# Hometown - Banking Solution — user reviews > 62 indexed App Store user reviews of Hometown by Hometown Fintech Limited, rated 4.23/5 from 667 ratings. - Source: https://appshunter.io/ios/app/hometown-banking-solution/id1525335534/reviews - App overview in markdown: https://appshunter.io/ios/app/hometown-banking-solution/id1525335534.md - Rating breakdown: 5★ 480 · 4★ 41 · 3★ 43 · 2★ 25 · 1★ 79 ## What do users think of Hometown? Overall sentiment: negative **Pros** - 💯 Reliable and fast transactions - 🤑 Offers small loans - 🏠 Hometown app with local focus **Cons** - 🤖 Unreliable customer service - 🔒 Strict verification requirements - 💰 Delayed or reversed transactions - 🔄 Inability to withdraw or transfer funds - 🚫 Accounts being blocked or deactivated **Commonly reported bugs** - Login and verification issues - Inconsistent app functionality - Delayed or failed transactions **Most requested features** - Improve loan application process - Enhance user-friendliness of the app - Provide better communication and transparency ## Newest reviews (10 of 62) ### 2/5 — Ole *2026-04-06, version 2.2.2* They are not real bank ### 4/5 — I can’t make transfer *2025-09-23* I can’t make transfer ### 4/5 — @D *2023-07-24, version 2.2.1* App is good and secure but getting loan is slow… ### 1/5 — Scam *2023-06-02, version 2.2.0* This is the worst app ever.don’t even try to put your money in it or else they will scam you and you will never see your deposit.I’m talking from experience .they don’t have any loan to give you and if you try to deposit money to the app they will deny that you never deposit any money to their app .beware of them because they just scammed me right now ### 1/5 — Rubbish app *2023-04-09, version 2.1.9* I can’t even create account it keep saying (your face cannot be detected) can you imagine outside in the afternoon,this is the worstest app i will ever use ### 1/5 — Withdrawal delayed *2023-02-24, version 2.1.8* I made a transaction in my hometown app to my Wema bank account and I’m yet to be credited Abeg what’s happening ### 1/5 — Scam *2023-02-07, version 2.1.8* I sent money to this account using different banks but it doesn’t reflect ### 1/5 — Return my money *2023-01-11, version 2.1.8* This app is a scam, I sent my money from the hometown wallet to my bank twice and I didn’t receive any of my money, I went to the my gtbank and I saw it wasn’t sent. This is getting to two days now Return my money our I’ll sue you platform believe me When you receive a letter from the court then you will be sorry Scammers ### 1/5 — Hometown app *2022-12-07, version 2.1.8* Not user friendly, very expensive ### 1/5 — Bad services *2022-11-05, version 2.1.6* The customer care services are very very poor,they don’t reply and i don’t have access to my money funny part is they don’t pick calls…plz i need my money from this nonsense app oo ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad bank *2026-01-27, version 2.2.2* Hometown app like reversing money.. you can’t even buy airtime with your money in the account it will be on hold or refunded lol I don’t have anybody to make use of this bank… I have my money in the accounts for 4 months i can’t send it out.. they want me to forget it…. Thief I can’t rate you… ### 1/5 — Scammer *2025-09-15, version 2.2.2* This bank is a scam for about 4months I can’t withdraw my funds in it and can’t even make transfer into my bank account talk less of buying cards or data or funding my bet account for real, it’s getting out of hands for real ### 1/5 — Take note *2025-08-26, version 2.2.2* Don’t use this app because it’s a scam. My money has been stuck on the app for over a month, and they keep giving me the same excuse about their system. They just scam people. ### 1/5 — Withdrawals *2025-07-16, version 2.2.2* Hello admins I don’t know what is wrong with this app I think this bank is folding up I can’t send out my money ### 1/5 — Scam bank *2025-05-28, version 2.2.2* This bank is a scam and stealing customers money, you can’t transfer money, no customers service and can’t even reach out to them either, please do not use this bank you will regret it, you will lose your money if you use this bank, this bank is a scam. ### 1/5 — Scam *2025-04-25, version 2.2.2* Return my money for goodness sake ### 1/5 — Bad *2024-11-27, version 2.2.2* Don’t use if you don’t want to be in debt Again Don’t use! Worse service ever ### 1/5 — Loan errors *2024-08-06, version 2.2.2* Can’t borrow loan yet 🤔 ### 1/5 — Scam alert *2023-11-04, version 2.2.2* They will take your money better beware ### 1/5 — Fraud *2023-09-12, version 2.2.1* This bank is one of the stupid bank have ever come across in my life….everything about them is fraud, they killed a friend of mine with there stupid fast and secure transfer…Payment that was meant to save someone’s life was hold for over 3 hours…💔💔💔 ## Most praised reviews (10 highest-rated) ### 5/5 — I can’t send money after I make transfer to the bank since last month I have trying it *2025-10-02* This is scammed account ### 5/5 — Good and reliable app *2024-04-26, version 2.2.2* 100/100 so far ### 5/5 — Fast payment means *2024-03-23, version 2.2.2* This App is all you need for your finances. ### 5/5 — Best wallet *2023-12-12, version 2.2.2* Reliable all amounts ### 5/5 — Best bank *2023-11-09, version 2.2.2* They’re good in making Business transactions very fast I think I like the app ### 5/5 — Testimony *2023-07-31, version 2.2.1* Now this app is what I call the best, keep it up you guys are doing well. ### 5/5 — Hometown app *2023-07-20, version 2.2.1* Hometown has been an amazing app for all type of transactions, transfers , airtime , bill payments & all sort. It’s very easy to use & it’s fast ### 5/5 — Showing valid identification *2023-07-11, version 2.2.1* Please stop the scam and return my money ### 5/5 — Thank you for creating this app *2023-03-29, version 2.1.8* I love this app it is fast and secure ### 5/5 — Great *2022-11-17, version 2.1.7* It a very good app and it easy to use but transfers are delayed and reversed back into acct and some doesn’t --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*