# Homebase360 — user reviews > 20 indexed App Store user reviews of Homebase360 by Decesare Consulting LLC, rated 4.70/5 from 218 ratings. - Source: https://appshunter.io/ios/app/homebase360/id6467654086/reviews - App overview in markdown: https://appshunter.io/ios/app/homebase360/id6467654086.md - Rating breakdown: 5★ 191 · 4★ 12 · 3★ 4 · 2★ 2 · 1★ 9 ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam *2026-08-14, version 2.9.0* They charged me $137 after i deleted the app. No way to cancel subscription and no support. Edit: response to developer. You replied to me 2 years later. You have changed how the app works now. When I set up my subscription there was 0 way to cancel without a dispute using apple themselves. Your team gave me no help. I am keeping my review thanks ### 1/5 — DO NOT USE THIS APP *2026-05-14* Had problems with the app and he continuously reached out to homebase and never heard anything back. This app is genuinely affordable. But I’d recommend spending the extra hundred to $150 a month to get something a lot more efficient and better for Your company. **Developer response:** Hi, we're sorry you had this experience. We answer every support message, usually within a few hours, and we can't find anything matching your account — so something went wrong somewhere. Email us at support@homebase360.io and mention this review and we'll sort it out. — The Homebase360 Team ### 1/5 — Ipad compatible *2025-06-04* Can’t even link with my work iPad, only shows up size of iPhone and rest of screen is black ### 1/5 — not for me *2025-03-09* just get jobber ### 1/5 — SCAM *2025-01-19, version 1.8.1* this app steals passwords and takes advantage of your data. They got into a lawsuit with the government of Canada recently to make it even worse. Hubspot and other crms are much better and are open source so you know your data isn’t being sold. ### 1/5 — Scam *2024-09-16, version 1.7.1* They charged me $137 after i deleted the app. No way to cancel subscription and no support. ### 1/5 — Steals your info and passwords *2024-06-19* Do not use this app no matter what ### 3/5 — Great app *2026-08-18, version 2.9.0* This used to be a really great app but the developers fell asleep for a good year & got left in the dust by other CRM’s that are way better now They never optimized or added features - I hope they wake up ### 3/5 — Needs Quickbooks Integration *2025-10-10* Overall very user friendly app. Useful if you’ve got a side hustle or sole prop. Missing Quickbooks integration if it’s going to compete with other CRMs **Developer response:** Hi there, Our quickbooks integration went live in early 2026! Let us know if you have any feedback. ### 3/5 — Bugs *2024-07-06, version 1.6.3* Everytime I try to track my doors with the icons they just cluster up. Can you guys fix this please ## Most praised reviews (10 highest-rated) ### 5/5 — Good *2026-06-29* Good app ### 5/5 — Awesome *2026-06-23* Best to ever do it! ### 5/5 — Always improving *2026-05-27* I’ve had Homebase360 for my business since 2023. When I first had it, I wanted to switch many times, as they were missing many features. However, since then, they have always been improving and adding much needed updates. Happy I stuck around, and I hope they keep looking for ways to improve ### 5/5 — Maverick Cleaning *2025-08-01* One of the best CRM systems out there very easy to operate. Communication is very appealing and fast customers find it really easy to contact us. ### 5/5 — Good CRM *2025-05-21, version 1.9.20* I really like how the team is CONSTANTLY updated it ### 5/5 — Best CRM for window’s *2024-08-14, version 1.6.9* App is amazing! - super easy to track my team and the KPI feature is awesome for gamifying and having actual data. Maps is sick…have tried other CRM’s and can say this is the one for Home service companies. Legit built for anyone looking to scale and stay organized. ### 5/5 — Best app for door knocking *2024-07-13* I have tried other apps like sales force and this app is so well made you can tell the developer team really knows what they’re doing ### 5/5 — Get this app *2024-01-29* Awesome app! ### 4/5 — Tap to pay *2026-01-16, version 2.2.7* They need to make the tap to pay easier ### 4/5 — Great app *2025-05-12, version 1.9.6* Overall amazing app for window cleaning business. My team of 15 employees use this daily. We’ve looked into a few other CRM’s but this one is the cleanest & simple one out there. Still some features I’d love to see but optimistic for the future. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*