# Home365 — user reviews > 66 indexed App Store user reviews of Home365 by ClipCall Inc., rated 3.25/5 from 12 ratings. - Source: https://appshunter.io/ios/app/home365/id1411393820/reviews - App overview in markdown: https://appshunter.io/ios/app/home365/id1411393820.md - Rating breakdown: 5★ 15 · 4★ 3 · 3★ 0 · 2★ 0 · 1★ 5 ## What do users think of Home365? Overall sentiment: negative **Pros** - 👍 Easy to use and navigate - 🚀 Efficient maintenance reporting - 💡 Video reporting feature - ⏱️ Time-saving for tenants - ✅ Streamlined processes - 💬 Good communication channel - 🏠 Convenient payment options - 📈 Transparent financial reporting (for managers) - ✅ Quick customer service response - 👍 User-responsive - ✅ Seamless repair scheduling - ✅ Maintenance team tracking - ✅ Technicians arrive prepared - ✅ Updates on repair status - ✅ Stress-free experience - ✅ Tenant-friendly - ✅ Keeps everything in one place - ✅ Makes managing properties easier - ✅ Financial reports update automatically **Cons** - 🐛 App crashes and glitches - 🐛 Login issues - 🐛 Payment errors - 🐛 Incorrect billing/charges - 🐛 Notifications not working - 🐛 Slow app speed - 🐛 Inability to submit maintenance requests - 🐛 Project names disappear - 🐛 Unread messages not visible - 🐛 Poor communication from company - 🐛 Slow response times for maintenance - 🐛 Unprofessional staff - 🐛 Difficulty changing bank info - 🐛 Overcharging - 🐛 Lack of access to lease documents - 🐛 Inconvenience fee for payments - 🐛 Issues with third-party payment processors - 🐛 Lack of direct contact with people - 🐛 Maintenance issues not resolved - 🐛 Long delays in repairs - 🐛 Property managers not responsive - 🐛 App feels broken/beta stage - 🐛 No other option for communication - 🐛 Constant nagging for updates/notifications - 🐛 Requires bank login for payments (Plaid) - 🐛 Auto-pay no longer an option - 🐛 Inaccurate rent credits - 🐛 Faulty app preventing job confirmation - 🐛 Reversal fees for payments - 🐛 Unclear charges for maintenance - 🐛 Property management issues multiplied - 🐛 No ledger or proof of payment history - 🐛 Landlords use lazy/cheap methods - 🐛 App not updated for a long time - 🐛 Slumlord practices - 🐛 Unprofessional management - 🐛 Runaround for requests - 🐛 No reimbursement for out-of-pocket expenses - 🐛 Projects marked as completed when not **Commonly reported bugs** - App crashes frequently - Login screen freezes or is inaccessible - Maintenance requests disappear or cannot be submitted - Payment processing errors and incorrect charges - Notifications are not received - App speed is slow - Project names and details are lost - Chat feature does not display messages - Third-party payment processors have issues - App requires updates that are not available - App prompts for first-time use repeatedly - Plaid integration issues - Inaccurate rent credits displayed - Faulty app preventing job confirmation by repair personnel - Reversal of payments and associated fees - Unclear or incorrect charges for maintenance - Account cancellation without user action - Inability to access lease documents - Issues with adding new bank accounts - App not loading properly **Most requested features** - Improve app speed and performance - Fix bugs and glitches - Ensure notifications work correctly - Allow direct replies to emails - Provide access to lease documents - Improve payment processing reliability - Offer alternative payment methods without high fees - Enable direct contact with property managers - Ensure maintenance requests are visible and not deleted - Fix issues with project name visibility - Make chat feature functional for communication - Provide a ledger or proof of payment history - Allow users to update bank account information easily - Fix issues with Plaid integration - Revert to previous payment methods if possible - Improve response time for maintenance requests - Allow users to view and manage their lease documents - Add dark mode option - Improve app stability and prevent crashes ## Newest reviews (18 of 66) ### 4/5 — The app works exactly how you want it *2025-12-21, version 9.0.3* I had small issue with my stove and I just sent a short video through the maintenance section. I got a confirmation instantly. ### 4/5 — Keeping track of payments is super easy here *2025-12-12, version 9.0.3* I like that everything is on one place, requests, messages,reminders. I’ve rented in a few buildings before and this is the first time the tech actually makes the process better instead of harder. ### 4/5 — No better app than this *2025-11-15, version 9.0.3* I really love this app and I love how user responsive it it. Not only that, their customer service is top notch. ### 3/5 — I like that everything’s transparent *2025-11-04, version 9.0.3* The new app makes managers my properties way easier. I can see what’s going on with each home without logging into a computer,and the financial report’s update automatically. ### 4/5 — Saves so much time! *2024-10-24* I love that I can handle everything related to my rental right from the app. I had an issue with my heating, and being able to schedule the repair without a single call was so amazing. I also love how I was able to get an update on when the person would arrive. Highly recommended! ### 5/5 — I love this app *2024-10-18, version 9.0.2* Reporting problems has never been easier. My dishwasher was acting up, so I recorded a video and scheduled a repair through the app. I could track every step, and the technician arrived with the right tools. I love not having to deal with the usual back-and-forth! ### 4/5 — I love this app for handling maintenance *2024-10-18, version 9.0.2* Recently had a sink issue, and with just a quick video upload, I could set up a repair appointment. The whole process was simple, and I appreciated being able to see when the technician was scheduled to arrive. It’s a massive upgrade from traditional reporting methods, making it tenant-friendly ### 5/5 — Helpful *2024-10-18, version 9.0.2* This app has streamlined the way I handle rental issues. I had a problem with my stove, recorded a video, and submitted it all through the app in a matter of minutes. No need to make calls or wait on hold- the repair was scheduled quickly, and the came prepared. It’s a real timesaver! ### 4/5 — Using this app made reporting maintenance concerns easier *2024-10-16, version 9.0.2* I recently had an issue with my faucet, and rather than sitting on hold or sending an email, I just filmed a brief video using the app. Within few hours, I was able to arrange a repair, and the service technician arrived completely prepared. This app saves plenty of time! ### 4/5 — Easy to use *2024-10-15, version 9.0.2* I like how easy this app makes everything. I needed to schedule a heater repair, and being able to record a video showing the situation was quite valuable. The service professional arrived prepared and the issue was handled instantly. It’s far better than the texting of emails I had to deal with. I am not giving a 5 star because I want them to work more on the speed of the app and also some minor issues. ### 5/5 — Review *2024-10-11, version 9.0.2* I like how simple this app makes reporting problems! My fridge was acting up, so instead of calling anyone, I recorded a brief video and emailed it through the app. They scheduled the repair soon away, and the guy arrived prepared to fix everything. It's far more convenient than dealing with property managers! ### 5/5 — Convenient and helpful! *2024-10-10, version 9.0.2* Had an issue with the stove and used the app to submit a repair request. The video feature is super useful because I didn’t have to try to describe the problem. Scheduling the repair was simple, and I could track everything. The technician showed up on time and knew exactly what to do. This app makes the whole process of reporting issues and getting them fixed so much easier! ### 5/5 — I’ve used the app a few times now, and it’s been great. *2024-10-07, version 9.0.2* Last week, I had an issue with the heating, and submitting a video made the whole process so much smoother. The technician came fully aware of the problem, which saved us both time. I also love being able to schedule the repairs myself directly in the app. Highly recommended! ### 5/5 — Great App *2024-10-07, version 9.0.2* Using this app has simplified everything reporting issues used to be a hassle, but now it takes a couple of minutes to record a video and submit it. I had a minor plumbing issue, and the professional arrived ready with all the necessary tools, so no delays. It’s great for tenants like me who don’t want to deal with calls and emails. ### 5/5 — This app is a game changer *2024-10-06, version 9.0.2* This app helped in managing maintenance in my rental. when my shower stopped working, I just used the app to explain the issue with a video. I got a prompt response, and the service was scheduled right away. The best part is being able to track the repair status so you know exactly when it’s going to be fixed. ### 5/5 — Great app for maintenance! *2024-09-30, version 9.0.2* This app makes reporting maintenance requests a breeze. I recently had a problem with my air conditioning, and I used the app to submit a video and schedule a repair. The whole process was seamless, and I loved being able to track the repair status in real time. It’s much more efficient than trying to coordinate over the phone or email. Great tool for tenants! ### 5/5 — Everything from reporting a problem to tracking repairs is straightforward *2024-09-30, version 9.0.2* Last week, I had an issue with my air conditioning, and within minutes of submitting a request, I got an update. The app even lets you schedule the repair, which is a game-changer! ### 5/5 — Efficient and User-Friendly *2024-09-08, version 9.0.2* The Home365 app has streamlined so many aspects of living in a rental. Recently, I needed to report a problem with my AC unit, and I was able to upload a video of the issue directly through the app. The response was quick, and I scheduled the repair in just a few taps. The app even keeps you updated on the status of your request, which is super helpful. It’s easy to use and really takes the stress out of dealing with maintenance. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible Company *2025-09-13, version 9.0.3* Does not communicate. Does not help. Terrible management company. ### 1/5 — Terrible to rent from *2023-07-02* My bathroom had a leak as soon as I moved in and it took 3 months for the to actually fix it. Bathroom was flooded and could barely use it. Then I was charged $300 for something that never happened and when k asked about it I was told I was going to have to pay no matter what happened. ### 1/5 — Don’t rent from them *2023-04-05, version 8.0.1* If you are a renter looking at a place owned by this company do not sign a lease with them. Maintenance requests are literally impossible to make in what is quite simply the worst app I’ve ever had the misfortune to come across. You can record a request for maintenance video but the app will never let you submit it. If your building is taken over by this company do not renew your lease. They are slumlords. Get out while you can! ### 1/5 — App is absolutely TRASH *2022-10-17, version 7.0.6* My renting company switched to Home365 first month tried to pay rent (suppose to go through app) kept getting a 0 balance nothing due. Maintenance request are suppose to go through app, but couple maintenance request I put through after a day just delete off the app and I can never see them again. How am I to know what is being worked on and what is not? When I name a project to distinguish between the maintenance request; project name disappears also. Each project vendor communicates through the app when I’ll get notifications of an unread message but unable to see any messages. I’ve deleted the app reinstalled it and even refreshed it still no messages to be read. I’ve called the company told them the situation and 8 months late no fixes no updates nothing! ### 1/5 — Worst *2022-10-11, version 7.0.6* The company I originally was with must of sold it to these guys and it’s been a terrible experience ### 1/5 — Dissatisfied Tentant!!! *2022-07-29, version 7.0.6* When this company took over it was one problem after another. They sent 4-5 different people to my house to do a complete inspection. They all took the same notes and nothing was done for months!!! Roof leaked in the kitchen. They fixed the roof but my ceiling in the kitchen is still not fixed. Plumber came to replace a sink in the 1/2 bathroom. I told him the toilet also didn’t flush. I had to leave and when I got back the toilet still didn’t work. A guy came to repair my outside steps and fix the drain spout. He used yellow zip ties and attached the drain to my railing. He took a piece of wood and just literally nailed it to the rotting step. I could go on and on. Just too much!!!! ### 1/5 — Fed up !! *2022-07-13, version 7.0.6* The property management company I had switched over to 365, these people are so in unprofessional . You go on the app to make a request for something that needs done you get the runaround. I’ve lived here 10 yrs never had a problem with the maintenance of the yard or snow, since these people took over I had to pay for snow removal and grass cut out my pocket. Asked for reimbursement and no one calls or texts you back. The refrigerator went on the blink, put in request after about a month I was told my project was completed. I got no replacement or. refrigerator . I rate these people a 0 . ### 1/5 — Not a pleasant experience *2022-06-21, version 7.0.6* First of all, its already unfortunate that this staff is uncommunicative. It took a nice time to process the security deposit. Then, I signed the lease 7 times and trying to pay my first month rent to move in. The tech team is is unfortunate because they never responded to my ticket after they said they will respond in 1 business day. If I am fortunate enough to even pay my rent, they payment will still need to process several days. And it doesn’t help that the staff rarely responds, which could be a day or two. I’m just trying to get into my house! What’s going on with Home 365 ### 1/5 — Worst experience ever! *2022-05-11, version 7.0.6* The property management I was renting through switched to Home365 and the problems I was having with them prior, multiplied x1000. The first time paying rent through this app, not only over charged me but cleared on their end and was never pulled from my bank account. After almost 2 weeks, I said screw it and drove 45 mins both ways to drop off a check and still another 2 1/2 weeks before they even cashed it. I then went to login to Home365 and it said my account had been canceled… And tell me how it is legal for them not to be able to provide any type of ledger or proof of previous payment/ history of living at a residence for almost 3 years… IF YOU COULD RATE ONLY I COULD RATE 0! ### 1/5 — Wish I could give no stars *2022-05-05, version 7.0.6* Worst rental experience I have ever had. I started out renting my place from the owner and then Slatehouse managed and now this company. There’s no way to contact a person directly at all. You have to submit a form for everything and then they say let us know if you have questions but you can’t reply to emails. I’ve been trying to get my lease changed for over two weeks and they still haven’t helped me appropriately. And then I get an email asking for my contribution for a maintenance issue and I have no idea what it’s even about. It all feels like a big scam. ## Most praised reviews (10 highest-rated) ### 5/5 — Lovely app *2025-12-04, version 9.0.3* I really appreciate their new upgrade in the app. It makes everything runs smoothly. Faster customer service. I’d recommend them. ### 5/5 — So easy to navigate *2025-11-08, version 9.0.3* The app’s been really easy to use so far. I reported a broken fridge handle using the video option, and someone came out the next day. It’s nice not having to call or email every time something needs fixing. I can also pay rent straight through it, which is super convenient. ### 5/5 — So effective and reliable. No waste of time. *2025-11-04, version 9.0.3* I really love how much effort they put into the smooth and effective running of this app. This app has been really helpful to me in many ways. ### 5/5 — Love how straightforward this app is for real. *2024-12-04, version 9.0.2* I can track repairs, schedule appointments, and even see when the maintenance team is on their way. Used it recently for my heater issue, and the whole process was seamless. I highly recommend this app. ### 5/5 — Life saver *2024-11-29, version 9.0.2* I’ve been using this app for a few months now, and it’s honestly the best thing for renters. No more waiting around or chasing down emails. I had a minor plumbing issue, recorded a video, and got a response within hours. Super convenient and stress-free ### 5/5 — This App is such a time-saver! *2024-11-25* Had a problem with my fridge, and instead of dealing with calls or emails, I just reported it through the app with a video. Got updates instantly, and the repair was handled quickly, really happy with how efficient it is. ### 5/5 — I highly suggest this app to busy tenants like me *2024-10-26* This software is really helpful. I had a broken oven, so instead of explaining it over the phone or through emails, I just filmed a short video and filed it using the app. The repair was quickly scheduled and I was even able to track the repair process. I would recommend this app a 100% ### 5/5 — A fantastic tool for busy tenants *2024-10-24, version 9.0.2* I’ve used this app a couple of times now, and it’s great. I had a plumbing issue recently, and within moments of submitting a bid request, I got confirmation and updates. The app let’s me track everything, so I know exactly when the repair is happening. ### 5/5 — This app is so amazing *2024-10-21, version 9.0.2* My AC had issues, so I used the app to quickly record and submit a report. I could follow status in real-time, and it saved me from unnecessary calls. The technician arrived with everything needed, which sped up the whole process. ### 5/5 — The video feature is super amazing *2024-10-19, version 9.0.2* I had a minor issue with my heating system, and the app made it super easy to report. I got a quick update on my request, and the technician arrived knowing exactly what to expect. It’s great to have a tool that streamlines everything. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*