# Hometown Rewards — user reviews

> 38 indexed App Store user reviews of Hometown Rewards by Irving Oil Limited, rated 3.90/5 from 157 ratings.

- Source: https://appshunter.io/ios/app/hometown-rewards/id6445900688/reviews
- App overview in markdown: https://appshunter.io/ios/app/hometown-rewards/id6445900688.md

## Newest reviews (17 of 38)

### 2/5 — The app has a great concept but is behind in time

*2024-11-26, version 12.3.1*

There is no actual localized rewards here. Beyond air miles we would much rather Irving points and promotions and offers. Other than having promotions on here for signing up and using the app there is really no point in using the app. It is just a waste of space on your phone

### 1/5 — App no longer working

*2024-07-18, version 12.0*

App was functioning find until about 3 weeks ago. I was logged out and when I hit log in nothing happens. I can’t log in with existing profile. I can’t create new profile as says it states my data is not valid. Online sign in auto redirects to App. I can no longer access any if my data, including my rewards!  What do you suggest?

### 4/5 — Happy for any savings, but a helpful addition…

*2024-07-02, version 12.0*

With all of humanity being gouged at the pumps, any small savings is good. The app would be even more helpful if our air miles card could be represented in the app via a barcode for scanning at the register, and even better - a way to scan at the pumps

### 1/5 — Air miles

*2024-06-16, version 12.0*

Won’t recognize my air miles collector card!

### 1/5 — Won’t accept my air miles number

*2024-06-04, version 12.0*

App says it’s not a valid number.  Deleting it.

### 2/5 — Rewards

*2024-02-01, version 11.1.1*

Did not recieve the 10 dollar towards next fill

### 1/5 — Never worked

*2024-01-27, version 11.1.1*

Downloaded it because I'm at Irving every week to fill up my truck. Never received the confirmation email so I can't use it. Tried multiple times to get a reset password email or anything but nothing showed up. Checked my spam folder every time too. Absolutely useless.

### 1/5 — Absolutely horrible app

*2023-11-05, version 11.1.1*

Rewards are not very good. Once you have a reward you have to activate it and a 5 minute countdown starts. If you’re not at the cash in time, you lose the reward.  Can’t get your reward automatically at the pump.  Typical lousy Irving program.

### 2/5 — Doesn't Work

*2023-09-21, version 11.1.1*

I like the hometown rewards but I have to use the website, the APP never works for me.

### 3/5 — Beware!

*2023-09-11, version 11.1.1*

I downloaded this app as I usually always go to my local Irving. As I have a truck and a large commute to work I filled up often. When I checked my reward the only one received was at another Irving. Contacted customer support who looked into this and emailed me back advising this Irving gas station does not participate in program.

### 1/5 — Stupid

*2023-09-08, version 11.1.1*

Not everyone has a cell phone, a home town card would have been easier than than a scan with password, while other customers are waiting.  I’ll be gassing up at the Shell.

### 3/5 — Password

*2023-08-28, version 11.1.1*

I have downloaded the app and register with my air miles.  There is no where that I can see to create a password.  Can someone please help.  Thanking in advance

### 1/5 — Doesn’t work

*2023-08-25, version 11.1.1*

I put in wrong email typed gnail and no place to correct so no good to me

### 1/5 — Will not work for me.

*2023-07-21, version 11.1.1*

Tried everything and I couldn't get it to work.

### 1/5 — Username and password

*2023-07-21, version 11.1.1*

I received an email from this app to link my airmiles card. When I try to log in with my email and password it says it doesn’t exist. This is after they also sent me a $10 off gas offer for signing up.  If I say I don’t remember my password they say they have sent me a link by email. I have done this at least 6 times and have not received the link via the same email they sent me the original email. Why not just sms a passcode to access my app.  Not worth the effort son8 will stay with Journie. Thanks for nothing.

### 4/5 — Easy to use

*2023-07-09, version 11.1.1*

The app is easy to use. The developer even fixed a problem I had with the original version. Thanks

### 1/5 — Shared Air Miles Cards/Numbers

*2023-07-02, version 11.1.1*

Why doesn’t Irving like families? Why do they discriminate against a spouse from entering the same program? It’s surprising. If you and your partner have a shared AirMiles number, then one of you can not use this app. The developers and project/program managers have excluded couples from using this app.

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn’t open when at an Irving

*2026-08-23, version 260.011.1*

The little wheel just spins and it never opens. Useless. I deleted the app.

### 1/5 — Not worth the zeros and ones used to create

*2026-02-09, version 256.000.3*

This app serves no purpose whatsoever. Second worst rewards app after the one for Winners.

### 1/5 — Ed

*2025-12-30, version 256.000.3*

Was suppose to get 200 pts for download app but I don’t see the points.

### 1/5 — App is buggy

*2025-12-10, version 256.000.3*

Cannot log in, cannot use app. This is a waste of time.

### 1/5 — App sucks

*2025-11-12, version 256.000.3*

The app isn’t working for me I’ve had reset my account twice and everytime I get locked out

### 1/5 — App doesn’t work

*2025-11-04, version 256.000.3*

I linked my air miles account so long ago and I don’t get any benefits from it. Like 2x the airmiles. Waste of space.

### 1/5 — Not worth the effort

*2025-04-12, version 12.3.1*

Don’t bother with Irving as usual they don’t like to pay I was told it takes up to 120 days to get your air miles and they cap there amount so the 10x amount is a joke other retailers there is no limit like shell  there is no real rewards here and the app seems like it was developed by a person with no it training it’s really bad must be the same people that made the one for Kent’s

### 1/5 — Junk

*2025-03-27, version 12.3.1*

App doesn’t work. Just a weird little make-work project by the New Brunswick oligarchy

### 1/5 — No luck with app any longer

*2024-12-01, version 12.3.1*

I’ve been using this apps for over a year and all of a sudden it won’t load. It blames my wifi and data being low speed.

### 1/5 — Free Fuel Draws was a Lie

*2024-09-16, version 12.3.1*

All the winners are always locals, this year and last year. You didn’t welcome immigrants to participate in the game, did you?

## Most praised reviews (10 highest-rated)

### 5/5 — Collect rewards

*2026-08-19, version 260.011.1*

Have been collecting for years , and has benefited me in travelling for free , will keep on collecting and u should as well

### 5/5 — Saved $10 on gas

*2023-07-16, version 11.1.1*

If you get gas at Irving Oil this app is a must! So easy to use.

### 5/5 — Easy to use!

*2023-06-27, version 11.1.1*

I love this app! It offers great promotions and right at my finger tips. Thanks Irving Oil and Airmiles!

### 5/5 — More ways to save!

*2023-06-27, version 11.1.1*

The app is easy to use + the rewards are great. Thanks Irving!

### 5/5 — I just redeemed my $10 dollar reward!

*2023-06-27, version 11.1.1*

The app worked well and the store was knowledgeable about the program.

### 5/5 — So easy and quick to use

*2023-06-27, version 11.1.1*

App works great and I loved saving $10!

### 5/5 — A great reward program!!

*2023-06-27, version 11.1.1*

I like how easy it is to find my rewards.

### 5/5 — Love the savings!

*2023-06-27, version 11.1.1*

Such a great app. Can’t wait for free cake!

### 5/5 — Saving is easy!

*2023-06-27, version 11.1.1*

Great value. Easy to use. Makes filling up better.

### 5/5 — Great savings!

*2023-06-21, version 11.1.1*

Awesome app and a great way to save on fuel!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-26.*
