# Hometown Coffee & Juice — user reviews > 51 indexed App Store user reviews of Hometown Coffee & Juice by Craver Solutions Inc., rated 4.80/5 from 1,605 ratings. - Source: https://appshunter.io/ios/app/hometown-coffee-and-juice/id1640148763/reviews - App overview in markdown: https://appshunter.io/ios/app/hometown-coffee-and-juice/id1640148763.md - Rating breakdown: 5★ 1,484 · 4★ 55 · 3★ 26 · 2★ 18 · 1★ 22 ## What do users think of Hometown Coffee & Juice? Overall sentiment: positive **Pros** - 👍 User-friendly app - 🚀 Quick and easy ordering - 💯 Excellent food and service - 🌟 Great local business - ☕ Delicious coffee and drinks **Cons** - 🕰️ Time slot availability issues - 🔍 Too many steps to place order - 🔑 Password reset problems - 🔌 Payment issues with Apple Pay **Commonly reported bugs** - In-store transactions not tied to account - App logging users out frequently **Most requested features** - Default order and location settings - Add instructions for each item - Improve account transfer from old app ## Newest reviews (14 of 51) ### 4/5 — Easy to use *2025-10-18, version 7.208.0001* Very intuitive ### 4/5 — Time *2024-09-07* You get to the very end sometimes and the time you want for pickup isn’t available anymore. Ugh. So you have to go back. That’s annoying but overall app is good! ### 4/5 — Good but received multiple error messages *2024-07-16* Also was annoying to type in my credit card 2 times ### 5/5 — RW *2024-05-13, version 7.014.0001* Love this place! ### 5/5 — Your Order App is the BEST! *2024-05-11* I really appreciate how super organized and easy it is to order online with the Hometown app. The pick up so easy too with names clearly on bags. Bravo HOMETOWN!👏❤️👏❤️👏❤️👏 ### 5/5 — Great Menu…Great Quality *2024-05-05, version 7.014.0001* I love the food at Hometown! The menu is great and the food is delicious! Their salads are wonderful and the bowls and toasts are great! ### 5/5 — Super simple app! *2024-04-28, version 7.014.0001* Makes it easy to order! ### 5/5 — New Features! *2024-02-29* This app has really improved, so much easier to use! ### 5/5 — Years of Greatness *2024-02-25, version 7.002.301* A very pleasant “Hometown” shop with healthy choices or just a good treat. Service is the best around. ### 3/5 — App is fine but I password problems abound *2024-02-15* The app is actually great from a menu standpoint but I seem to have to reset my password every single time I try to use the app. Super frustrating and time consuming when you just want to quickly order a coffee. ### 5/5 — Love the latte *2024-02-13* This place has great latte and amazing service. I’ve also had their juices and their toasts which are fantastic. I mainly wanted to emphasize the latte because there’s very few places with great coffee. ### 5/5 — Delicious quick breakfast *2024-01-21* I have visited the Glencoe and Winnetka locations and am always pleased with the food, beverages, and service! It’s one of my favorite places. ### 5/5 — Very Easy!! *2023-11-07, version 7.002.301* Great food! ### 4/5 — Clicks *2023-09-11, version 6.015.201* Maybe shorten the clicks to check out? ## Most critical reviews (10 lowest-rated) ### 1/5 — March Update *2025-03-14, version 7.200.0001* New update will not permit orders at 7a. The earliest is 7:15a ### 1/5 — Reese Marcusson *2024-02-21, version 7.002.301* I was told at least 5x I had an insufficient balance on my cc. I feel like I will be charged multiple times. Not a great first time using the app experience. ### 1/5 — Terrible payment set up *2023-08-12, version 6.008.0001* App freezes when trying Apple Pay. App froze when asked to give a review. ### 1/5 — Instructions *2023-05-20, version 6.000.0001* Not able to give instructions where prompted for each item. A bit of a glitch. ### 1/5 — Horrible app *2023-04-22, version 6.000.0001* This NEVER works. I have to change my password every single time. And even that is not straightforward. Great place but the app (both the old and new one) is awful. ### 1/5 — Old App Was Better *2023-04-15, version 6.000.0001* What used to take 3 clicks now takes 9. Finding items takes longer. My old account didn't transfer over. Not pleased. ### 1/5 — New app is worse, not better *2023-04-06* What a bummer. What was historically the absolute easiest part of my day (quickly ordering curbside pick up from HT Glencoe through the app) is now a total mess. My points do not appear to have transferred. It’s not clear where I can even ask for curbside. Is my car info saved? I had to enter all of my information anew according to the manager, “but everything will transfer because it’s connected to your phone number.” It did not. The soup descriptions don’t even match the name of the soup, so I have no idea what I would end up with. Ugh. NOT an improvement. ### 2/5 — Great store clunky app *2025-06-30, version 7.208.0001* Coupons and gift cards don’t work on it ### 2/5 — Coffee is meh *2024-10-07, version 7.102.0001* Coffee is alright, you can’t modify anything. the app doesn’t let you add things it create your own drink so that’s a bummer. Food is amazing!! ### 2/5 — Too many screens to order *2024-01-03* There are far too many screens to place 1 order. Please please please make some default or favorites so people don’t have to select ten things before placing an order. I should have a default location, default order, and default tip just to name a few. Ideally I just hit 1 button “place favorite order” and it’s all done for me! I have to hit at least 10 buttons to order the exact same thing everyday. So frustrating. ## Most praised reviews (10 highest-rated) ### 5/5 — Hometown is 100% *2025-10-12* I could go to hometown every day, multiple times a day! The food and drinks always hit the spot. The service is spectacular. The vibe is always a buzzin. Hometown is a 10/10! ### 5/5 — Take all my money *2025-08-23* Fell in love with HT Glencoe during COVID so imagine my excitement when hearing a second location was coming to Lake Forest! Quality everything all around but the Ginger and Immunity shots and Mexican Toast are my favorite. ### 5/5 — The Best *2025-08-17, version 7.208.0001* Consistency is always there. Go to place! ### 5/5 — Favorite in Winnetka *2025-05-27, version 7.202.0001* My favorite spot for clean & tasty lunches. Customer service is great at resolving any issues, but these are rare. ### 5/5 — Great App, Even Better Reataurant *2025-01-25, version 7.114.0001* Perfect user experience for my favorite restaurant ### 5/5 — A gem! *2024-07-13* Hometown has become the anchor destination of downtown Glencoe- and for good reason! Delicious coffee, excellent food and the friendliest service one could ask for. Well done. ### 5/5 — Best app *2024-07-02, version 7.018.0001* This is a great app because you can get your Oder asap or not asap.They are also so nice and I love the app. That’s why I rate it a 5 stars ⭐️⭐️⭐️⭐️⭐️ ### 5/5 — Delicious and Nutritious *2024-06-02, version 7.014.0001* To quote the late great Tina Turner, “Simply the Best” ### 5/5 — Favorite Place *2024-05-26, version 7.014.0001* Love Hometown and love their very responsive app. So happy they opened in LF after enjoying them in Glencoe. The Coffee is great and their breakfast sandwiches are awesome ### 5/5 — Quality and amazing food options! *2024-05-22, version 7.014.0001* love how the options are laid out.easy ordering! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*