscription the same day because it wasn’t what i was looking for. But three days later they still charged my account and now apple wont reimburse me. now i have to cancel my debit card cuz they’re gunna keep charging me Zero star rating. Would not recommend. *DO NOT DOWNLOAD* **Developer response:** Thank you for your feedback! Our app is designed to help protect your home network and enhance your security. If you have any questions or concerns, please contact us via email and our support team will be happy to assist you. ### 4/5 — CastPal400 *2026-01-21, version 1.5* CastPal4 ### 4/5 — Broom *2026-01-20, version 1.5* So-So ### 1/5 — Bad instructions *2026-01-18, version 1.5* Not user friendly. I am have been trying to set this up well over an hour ### 1/5 — Do not bother *2026-01-17* You don’t need this. They make you think you do. They sneakily put it above the Arlo app and make it real easy to subscribe $50 a year. This is not the app you need. I have found no easy way to unsubscribe. You have to beg them to unsubscribe you via email. All this app does is let you know if there are unsecured cameras in your area. **Developer response:** Hello, thank you for your feedback! We understand your concerns. Our app is designed to help users identify potential risks in their home network and provide privacy and security features that other apps may not offer. Subscriptions are optional. If you encounter any difficulties, our support team is available to assist you via email through the app settings. Thank you for your feedback; it will help us continuously improve the app experience. ### 1/5 — Gotta pay! *2026-01-06* The app is already on another phone in the household. When I tried to load the app to monitor the in-house camera I was required to pay an additional charge. Not acceptable. **Developer response:** Thank you for your feedback! Our app is designed to help protect your home network and enhance your security. If you have any questions or concerns, please contact us via email and our support team will be happy to assist you. ### 1/5 — Not good *2026-01-06, version 1.5* Not good ## Most critical reviews (10 lowest-rated) ### 1/5 — Tom *2026-06-17, version 1.5* Your service sucks. ### 1/5 — Terrible *2026-05-24, version 1.5* Can’t cancel. Need to pay before testing. Incomprehensible and no instructions. Failed product do not purchase ### 1/5 — Tina *2026-05-15, version 1.5* this was not the right system ### 1/5 — Not good *2026-04-22, version 1.5* How do you expect me to pay you a sub if I don’t know if your application is compatible with my equipment? Your application did not work. ### 1/5 — Bad App - Beware *2026-04-15* This is a junky app that’s for some reason comes to the top of the list when you search for Arlo security camera system. You don’t know it doesn’t work until you get past their paywall though. Biggest waste. Do all you can to get a refund if you also accidentally get it!! **Developer response:** We sincerely apologize for any inconvenience this may cause. Our application is designed to help you protect your home's cybersecurity. For any refund issues, please contact our support team directly at help@imathai.com. We will actively assist you with the cancellation process. Thank you for your understanding. ### 1/5 — Not arlo *2026-04-12, version 1.5* this is NOT the arlo app it is a scam ### 1/5 — Buyer Beware *2026-03-15, version 1.5* Buyer beware. Tricky yearly charges. I had good cause for repayment last year yet it was flatly declined. Update: one year after being forced to pay their yearly fee, I see a response to my review. Refund my money and then I'll change my review. ### 1/5 — Can’t find WiFi *2026-03-12, version 1.5* Dumb scan ### 1/5 — CAMERAS DONT WORK *2026-03-11, version 1.5* Horrible cameras they don’t connect, I paid $40 for the yearly and tried to set the cameras up and they dont work. The app won’t find them ### 1/5 — FRAUD !!!! *2026-03-08, version 1.5* This is a scam! They make you click through and hide an instant subscription payment in there! Even if you immediately cancel they steal your money. You have to dispute the transaction with your bank! FRAUD!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Familia *2026-07-04, version 1.5* David21 ### 5/5 — Home *2026-07-03, version 1.5* Hello ### 5/5 — Col *2026-06-06* Thursday afternoon my wife called and there are two people at the lake house at Lake of the Ozarks, Ivy Bend. I was driving home and told her to watch their activity. She replied that they were checking the doors and all around the house. I could not see on my new phone The app only showed the Arlow house picture. I called the Morgan County Sheriff and they dispatched. While sheriff was in route they broke a down stairs window and entered. The simply safe system triggered but after they had stolen two cases of beer and a machete. The guy called for Magen his accomplice to help with the beer, but the alarm sounded and he jumped out the window and they ran away. The Sheriff arrived about 10 minutes later. Got good pictures of both robbers on Arlow. The thiefs dropped everything so only damage in broken window. **Developer response:** Thank you for your feedback and the 5-star rating! We truly appreciate it. If you have any questions, feel free to contact us via email. ### 5/5 — Bodega *2026-05-15, version 1.5* Solitario18 ### 5/5 — JosiasMiley *2026-03-28, version 1.5* Nicaragua2026 ### 5/5 — Noemi2911 *2026-03-13, version 1.5* Parking ### 5/5 — Puerta principal *2026-01-24, version 1.5* Metz ### 5/5 — YI camera *2026-01-06, version 1.5* They are confusing ### 5/5 — Freshstart50 *2025-12-30, version 1.5* Freshstart50 ### 5/5 — Mando *2025-12-06, version 1.5* Dallana --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*