# HomeWAV

> Connect with inmates via calls, video, messaging, and visits. (iPhone/iPad app by HomeWAV, LLC..)

- Source: https://appshunter.io/ios/app/homewav/id594277905 (this page in markdown: same URL + `.md`)
- Developer: [HomeWAV, LLC.](https://appshunter.io/developer/594277908)
- Category: Social Networking, Photo & Video
- Price: Free
- Rating: 3.85/5 from 11,089 App Store ratings · 224 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 94 MB
- Languages: English
- Released: 2013-04-16
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/homewav/id594277905/reviews.md

## What is HomeWAV?

HomeWAV Mobile App Features:

- New to HomeWAV? Create a free account.
- Returning visitor? Login with your username and password.
- Fully registered and approved visitors will be able to choose the facility and add inmate.
- See available funds, add funds or transfer funds.
- Add, update or change credit/debit information.
- Only pay for the minutes you use. No plans or packages.
- Once logged in, the inmate will see you are available and can initiated a phone call, video call or message (*If allowed by facility).
- Visitor will receive notification once inmate is logged in.
- Easily schedule onsite visits (*If allowed by facility).
- No scheduling required for remote video visitations.

For best results, a WIFI connection and use of headset are suggested.

Note: Not available at all facilities. Phone and video costs will vary.

## Key features

- Create free account
- Add and manage inmate contacts
- Manage funds and payment information
- Initiate phone and video calls
- Send messages to inmates
- Schedule onsite and remote visits
- Receive inmate login notifications

## Chart rankings

- #143 in Top Free · Social Networking (US App Store)

## What do users think of HomeWAV?

Overall sentiment: negative

**Pros**

- 🚀 Able to communicate with loved ones
- 👍 Appreciate having the app to use instead of in-person visits
- 🤗 Great customer service

**Cons**

- 🐛 Constant login issues and app crashes
- 💰 Expensive and overpriced for the service provided
- 🔥 Unreliable video/audio quality and frequent disconnections
- 🤯 Frustrating and disappointing experience overall

**Commonly reported bugs**

- App frequently logs users out unexpectedly
- Video calls often freeze or disconnect
- Inability to receive notifications of incoming calls

**Most requested features**

- Keep users logged in to avoid constant re-logins
- Improve video/audio quality and reliability
- Provide more affordable pricing options

## Recent user reviews (10 of 224)

All indexed reviews: https://appshunter.io/ios/app/homewav/id594277905/reviews.md

### 1/5 — Homewav

*2026-08-19, version 2.27.0*

I paid $23.00 so I could talk to my niece about her mother who almost died from Sepsis . I dined up and put  $ on and can’t get on now. Beware!!!

### 1/5 — Worst ever app yep.

*2026-08-11, version 2.27.0*

You can’t get help when you need it. Took forever to get approved. I kept adding money but couldn’t get approved so I took back the money. Now I owe them and can’t figure out how to pay them. At one point I got a call from a nice lady. I should have kept her number. I didn’t.  Now what. All I want to do is get ahold of my brother. Many states away.

### 1/5 — logging out

*2026-07-31, version 2.27.0*

it keeps logging me out no matter what, im in the middle of a call and it logs me out, i just want to talk to my brother please.

### 1/5 — Worst ever app

*2026-07-27, version 2.27.0*

You can’t get help when you need it. Took forever to get approved. I kept adding money but couldn’t get approved so I took back the money. Now I owe them and can’t figure out how to pay them. At one point I got a call from a nice lady. I should have kept her number. I didn’t.  Now what. All I want to do is get ahold of my brother. Many states away.

### 1/5 — Greed

*2026-07-18, version 2.27.0*

Man yall wrong for hustling and build a business off the back of the unjust God Almighty will punish you all, and don’t let them lie to you they have it set scaled and marketed, they even got bots and developers to create fake views on here

### 1/5 — Connection Issues

*2026-07-08, version 2.27.0*

Hi HomeWAV team! We do appreciate the app letting us be able to talk to our loved ones, but the connectivity has now become an issue. I will test my connection and audio within the app and see a strong connection, but then when I actually accept the call, the inmate is unable to see me or hear me. Or, I just freeze completely. 
The app was perfect before but this began happening in March. I did report this bug within the app as well! Please help, as I can see all recent complaints are of the freezing/connection. 
 I understand why we have to re-login in multiple times, as facilities require you to actually authenticate you’re the person they are trying to reach, but this also causes delays when trying to accept a call. It seems to freeze at a higher rate when doing so. 
Can we please fix ASAP as we are all spending money to speak to our loved ones, and every call takes money— REGARDLESS if the call was successful or not. While it’s not a large amount (actually reasonable), it still leaves a bad taste in ones mouth :)

### 1/5 — Audio

*2026-06-23, version 2.27.0*

Sucks.

### 1/5 — Having to much trouble logging into my account

*2026-06-15, version 2.26.4*

Having the hardest time just entering user name and password says it already exist for another account in not trying to open another account just original account just need to fix issues on your aside not mine

### 1/5 — Constantly logs out

*2026-06-01, version 2.26.4*

The apps constantly force closed which cause you to miss calls and messages

### 2/5 — Please help!

*2026-06-01, version 2.26.4*

The app is not letting me login to be able to load money or do anything. I cannot talk to my daughter because of it. It just keeps saying cannot fetch data. Try again later no matter how many times I try to login.

## Frequently asked questions about HomeWAV

### What does HomeWAV do?

HomeWAV allows registered and approved visitors to connect with incarcerated individuals. You can add inmates, manage funds for calls and visits, and initiate phone calls, video calls, or send messages, if permitted by the facility. It also facilitates scheduling onsite and remote video visits.

### How do I use HomeWAV?

New users can create a free account, while returning users can log in with their credentials. Once logged in, you can select a facility, add an inmate, and manage your funds. The inmate will be notified when you are available to initiate a call, video call, or message.

### Is HomeWAV free to use?

Creating an account and using the basic features of HomeWAV is free. However, you will pay for the minutes used for phone and video calls, and there may be costs associated with other services. The app also displays ads.

### What are the requirements for using HomeWAV?

For the best experience, a Wi-Fi connection and the use of a headset are recommended. It's important to note that HomeWAV is not available at all facilities, and phone and video costs can vary by location.

### Can I schedule visits through HomeWAV?

Yes, HomeWAV allows you to easily schedule onsite visits if they are permitted by the facility. Additionally, no scheduling is required for remote video visitations, offering flexibility in how you connect.

## Version history (last 5 releases)

### 2.27.0 — 2026-06-15

We’re working behind the scenes to bring you the latest improvements, performance updates, and improved reliability to continue enhancing your app experience and helping you connect with your loved ones.

### 2.26.4 — 2026-05-05

We’re working behind the scenes to bring you the latest improvements, performance updates, and improved reliability to continue enhancing your app experience and helping you connect with your loved ones.

### 2.26.0 — 2026-03-02

We’re working behind the scenes to bring you the latest improvements, performance updates, and improved reliability to continue enhancing your app experience and helping you connect with your loved ones.

### 2.25.0 — 2026-01-27

We’re working behind the scenes to bring you the latest improvements, performance updates, and improved reliability to continue enhancing your app experience and helping you connect with your loved ones.

### 2.24.0 — 2025-11-19

We’re working behind the scenes to bring you the latest improvements, performance updates, and improved reliability to continue enhancing your app experience and helping you connect with your loved ones.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*