# HomeTrak Mobile > Cloud-based mobile solution for managing client and caregiver data and schedules. (iPhone/iPad app by HomeTrak, Inc..) - Source: https://appshunter.io/ios/app/hometrak-mobile/id700702985 (this page in markdown: same URL + `.md`) - Developer: [HomeTrak, Inc.](https://appshunter.io/developer/422355319) - Category: Business - Price: Free - Rating: 1.70/5 from 13 App Store ratings · 9 written reviews indexed - Age rating: 12+ - Requires: iOS 7.1 · 117 MB - Languages: American English - Released: 2013-09-14 - Data updated: 2026-06-06 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/hometrak-mobile/id700702985/reviews.md ## What is HomeTrak Mobile? Take advantage of HomeTrak's cloud-hosted solution to access your data in real time. This app allows office staff to add, edit, and view Client and Caregiver information. Edit appointments, schedules and documented events, and easily find replacement caregivers while away from the office or in the field using Caregiver Suggestion. Capture signatures electronically, and use GPS Timekeeping for Caregivers. You must be using the HomeTrak Companion hosted solution to use this application. ## Key features - Real-time data access - Client and caregiver management - Appointment and schedule editing - Caregiver suggestion tool - Electronic signature capture - GPS timekeeping ## Recent user reviews (9 of 9) All indexed reviews: https://appshunter.io/ios/app/hometrak-mobile/id700702985/reviews.md ### 1/5 — A mess *2021-08-11, version 2.2.3* Negative 1 is my rate. It don’t work it won’t let me create a password nor move forward. ### 2/5 — Desperately needs an update!!! *2020-02-25, version 2.2.3* App has gotten buggy and doesn’t work well anymore. Can do basic functions but takes a long time ### 2/5 — Eh *2018-04-19, version 2.2.3* I use this for work and the desktop version is great. The mobile app is very hard to navigate. It is very difficult to look at the schedules. ### 1/5 — Needs more *2017-08-01, version 2.2.3* I use this app for my job. I like it for some things, but it needs a lot more. It lacks a lot. ### 1/5 — Login problems *2015-03-30, version 1.1* I'm still not able to login, it's not my company either because I had them reset it. I also uninstalled and reinstalled this app. Still can't log in. Get it together please :) ### 1/5 — Can't log in *2015-02-23, version 1.1* Seems pretty obvious that we should be able to log in, and that something so important to use the app should have been fixed by now. ### 3/5 — Can't download on iPad *2015-01-22, version 1.1* Was using this app primarily on my iPad. Was working well. Was told I had to delete it and download again for some log in issues? Now cannot find the app for iPad anymore- seems it is not available. Need to have this platform available on iPad again. Ty. ### 1/5 — Doesn't work! *2015-01-11, version 1.1* We can't login after the last update either! What a disaster! ### 1/5 — Software's bad. App is worse *2015-01-09, version 1.1* Latest update won't let me log in. Just a bad platform. So far behind what other private duty softwares can offer. ## Frequently asked questions about HomeTrak Mobile ### What is HomeTrak Mobile used for? HomeTrak Mobile allows office staff to manage client and caregiver information, edit appointments and schedules, and capture electronic signatures. It also includes GPS timekeeping for caregivers and a caregiver suggestion tool. ### What are the system requirements for HomeTrak Mobile? You must be using the HomeTrak Companion hosted solution to use this application. It is available on iPhone and iPod devices. ### How often is HomeTrak Mobile updated? The latest version, 2.2.3, was released on June 6, 2017. The app was originally released on September 14, 2013. ### What is the age rating for HomeTrak Mobile? HomeTrak Mobile has an age rating of 12+, making it suitable for a wide range of users. ### Does HomeTrak Mobile have ads? No, HomeTrak Mobile does not contain advertisements. It is a free application without any ad interruptions. ### What is the user rating for HomeTrak Mobile? HomeTrak Mobile has a rating of 1.7 stars from 13 ratings, indicating a mixed user reception. ### Can I use HomeTrak Mobile offline? The description emphasizes real-time data access and cloud-hosted solutions, suggesting that an internet connection is likely required for full functionality. ### What kind of business operations does HomeTrak Mobile support? HomeTrak Mobile is designed for businesses that manage clients and caregivers, supporting functions like scheduling, client information management, and timekeeping for field staff. ## Version history (last 5 releases) ### 2.2.3 — 2017-06-06 This app has been updated by Apple to display the Apple Watch app icon. - Bug fix for Schedule Details button not working. ### 2.2.1 — 2017-05-09 Security -Security Levels from Companion are now applied in the app to hide information that the user does not have access to. -People search is also security aware, and will also properly apply “Limit to Managed” by security options. -Added TouchID support for Identity logins. If Touch ID is enabled on your device, you will be asked if you would like to use Touch ID instead of typing your password for subsequent logins. -Fixed a bug with not being able to access your Account Settings in specific environments. Scheduling -Improvements to Caregiver Suggestion to clearly show Available vs. Unavailable caregivers. -Office Staff weren’t able to clock in to their schedules when they were in the system as both an Office Staff and Caregiver. -New button on Caregiver schedule view to show clock-in information for troubleshooting (time and distance from schedule, timecard status). -Can now also choose Office Staff as well as Caregivers for schedules. -When choosing the authorization for a schedule, authorizations for all offices would be shown (where the Client existed in more than one office in the same database). Other -Added (read-only) demographic information to profile to show Birthdate, SSN, Health Number. Listens to “Show Birthdate/SSN” options on user security. ### 2.1.7 — 2016-06-29 Bug Fixes - App would not prompt to enable Location Permissions for Office Staff users. - Changed button for editing Care Notes. - Minor UI tweaks. - Fixed bug where where creating/editing a Required Date would set the date to the current date and time, regardless of the chosen date on the screen. ### 2.1.6 — 2016-04-25 Important Bug Fixes - Fixed crash in Profile screen. - Fixed crash on login. - Tweaks to refreshing of modified/deleted events in the Profile screen. - Minor bug fixes from version 2.1.5. New Features & Enhancements - New icon theme. - Support for HomeTrak Identity. - Added ability to view Care Plan as a PDF (available in HTCompanion v5.7+) - Caregiver instructions now visible on Schedules. - Auto-logout after 10 minutes of inactivity. - Can delete Medications and Duties to Perform from a Client’s Care Plan by swiping left on an item. - Additional information/note field on Documented Event screen is now larger and multi-line for better viewing and entry Bug Fixes - When opening schedules on My Calendar or Profile, where the logged in person is the “caregiver” on schedule but logged in as Office Staff, the schedule is now shown in the caregiver version of the screen, allowing clock in, task entry and client signatures. - Upcoming Events list now properly refreshes after deleting an event. - Switching between calendar views now properly remembers the selected date instead of resetting to today. - Security session information wasn't properly capturing device information. ### 2.1.5 — 2016-04-18 Important Bug Fixes - Fixed crash in Profile screen. - Fixed crash on login. - Tweaks to refreshing of modified/deleted events in the Profile screen. New Features & Enhancements - New icon theme. - Support for HomeTrak Identity. - Added ability to view Care Plan as a PDF. - Caregiver instructions now visible on Schedules. - Auto-logout after 10 minutes of inactivity. - Can delete Medications and Duties to Perform from a Client’s Care Plan by swiping left on an item. - Additional information/note field on Documented Event screen is now larger and multi-line for better viewing and entry Bug Fixes - When opening schedules on My Calendar or Profile, where the logged in person is the “caregiver” on schedule but logged in as Office Staff, the schedule is now shown in the caregiver version of the screen, allowing clock in, task entry and client signatures. - Upcoming Events list now properly refreshes after deleting an event. - Switching between calendar views now properly remembers the selected date instead of resetting to today. - Security session information wasn't properly capturing device information. ## Apps similar to HomeTrak Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [IBM MaaS360 Browser](https://appshunter.io/ios/app/ibm-maas360-browser/id591773034) | 2.4 (47) | Free | Business | | [eRSP Mobile Connect](https://appshunter.io/ios/app/ersp-mobile-connect/id1203352192) | 2.8 (183) | Free | Business | | [BAYADA Secure Chat](https://appshunter.io/ios/app/bayada-secure-chat/id1537797760) | 3.0 (55) | Free | Business | | [Blue Ridge Mobile App](https://appshunter.io/ios/app/blue-ridge-mobile-app/id1139599643) | 3.6 (13) | Free | Business | | [AssuriCare Caregiver](https://appshunter.io/ios/app/assuricare-caregiver/id1481355056) | 2.1 (49) | Free | Business | | [Trailblazing Traditions](https://appshunter.io/ios/app/trailblazing-traditions/id1097582896) | 3.7 (6) | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-06.*