# HomeServe - Home Repair — Access to My Account > Mobile app for managing home repair plans, payments, and service scheduling. (iPhone/iPad app by HomeServeUSA CORP..) - Source: https://appshunter.io/ios/app/homeserve-home-repair/id1455853537 (this page in markdown: same URL + `.md`) - Developer: [HomeServeUSA CORP.](https://appshunter.io/developer/841040690) - Category: Lifestyle, Productivity - Price: Free - Rating: 2.46/5 from 153 App Store ratings · 76 written reviews indexed - Age rating: 4+ - Requires: iOS 26.0 · 104 MB - Languages: English - Released: 2019-04-03 - Data updated: 2026-07-21 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/homeserve-home-repair/id1455853537/reviews.md ## What is HomeServe? With the HomeServe App, you can easily manage your HomeServe account from your mobile device 24/7/365. Simply log in to My Account with your HomeServe ID and you’ll get quick access to: • View your existing HomeServe plans • Make payments • Update payment methods • Go paperless • Reset HomeServe ID password • Add/cancel coverage • Schedule service • View service history • Chat with a HomeServe representative Some features must be accessed through a link in the app to our website. ## Key features - Manage HomeServe plans - Make and update payments - Schedule service appointments - View service history - Chat with representatives - Go paperless ## What do users think of HomeServe? Overall sentiment: negative **Pros** - 📸 Barcode scanning for quick device recognition - 📚 Comprehensive manual and warranty information access - 🗂️ Centralized home inventory management - ⭐ Excellent customer service (for satisfied customers) - 💳 Convenient payment and plan management features - 🔧 Access to repair parts and maintenance information **Cons** - 🐢 Extremely slow app and website performance - 🔄 Constant redirects to website requiring re-login - 🐛 Frequent app crashes and freezing - ❌ Broken links and 404 errors - 🔐 Login and authentication issues - 😤 Poor customer service and runaround - 💰 Billing errors and refund delays - 🗑️ Removed core features without warning - 🎨 Confusing and disorganized interface - 📵 App won't open or load properly - 🚫 Inability to add new items to inventory - 📋 Plan information not syncing across devices - 🔒 Excessive security features blocking access **Commonly reported bugs** - App crashes on launch (iOS 13+) - Login page doesn't load or times out - Password reset functionality broken - Account lockout after failed login attempts - Oops/logout error messages - App freezes when selecting plans or processing payments - 404 errors on service request pages - Data loss after logout/login cycles - Sync issues with multiple properties - Chat unavailable on weekends - Double billing and refund processing failures - Account cancellation without notification - Missing plan information in app despite web account - Security question field displays without question text **Most requested features** - Merge multiple addresses under single account - Standalone app functionality without website redirects - DIY guidance and how-to videos integration - Ability to add new items to home inventory - Restore previous block/room-based interface - Native iPad app version - Service request scheduling directly in app - Plan document access within app - Automatic data population for common appliances - Typical maintenance parts listing (filters, spark plugs, etc.) - Dark mode option ## Recent user reviews (10 of 76) All indexed reviews: https://appshunter.io/ios/app/homeserve-home-repair/id1455853537/reviews.md ### 1/5 — No longer useful *2026-06-14, version 3.7.2* When I first got this app many years ago, it was great to add appliances and other items. Years later, updating appliances, and I can no longer add new items. So tell me, what’s the point of this app? I’ve replaced most things on my list and I’m about to move. So, nothing will be the same. The way it was, I would have paid for that. Once I move I’ll be deleting my account since I can’t add anything at the new place. ### 1/5 — App is a waste of phone storage *2026-05-24, version 3.6.8* This app is pointless. It never pulls up and then if by some miracle something does pop up, it’s just to say oh you have to do this online. This is ridiculous. It says in the App Store it was updated 3 weeks ago. Really? Because it’s still not working right. Apps like this should provide information not frustration. I do not recommend ### 1/5 — Never really worked *2026-05-03, version 3.6.8* Now it’s doing an infinite Face ID login loop! ### 1/5 — Why have an app that sends you to the web *2026-01-17, version 3.5.4* This app is a complete waste of resources. You log into to app to do anything, especially a service request and it opens the web browser. And you will need to log in again. Once on the web site you think you would be able to request service there but it directs you to call. When you call, the operator directs you to the app. ### 1/5 — It doesn’t work *2026-01-02, version 3.5.4* You cannot update your payment method on this thing then you call the customer service number and they don’t do it correctly. ### 1/5 — Slow and Clunky *2025-12-04, version 3.5.4* This app sucks. Complete waste of energy. ### 1/5 — The app does nothing *2025-09-03, version 3.5.4* For years, this app has had a request service button that leads you to a page displaying a 404 error. Why have an app at all? You can only make an appointment by calling them from their website, so why not list the number in the app or just abandon the useless app altogether? I expect to see a standard reply beneath my review apologizing for my experience but to anticipate improvements to be made but I also suspect that nothing will change with this trainwreck of an app. ### 1/5 — Super slo o ow w w *2025-08-06, version 3.5.4* This app as well as their website is super slow!! I don’t think is worthy, I definitely won’t recommend ### 1/5 — App freezes *2025-07-20, version 3.5.4* You cannot select plan(s) or pay on this app. It freezes up & doesnt process ### 1/5 — Do not trust this company *2025-07-03, version 3.5.4* Paid for a policy for a year only to be given the runaround when I finally tried to make an appointment. When the repair guy came in he said my dryer wasn’t covered. They never asked for a make or model number but collected my money for a year. You get passed around on the phone and good luck asking to talk to a supervisor. I was even hung up on and no one called back. Stay away from this company. ## Frequently asked questions about HomeServe ### What can I do with the HomeServe app? The HomeServe app allows you to manage your HomeServe plans, view plan details, make payments, update payment methods, and go paperless. You can also schedule service appointments, view your service history, and chat with a HomeServe representative directly through the app. ### Is the HomeServe app free to use? The app itself is free to download and use. However, it is an ad-supported application. Any services or plans managed through the app are subject to their respective HomeServe agreements and costs. ### How do I access my HomeServe account? You can access your HomeServe account by logging in with your HomeServe ID within the app. If you have forgotten your password, there is an option to reset your HomeServe ID password. ### Can I schedule repairs through the app? Yes, you can schedule service appointments directly through the HomeServe app. You can also view your past service history to keep track of any repairs or maintenance performed on your home. ### What if I need help with my account or service? The app provides a direct chat feature to connect you with a HomeServe representative. This allows for quick assistance with account inquiries, service scheduling, or any other issues you may have. ## Version history (last 5 releases) ### 3.7.2 — 2026-06-10 This release includes bug fixes and improvements Visit us at homeserve.com/app for more info. Have feedback or suggestions? Send us an email at support@homeserveapp.com. ### 3.6.9 — 2026-05-27 Default language - en-US This release includes bug fixes and improvements Visit us at homeserve.com/app for more info. Have feedback or suggestions? Send us an email at support@homeserveapp.com. ### 3.6.8 — 2026-04-27 This release includes bug fixes and improvements Visit us at homeserve.com/app for more info. Have feedback or suggestions? Send us an email at support@homeserveapp.com. ### 3.6.7 — 2026-04-21 This release includes bug fixes and improvements Visit us at homeserve.com/app for more info. Have feedback or suggestions? Send us an email at support@homeserveapp.com. ### 3.5.4 — 2025-01-17 This release includes bug fixes and improvements Visit us at homeserve.com/app for more info. Have feedback or suggestions? Send us an email at support@homeserveapp.com. ## Apps similar to HomeServe | App | Rating | Price | Category | | --- | --- | --- | --- | | [Homebody: Better Renting](https://appshunter.io/ios/app/homebody-better-renting/id6451412538) | 4.4 (633) | Free | Lifestyle | | [Lawn Love](https://appshunter.io/ios/app/lawn-love/id6444220363) | 4.7 (4,864) | Free | Lifestyle | | [My Jovie](https://appshunter.io/ios/app/my-jovie/id1670479675) | 2.9 (42) | Free | Lifestyle | | [Puls - Home Services](https://appshunter.io/ios/app/puls-home-services/id1530724750) | 4.0 (300) | Free | Lifestyle | | [Neighborly: Find Home Services](https://appshunter.io/ios/app/neighborly-find-home-services/id1504241093) | 4.8 (328) | Free | Lifestyle | | [Super (hellosuper.com)](https://appshunter.io/ios/app/super-hellosupercom/id1434843766) | 2.6 (54) | Free | Lifestyle | ## More apps by HomeServeUSA CORP. - [FieldPro Manager - HomeServe](https://appshunter.io/ios/app/fieldpro-manager-homeserve/id1358675576) - [HomeServe HomeyHub](https://appshunter.io/ios/app/homeserve-homeyhub/id6760287194) All apps by HomeServeUSA CORP.: https://appshunter.io/developer/841040690 ## Related topics [homeserve](https://appshunter.io/ios/topics/homeserve) · [homeserve usa](https://appshunter.io/ios/topics/homeserve-usa) · [homeserve id](https://appshunter.io/ios/topics/homeserve-id) · [onvis home](https://appshunter.io/ios/topics/onvis-home) · [klover home](https://appshunter.io/ios/topics/klover-home) · [tiimely home](https://appshunter.io/ios/topics/tiimely-home) · [homeserve homeyhub](https://appshunter.io/ios/topics/homeserve-homeyhub) · [provision home](https://appshunter.io/ios/topics/provision-home) · [home repair estimate](https://appshunter.io/ios/topics/home-repair-estimate) · [ovrc home](https://appshunter.io/ios/topics/ovrc-home) · [home repair helper](https://appshunter.io/ios/topics/home-repair-helper) · [time saver home](https://appshunter.io/ios/topics/time-saver-home) · [bryant home](https://appshunter.io/ios/topics/bryant-home) · [henri home](https://appshunter.io/ios/topics/henri-home) · [home services by nobroker](https://appshunter.io/ios/topics/home-services-by-nobroker) · [mydlink home](https://appshunter.io/ios/topics/mydlink-home) · [home repair services for homeowners](https://appshunter.io/ios/topics/home-repair-services-for-homeowners) · [uk home office](https://appshunter.io/ios/topics/uk-home-office) · [space home services](https://appshunter.io/ios/topics/space-home-services) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-21.*