# HomeSafe View — user reviews > 581 indexed App Store user reviews of HomeSafe View by Swann Communications Pty Ltd, rated 2.60/5 from 1,063 ratings. - Source: https://appshunter.io/ios/app/homesafe-view/id1155986321/reviews - App overview in markdown: https://appshunter.io/ios/app/homesafe-view/id1155986321.md - Rating breakdown: 5★ 316 · 4★ 57 · 3★ 86 · 2★ 111 · 1★ 493 ## What do users think of HomeSafe View? Overall sentiment: negative **Pros** - 🚀 Fast live view - 👍 Easy setup - 🔒 Reliable security system - 💡 Helpful technical support **Cons** - 🐛 Frequent disconnections - 🐛 Laggy and slow app performance - 🐛 Playback issues and missing features - 👎 Unintuitive and outdated user interface **Commonly reported bugs** - App crashes and freezes - Notifications not working as expected - Inability to delete recorded videos - Compatibility issues with newer iOS versions **Most requested features** - Add landscape mode support - Improve video playback controls - Allow remote camera settings adjustments - Integrate with smart home platforms ## Newest reviews (17 of 581) ### 3/5 — Bfcaulfield *2026-07-31, version 2.0.1* My review relates to the pictures only which are quite good ,after reading the other persons bad review about this app I won't say any more because I don't know enough about it other than to say I can understand his point of view because I have a similar problem with a house alarm app ### 1/5 — Unable to see remotely *2026-06-19, version 2.0.1* Unable to see remotely ### 4/5 — Good app *2026-06-17, version 2.0.1* It works like it needs to, it shows the cameras in real time, although there is a bit of lag I don’t mind and the layout is not the best but it’s okay, so if you just want to see your camera this app works completely fine. ### 1/5 — Terrible *2026-06-11, version 2.0.1* Its very bad ### 1/5 — Won’t connect remotely *2026-06-05, version 2.0.1* App will not add my dvr. After scanning the QR code and entering my password, it brings me to a blank page. It used to work, but now when I open the app, my cameras are not there and it won’t re-add them. ### 1/5 — Not good *2026-05-27, version 2.0.1* Needs help hard to use ### 1/5 — Setting on iPhone *2026-05-25, version 2.0.1* Not easy ### 1/5 — Can no longer view Camera from app *2026-05-25, version 2.0.1* I can no longer view cancers from the mobile app. It’s working fine from the system onto the small screen but I can no longer view anything on my iPhone app . Terrible ! ### 1/5 — Doesn’t work *2026-05-23, version 2.0.1* Does not work ### 1/5 — Failed *2026-05-16, version 2.0.1* Failed to load onto phone. AGAIN!! ### 1/5 — Doesn’t work right *2026-05-09, version 2.0.1* The majority of the time it loads shows the video and than says it loses connection after a couple seconds make it better ### 1/5 — Booty cheekz *2026-04-27, version 2.0.1* App is cheeks. Not persistent. Swann is wiggity wiggity whack ### 1/5 — Really hard to get help *2026-04-19, version 2.0.1* One of my cameras has gone offline, but I don’t seem to be able to get the help I need ### 1/5 — Dosnt work *2026-04-12, version 2.0.1* Bin it ### 1/5 — Absolute garbage!!! *2026-04-03, version 2.0.1* By far the worst app I have ever used. Connection is so unstable it’s a joke. Constantly failing to connect to the NVR and when it does it often only last 1-2 seconds and the connection fails. This app is beyond useless. ### 1/5 — Waste of time & money *2026-03-30, version 2.0.1* Did work for a time now can’t access remotely have tried everything wished I hadn’t brought a Swann ### 2/5 — Works only when I am in the office *2026-03-27, version 2.0.1* Opened ports lowered resolution and still says offline when I try to view my cameras remotely. Might replace with a different set of cameras. ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor *2026-08-12, version 2.0.1* Unable to check cameras when out Don’t buy They don’t like the review unable to post yet ### 1/5 — Don’t waste your money *2026-08-07, version 2.0.1* This is the wort experience dealing with an app I have ever had. This camera should be straightforward but the app is ridiculous! ### 1/5 — Terrible *2026-08-05, version 2.0.1* This never used to be so bad now even the default view doesn't stay set ### 1/5 — House *2026-08-03, version 2.0.1* Good ### 1/5 — Drops out constantly *2026-07-26, version 2.0.1* This app suddenly drops out after 10am ones of opening or doesn’t load and states the camera are constantly offline ### 1/5 — Problems *2026-07-22, version 2.0.1* Just problem after problem ### 1/5 — No longer supported *2026-07-14, version 2.0.1* Seems this app is no longer supported or updated. I have not been (for over a year) able to get my device connected to my phone in the app. ### 1/5 — Swann HomeSafe *2026-07-14, version 2.0.1* Really bad quality app, always breaking down ### 1/5 — Not working now *2026-07-02, version 2.0.1* Worked fine yesterday but today it says offline or connect close and won’t come back up??!! Why? ### 1/5 — iw w *2026-06-21, version 2.0.1* o ## Most praised reviews (10 highest-rated) ### 5/5 — 1976 PEACEFUL BROOK *2026-06-29, version 2.0.1* 1976PEACEFUL BROOK ### 5/5 — Dyli *2026-05-05, version 2.0.1* Vuka ### 5/5 — Steve n *2026-03-31, version 2.0.1* Hiskaterz ### 5/5 — Home safe view *2025-11-12, version 2.0.1* exelente aplicacion solo que no cuenta con rayos x para cuando pasan las vecinas ...... : ) ### 5/5 — Nice *2025-10-12, version 2.0.1* I love it ### 5/5 — Excellent app , works perfectly *2025-08-20, version 2.0.1* This is an excellent app and does exactly what it’s meant to do . Well done ### 5/5 — Biela *2025-07-11, version 2.0.1* Biela ### 5/5 — Yoan *2025-07-04, version 2.0.1* Fleites ### 5/5 — Best purchase *2025-05-19, version 2.0.1* I purchased my cctv unit over 15 years ago and it still all working as it should , after trying cheaper brands that failed after a couple of years. I will stay with Swan well satisfied ### 5/5 — admin *2025-04-28, version 2.0.1* admin --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*