# HomeFirst Customer Portal — user reviews > 29 indexed App Store user reviews of HomeFirst Customer Portal by Home First Finance Company India Limited, rated 4.20/5 from 19 ratings. - Source: https://appshunter.io/ios/app/homefirst-customer-portal/id1444845347/reviews - App overview in markdown: https://appshunter.io/ios/app/homefirst-customer-portal/id1444845347.md - Rating breakdown: 5★ 15 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 4 ## Newest reviews (15 of 29) ### 1/5 — Balance Enquiry *2025-01-07, version 1.5.2* You cannot get an updated balance of the loan even after 4 months. This app shows the old balance every time. ### 1/5 — Worst Finance service *2024-10-26* Home first is very worst finance company don’t get any kind of loan from this company. ### 1/5 — Very high interest *2024-04-05, version 1.4.5* Bhut hi bekar hai bhot hight intrest hai pehle kam karne ko bolte hai fir mna karte haai isse aaccha bank loan lena shi hai plz request karta hu ki koi bhi hff se lone na le nhi to puri zindgi intrest bharte reh jao ge jese ki me fas gya ### 1/5 — Worst app *2024-04-02* Couldn’t even login to customer portel ### 1/5 — Worst COMPANY IN THE INDIA *2024-01-04, version 1.4.1* Worst company don’t take a loan from this company ### 1/5 — Cheater finance in intrest rate *2023-12-18, version 1.4.0* Bed performance in intrest rate ### 1/5 — Very bad experience *2023-11-04, version 1.3.9* Asking for login even I entered proper credentials. ### 1/5 — Worst finance company ever *2023-08-05, version 1.3.9* Worst finance company ever …they promise for low interest rate and end up with high interest rate and then keep on increasing…paying almost 25k every month for whole 3years and then i see only 11k goes from principle amount.because sometimes the principle amount is 816 sometimes 203 and sometime 1028 ..its their wish …so wonderful way to lootify people. My biggest regret to take this loan. And my sincere advice never go for this finance company. And specially its your log in id and you have to place a request to view your outstanding and they will only send it once if we ask for second time the request gets cancelled automatically. ### 1/5 — application not working properly *2023-03-06, version 1.3.7* third class application and third class bank services this is only on for him profite maker finance company no any support from their represantative no customer care services i recommanded to all pls dont take it loan from this type bank ### 1/5 — Document request process is very poor *2023-02-24, version 1.3.6* Customer service is bad ### 1/5 — Older version is better *2022-10-11, version 1.3.1* Introduced a feature to check the loan balance. That can be viewed only after two hours. Either it should be shown immediately or to be sent to loan holder mail or phone number. ### 1/5 — No response from bank *2022-10-01, version 1.3.1* Dear sir /Madam , Already i raise a request for insurance documents but request is closed reason with duplicate by bank.and I received a call from bank and said we will intimate you in 2days ..but till date I didn’t get any answer from your side..and i have small question ,my request was not resolved why your closed the request and wrote remark duplicate. ### 1/5 — Please do not take loan *2022-04-25, version 1.2.8* I request you guys whatever trouble u r in please do not take loan from these guys, they are huge rip off, highest interest rates in the market, worst customer care service from the loan staff, they will tell they will get back to you and they never will and for the waiting they charge u interest for that. Kindly do not take from these worst company. ### 1/5 — High interest rate *2022-03-08, version 1.2.7* High interest rate Have requested many time but no one is interested to listen on it ### 1/5 — Worst service *2021-04-17, version 1.2.0* Don’t take loan in Home First, they will keep on increasing the rate of interest and when you want to transfer the loan, they will not give the outstanding letter, they will take 5 working days to issue all letters, no where in the industry takes that much of time. ## Most critical reviews (10 lowest-rated) ### 1/5 — Irresponsible *2026-06-13, version 1.5.3* Irresponsible not currently response in costumer not be get any customer, Loan ### 1/5 — Loan tracking *2026-05-14, version 1.5.3* Very bad experience. Even after 2–3 months of payment, the outstanding amount is not updated properly. Part payment details are also not showing in the app. After payment, the message says receipt and outstanding amount can be checked immediately in the app, but every month the outstanding balance is not displayed correctly. Other features are okay, but loan tracking needs improvement. ### 1/5 — Worst service *2026-02-03, version 1.5.3* Don’t fraud company please don’t take loan with them ### 1/5 — Worst service with highest interest rates. *2026-01-20, version 1.5.3* Worst service with highest interest rates you will find here. They fool innocent poor families. ### 1/5 — Worst service and not real-time update of the loan account details *2025-12-31, version 1.5.3* Worst service and not real-time update of the loan account details. The remaining loan amount is not updated since last 3 Months. No option for foreclosure in the application. There is no help line number mention in the app or unable to find it in app. For statement we have to wait for 10-15 days. This is the worst experience as customer ### 1/5 — Not supportive *2025-11-22, version 1.5.3* I have completed 1 year of loan installment ,I am tryaing to send request for reduce rate of interest what they were already promised me but app showing error continuously ### 1/5 — No response in resolution to query *2025-09-15, version 1.5.2* Useless app and service, nobody picks up a call and if picks up no resolution at all,30 days and no resolution to emi reduction issue, made a part payment for emi reduction and in be request went for tenure reduction. Service are like hell ### 1/5 — Home first *2025-06-20, version 1.5.2* Customer support not working this App solve this problem…🙏 ### 1/5 — Rate of interest *2025-06-08, version 1.5.2* High rate of intereste like personal loan pls guys don’t take loan from this company and when ur planning to Bt they will increase ROi and u will get struggle to get any of service from them ### 1/5 — Loan *2025-03-17, version 1.5.2* Froud company ## Most praised reviews (4 highest-rated) ### 5/5 — It’s cool App *2021-04-06, version 1.2.0* Very nice and easy way to pay loved this❤️ ### 5/5 — Amazing Mobile Application *2019-08-01, version 1.0.6* One of the best application developed by Homefirst. Checking active loan status was never this easy. Also, I keep getting frequent updates which is the best part and they never stop innovating. ### 5/5 — Very Professionally Managed Org *2019-06-28, version 1.0.4* The experience has been really great right from Loan Sanction and services till now 👍🏻 ### 5/5 — Apps not working all time show reset apps. *2019-02-17, version 1.0.0* Apps not worked All time show reset settings --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-27.*