# HomeSmart Agent — user reviews

> 11 indexed App Store user reviews of HomeSmart Agent by VirtuSmart, rated 3.10/5 from 28 ratings.

- Source: https://appshunter.io/ios/app/homesmart-agent/id1459286734/reviews
- App overview in markdown: https://appshunter.io/ios/app/homesmart-agent/id1459286734.md
- Rating breakdown: 5★ 10 · 4★ 2 · 3★ 3 · 2★ 6 · 1★ 7

## Most critical reviews (10 lowest-rated)

### 1/5 — So frustrating

*2020-02-26*

This is ridiculous. I can't even access the website anymore. The app doesn't have all the options that the website has. It's bad. And I just deleted the app and I still can't login through the web. STOP IT

### 1/5 — RealSmart agent App

*2019-05-23*

Try all day to login to the app and would not allow me to use my agent username and the same password that I have had since I have been with this company. I call the said I need change my password it works on my chrome why should have to change it?

### 2/5 — Subject: Login Issue with HomeSmart App

*2025-09-16*

Hello,

Each time I log into the HomeSmart app, I am prompted to enter my login information and password. After I enter my credentials, the app then asks me to download it again — even though the app is already installed on my phone. For some reason, the app does not save or remember my login information, and I am repeatedly asked to re-download it. Other than that, the app works great for me.

Could you please advise on how to resolve this?

Thank you,

### 2/5 — Not real smart

*2021-09-27*

It keeps crashing and signing me out every time I try to book a smart tour for my client.

### 2/5 — App doesn’t allow you to edit everything

*2019-12-19*

The app does not allow you to edit commissions or approve CDA’s. When I typed the site into my phone it only forwards me to the app. 

When I’m on the go and I cannot edit transaction details it’s rather frustrating.

### 2/5 — Create transactions or contacts?

*2019-11-06*

This app needs to give the ability to create a transaction and/or contacts to the transaction on the mobile device. It’s fine for looking up what has already been created and uploading docs. But you can’t initiate a transaction from here and that’s what I really need to do. We are required to create transactions within just a few days. Obviously Realtors are on the road a lot, so it would be convenient to be able to do this on an iPad at a coffee shop between appointments.

### 3/5 — Commission approval

*2019-12-10*

I cannot approve my commission on the app

### 3/5 — New transactions sales

*2019-12-04*

I would like to be able to enter new sales or or listing on the app.

### 4/5 — New Transactions

*2019-12-12*

We need to be able to create new transactions on the app. Having to wait until you’re on a computer is inefficient.

### 5/5 — Good Stuff

*2019-05-24*

This is so much better than trying to go online on my phone. Super smooth and easy to use.

## Most praised reviews (1 highest-rated)

### 5/5 — Love it! Works Great!

*2019-05-15*

I love it! Shows all my transactions and what is still outstanding. Accurate, simple overview and easy to use. Thumbs up and thank you!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*