# HomePro Security > Comprehensive mobile control for smart home security and automation systems. (iPhone/iPad app by HomePro Inc..) - Source: https://appshunter.io/ios/app/homepro-security/id1502126172 (this page in markdown: same URL + `.md`) - Developer: [HomePro Inc.](https://appshunter.io/developer/896902039) - Category: Lifestyle - Price: Free - Rating: 2.85/5 from 178 App Store ratings · 91 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 349 MB - Languages: Arabic, Danish, Dutch, English, Finnish, French, German, Hebrew, Icelandic, Indonesian and 9 more - Released: 2020-04-21 - Data updated: 2026-08-17 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/homepro-security/id1502126172/reviews.md ## What is HomePro Security? The HomePro Mobile app puts your smarthome system in your pocket with easy access to your entire home from inside a single app. (Features vary based on your configuration, but any and all of the benefits below can be added to your system, contact your HomePro rep for details) With the HomePro app you can: -Remotely arm and disarm your security system -Answer your video doorbell from anywhere, and view recorded clips from your phone -Live stream indoor and outdoor cameras to your mobile device and speak to pets and children using Live Talk -Access and view disarm photos captured by your touchscreen panel camera so you’ll know when people get home -Peek in on your panel camera instantly or capture photos the next time the camera detects motion -Remotely access and control your smart lighting to save energy and give the appearance that you’re home even when you’re not -remotely unlock doors for a friend or neighbor stopping by while you’re not home, and remotely lock it again when they leave -Create new codes for anyone who should access your home so you never have to make copies of your keys, and remotely manage your codes so you can prevent unwanted access after code abuse. -Automatically adjust the thermostat when you leave home using geoservices, saving energy and making your arrival more comfortable by automatically resuming your schedule as you return -Get alerts when you leave a door, window, medicine cabinet, or garage door open, and remotely close garage doors so you don’t have to turn around and go back to close it manually. -Receive in app notifications or text messages when a smoke detector, flood detector, carbon monoxide detector, or security sensor is tripped -Create unlimited customizable smart scenes to easily control multiple actions with a single touch, like “Leaving” which locks your doors, turns off all your lights and appliances, adjusts the temperature, closes your garage and arms your security system, keeping your home secure and energy efficient while you are gone. -View a snapshot of your day with easy timelines that keep you aware of what’s happened in your home even though you missed it earlier -Trigger an emergency panic right from the app if suspicious characters attempt an attack ## Key features - Remote security system control - Video doorbell and camera access - Smart lighting and lock management - Thermostat control with geofencing - Customizable smart scenes - Real-time alerts and notifications ## What do users think of HomePro Security? Overall sentiment: negative **Pros** - 👍 Easy to navigate interface - 🏠 Centralized home automation control - 📱 Remote access to security system - 📹 Camera monitoring capability - 🔒 Comprehensive security features - ⚡ Quick arm/disarm functionality (when working) **Cons** - 🐛 Frequent app crashes and freezes - ⏱️ Slow command execution and delays - 🔌 Poor connectivity and sync issues - 😤 Non-responsive customer support - 💰 High costs and expensive service calls - 🔐 Login and authentication problems - 📹 Poor camera video quality and performance - 🚫 Unreliable arm/disarm functionality - 🗂️ Confusing and cluttered navigation - 📵 Inconsistent notification delivery - 🔄 Frequent system offline periods - ⚙️ Difficult to change settings and customize - 🔒 Long-term contracts with limited flexibility **Commonly reported bugs** - App fails to send commands to panel - Cannot arm/disarm system through app - App immediately disarms when attempting to arm - Login screen freezes and won't load - Password reset emails not received - Doorbell camera feed not showing in app - Slow video loading and playback - Sensors not syncing with alarm system - Door lock status not reflecting in app - Notifications arriving 5+ minutes late - App crashes when accessing video files - Rules/scheduling feature shows blank screen - Cannot bypass sensors through app - Inconsistent device connectivity - App logs out unexpectedly - Command verification errors - Delayed sensor status updates **Most requested features** - Bulk delete feature for videos - Dark mode for app interface - Ability to view all cameras simultaneously - Landscape mode for video viewing - Zoom functionality for images and videos - Video demo tutorials for setup - Instant camera feed notifications - Ability to reorganize device viewing order - Payment option within the app - Integration with third-party platforms - Smart home device compatibility (Samsung Family Hub, etc.) - Rules/scheduling feature that works reliably - Improved password reset functionality ## Recent user reviews (10 of 91) All indexed reviews: https://appshunter.io/ios/app/homepro-security/id1502126172/reviews.md ### 1/5 — Garbage *2026-08-01, version 5.11.2* Complicated too many settings this is not straightforward , it’s not like ring camera . behind technologically speaking. Very Poor customer service expensive installation. Left a bad taste. It came with our house when it was built so it was already installed ### 2/5 — App trouble *2026-04-21, version 5.11.2* App glitch and says front door is unlocked when it’s not and won’t allow me to lock the door from the app ### 1/5 — False Promises On Initial setup *2026-02-23, version 5.11.2* These devices will never worth for their charges, if you change local WiFi password it’s not easy to setup password again. They will charge around $200 to connect. ### 1/5 — App lags super bad *2026-02-01, version 5.11.2* The app fails to send commands to my panel. I’ve ruled out internet connection/speed. It’s failed to send commands over 20 times in a row. I literally have to set my alarm by the panel vs the app. Therefore the app is pretty useless! It no longer connects to any of my devices and support is no help! Is there any updates available perhaps to fix any bug issues within the app itself. ### 1/5 — Garbage *2026-01-27, version 5.11.2* Absolutely nothing works. Not the app, not the website. Do not sign up and get locked in to any sort of agreement with this company. ### 1/5 — Waste of money *2026-01-17, version 5.11.2* Been with them 4 years and just waiting til paid off and use a better provider. The app has become useless and it’s been weeks and I can’t even log in to my acct on the app. Able to log in via website with no issues but noting with app. Just constantly loads and cannot get signed in. ### 1/5 — Worst app *2025-10-16, version 5.11.2* No features that are useful at all ### 1/5 — Needs Update *2025-09-23, version 5.11.2* This app is not user friendly, it should be more easy to navigate to look for anything you need to change and/or view. ### 1/5 — TERRIBLE *2025-09-01, version 5.10.4* I can’t even arm my security system ### 1/5 — App usage *2025-08-31, version 5.10.4* It takes a long time to arm and disarm can you guys work on the app? I spent 20 minutes waiting to get my house armed before leaving and the same just to disarm! It’s annoying. ## Frequently asked questions about HomePro Security ### What can I do with the HomePro Mobile app? The HomePro Mobile app allows you to control your entire smart home system from your smartphone. You can remotely arm and disarm your security system, answer your video doorbell, view live camera feeds, control smart lighting and locks, adjust your thermostat, and create custom smart scenes. ### How does the app enhance home security? The app provides real-time notifications for security sensors, smoke detectors, and carbon monoxide detectors. You can also remotely arm/disarm your system, view camera footage, and even trigger an emergency panic button if needed. ### Is the HomePro app free to use? Based on the provided information, the HomePro Mobile app is free to download and use. Features may vary based on your specific smart home configuration, and you may need to contact your HomePro representative for details on adding certain capabilities. ### What smart devices can I control with this app? You can control a variety of smart devices including security systems, video doorbells, indoor and outdoor cameras, smart lighting, smart locks, and thermostats. The app also integrates with various sensors like smoke, flood, and carbon monoxide detectors. ### Can I manage access for others with this app? Yes, you can create and manage unique access codes for friends, family, or neighbors. This allows you to grant and revoke access remotely, ensuring only authorized individuals can enter your home without needing to share physical keys. ## Version history (last 5 releases) ### 5.11.2 — 2025-09-17 •Behind the scenes improvements to power future features ### 5.10.4 — 2025-08-06 •Behind the scenes improvements to power future features ### 5.9.3 — 2025-03-21 •Behind the scenes improvements to power future features ### 5.9.2 — 2025-03-18 •Behind the scenes improvements to power future features ### 5.4.0 — 2024-05-30 • Behind the scenes improvements to power future features. ## Apps similar to HomePro Security | App | Rating | Price | Category | | --- | --- | --- | --- | | [ClareVision](https://appshunter.io/ios/app/clarevision/id1558931507) | 2.2 (54) | Free | Lifestyle | | [Legacy View](https://appshunter.io/ios/app/legacy-view/id1156891572) | 4.7 (4,407) | Free | Lifestyle | | [JellyFish Designer Cloud](https://appshunter.io/ios/app/jellyfish-designer-cloud/id1612868160) | 4.6 (4,566) | Free | Lifestyle | | [Savant](https://appshunter.io/ios/app/savant/id1095325838) | 4.4 (7,630) | Free | Lifestyle | | [OHD Anywhere](https://appshunter.io/ios/app/ohd-anywhere/id1062400413) | 4.8 (12,517) | Free | Lifestyle | | [Aladdin Connect](https://appshunter.io/ios/app/aladdin-connect/id1024722275) | 4.8 (106,252) | Free | Lifestyle | ## Related topics [home pro](https://appshunter.io/ios/topics/home-pro) · [home pro security](https://appshunter.io/ios/topics/home-pro-security) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*