# Hometown Coffee & Juice App — user reviews

> 12 indexed App Store user reviews of Hometown Coffee & Juice App by Incentivio, Inc., rated 4.60/5 from 765 ratings.

- Source: https://appshunter.io/ios/app/hometown-coffee-and-juice-app/id6752234528/reviews
- App overview in markdown: https://appshunter.io/ios/app/hometown-coffee-and-juice-app/id6752234528.md
- Rating breakdown: 5★ 670 · 4★ 22 · 3★ 13 · 2★ 11 · 1★ 49

## Most critical reviews (10 lowest-rated)

### 1/5 — So frustrating I gave up

*2025-11-24*

A step backwards - this new app is going to hurt business if they don’t make it faster and easier to order

### 1/5 — New app = terrible

*2025-11-18*

Please switch back to the old app. The UI on this one is nonsensical and clunky. I wasted 30 min trying to place an order and it wouldn’t accept my credit cards and kept freezing where I would have to force close it. Everyone I know in town I also complaining about it.

### 1/5 — Please bring back Apple Pay

*2025-11-16*

This app used to have Apple Pay and has now removed it in favor of a clunky CC interface. I haven’t been able to successfully order in weeks.

### 1/5 — App

*2025-11-02*

New app stinks. No Apple Pay option for credit card and too many questions for initial setup and login.

### 1/5 — Customer

*2025-10-30*

Seems like you guys took a step back with this app last one way better

### 2/5 — App

*2026-04-30*

The app is clunky. Have to refresh and go through password nightmare. Third time it has happened

### 2/5 — New app

*2025-11-10*

Hate it. Always have to add complete info w each order. Annoying

### 2/5 — Worse than the last app

*2025-10-30*

No option to add hot sauce or sub apples for chips. payment method was cumbersome. Aesthetically pleasing but laggy

### 2/5 — Tons of issues

*2025-10-30*

Doesn’t take Apple credit card. Doesn’t do auto sign up from Apple or Gmail. Filling in credit card is a giant issue with checkout. Button to check out not obvious given color. When going to website app to order needs to be prominent. Should have a link to the app. A pop up showed up but just closed if ordering online just sent people to download app automatically. Or remove, hide old ordering online parts. Performance on app is slow and glitchy at times.

### 2/5 — Not an upgrade

*2025-10-28*

Well, the new app looks great. It’s functionally not as easy as the old one. Putting in the payment message it was a pain and there’s no Apple Pay option. Feels like you went backwards a little bit.

## Most praised reviews (2 highest-rated)

### 5/5 — The best!

*2026-05-31*

Hometown has something for everyone!  Always fresh and made to order! Can customize almost everything!  Love this place!!!

### 5/5 — Love this place!

*2025-12-03*

The free pretzel was such a nice surprise! Thank you!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*