# HOMEVIZ — user reviews > 26 indexed App Store user reviews of HOMEVIZ by Proexpress Distributor LLC, rated 1.70/5 from 31 ratings. - Source: https://appshunter.io/ios/app/homeviz/id1532166397/reviews - App overview in markdown: https://appshunter.io/ios/app/homeviz/id1532166397.md - Rating breakdown: 5★ 4 · 4★ 1 · 3★ 0 · 2★ 3 · 1★ 23 ## Newest reviews (8 of 26) ### 1/5 — App keeps crashing after phone upgrade *2022-06-24, version 1.0.6* Customer service won’t reply to my emails requesting help ### 1/5 — Die App eine Katastrophe *2022-06-01* Kein Login mehr möglich! Unübersichtlich aufgebaut hängt total.. überlege Kameras zu wechseln… ### 1/5 — No longer functional *2022-03-10, version 1.0.6* As others review this app will not function with current IOS making it worthless ### 1/5 — App update *2022-01-31, version 1.0.6* They need to update the app so I can see my cameras on my iPhone. ### 1/5 — Update? *2021-12-30, version 1.0.6* When are you going to update this app? I am unable to use this app due to the most recent iOS update, which means I can’t remote view my security cameras. I wish I would have known this before purchasing and installing! ### 1/5 — No iOS 15 support *2021-11-18, version 1.0.6* Emailed several times to support and never heard anything back. App does not work with iOS 15 and effectively makes my NVR useless. ### 1/5 — Pusht leider beim Alarm nicht mehr *2021-11-04* War mit der App total zufrieden,aber leider bekommt man jetzt schon seit 2 Wochen keine Pushnachricht mehr aufs Handy,sobald die Kamera eine Person erkennt. Alles ausprobiert und bei 2 meiner Freunde das gleiche Problem. Wenn man im Googleplaystore die neuesten Bewertungen liest,ist da das gleiche Problem. Also ein klares Softwareproblem seitens der App. Die Kamera erkennt alles,aber die App schickt keine Meldung raus. So leider total unbrauchbar und bitte schnell um ein Update! ### 1/5 — The app write up says that no personal info … *2021-08-15, version 1.0.6* …..is collected. Yet upon opening the app the first screen that you are presented with tells you about all the personal information they collect ( including email addresses , name , or other forms of ID that are presented ) to enhance the experience. I’m not going past this screen and deleting the app. I hope the camera I’ve purchased will work on a less intrusive app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Do not use to connect robot vacuum *2026-06-05, version 1.0.6* No options for devices like a robot vacuum I can’t connect the G1 ### 1/5 — Works when it wants to *2025-01-02, version 1.0.6* Had this for years and now all of a sudden it kicks me out tells me my information is wrong. No matter how many times I change everything! Probably time to call it and get something new. ### 1/5 — HOMEVIZ *2024-03-04, version 1.0.6* I’ve had this for a few years can never erase content ### 1/5 — Funcionamiento en androide *2024-02-26, version 1.0.6* La app no se me descarga para androide ### 1/5 — Update *2023-12-08, version 1.0.6* So we buy the security system and now the app don’t work you now your going to leave us behind that’s great thanks the app needs to be updated hello ! ### 1/5 — Needs an update *2023-09-17, version 1.0.6* Does not work half of the time. This app is almost worthless. Update this app. ### 1/5 — Used to be good *2023-07-22* Used to be good but now suddenly don’t get notifications, randomly doesn’t record days, don’t get alert messages with photos anymore. Feels pointless to even have it ### 1/5 — Needs bug fixes!!! *2023-04-17, version 1.0.6* Keeps crashing. Buffering for extended periods when it does work OR says cameras are not connected when they are. Very unpredictable and almost useless. ### 1/5 — No safe way to contact company about problem *2023-04-14, version 1.0.6* Have 2 locations of cameras which have worked fine the last 4 years…until now…now we can not connect on multiple apple devices and when you try to send a message to the company a pop up warning states my log in info will be sent with the message???wth???? Why??? Time to find a better company and one that is in the US!!!! ### 1/5 — Not consistent… *2023-04-12, version 1.0.6* Sad the app doesn’t work a majority of the time. It’s hit and miss although more a miss. Spend a lot of time buffering or just not load images, needs to be reworked or given a major upgrade! ## Most praised reviews (8 highest-rated) ### 5/5 — HOMEVIZ … *2024-01-02* Bekomme ebenfalls seit ca. 2 Monaten keine pushmails mehr auf das Handy. Kann wer weiterhelfen? ### 5/5 — HOMEVIZ *2021-08-19, version 1.0.6* Love this camera no monthly fee to pay I get alerted when someone comes onto my property what more could you want oh wait it also records any event. The picture is HD it’s great. ### 5/5 — Super App *2021-04-02* Ich nutze sie mit der Home wiz 10 Kamera die Software ist echt top einziges Manko ist gerade auf einem iPhone oder so dass der Text in den Buttons oft zu lang ist und nicht gelesen werden kann das sollte noch einmal nachgearbeitet werden. Ansonsten eine komplette Videoüberwachungs Station. ### 4/5 — Wonderful app but… *2025-03-15, version 1.0.6* I feel like it could use a major update to the software development bug fixes and improvements for in app use still can’t get sound to perpetuate from the app or the software from my tv. Would like some input on what I can do or where to go from here. I really enjoy the app not going anywhere I would like it to work better! ### 4/5 — HOMEVIZ cam *2023-06-24, version 1.0.6* I’ve had no problem but wish they would update it more. I know it’s a few years old but do some updates. ### 2/5 — Push notification *2025-01-20, version 1.0.6* Had the app for a few years, no new updates for 3 years now. Now can no longer receive push notifications on my phone! App needs work!! ### 2/5 — Forgotten password *2023-06-22, version 1.0.6* There is no easy way to retrieve your password. When I needed to access the questions you need to help you retrieve your password, they are only halfway on the screen. You can’t read the entire question to give an answer! “What are the last five digits of your c…” “When is you birthday(for exa…)” How am I supposed to answer these questions? No it doesn’t change when I rotate my screen. Frustrating!!!! ### 2/5 — Need to update the firmware . *2021-08-13, version 1.0.6* Not being able to access this via a browser or pc is a Huge setback . Mainly because the app is extremely limited in comparison to the base unit . --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*