# Homey — A better smart home — user reviews > 173 indexed App Store user reviews of Homey by Athom B.V., rated 4.40/5 from 518 ratings. - Source: https://appshunter.io/ios/app/homey-a-better-smart-home/id1435800024/reviews - App overview in markdown: https://appshunter.io/ios/app/homey-a-better-smart-home/id1435800024.md - Rating breakdown: 5★ 392 · 4★ 47 · 3★ 26 · 2★ 16 · 1★ 37 ## What do users think of Homey? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 👍 Comprehensive home automation - 🚀 Powerful automation flows - 🚀 Wide device compatibility **Cons** - 🐛 Connectivity issues - 🐛 Unreliable device support - 🔒 Poor customer support - 💰 Expensive for some features **Commonly reported bugs** - Frequent crashes - Inability to delete account - Inconsistent web and app experiences - Incorrect temperature unit display **Most requested features** - Upgrade path from Bridge to Pro - Ability to rearrange devices and floors - Advanced flow creation on iPad - Native Siri integration ## Newest reviews (13 of 173) ### 3/5 — When it works *2026-06-20, version 9.10.1* Appears to be stable for anything that isn’t Matter. ### 2/5 — It’s ok kinda *2026-05-08, version 9.9.0* It’s fine wish I went with Home Assistant tbh. ### 2/5 — Deceptive anti consumer *2026-04-02* Self hosted as an industry standard means that for the cost of providing your own hardware, you get a functional but largely unsupported version of the product unless you pay for support and value added features. Not for Homey. If you don’t pay for a subscription, you lose access to all features and all devices over the hilariously low 5 they allow. Oh, and they don’t bother to tell you about any of this until AFTER you’ve taken the time and made the effort to install their product, which is inferior to Home Assistant btw. Go use that if you want an actually good product. ### 3/5 — Honest review *2026-03-18, version 9.8.0* Parts of this device is great and some no so great, presence detection works when it wants to and not having an hive app is big issue with me yes I should of checked before hand, but it worked before but they seem to of stopped it. Bute it’s nice having a easy setup and automation flow unlike HA. Definitely research that it covers all your devices before hands ### 2/5 — It’s ok nothing special *2026-03-06, version 9.7.1* Had my homey for about two months. My biggest complaint is custom dashboards which do not show up on the main dashboard display. I’ve made four custom dashboards but when I try and display them, spent I do not have any. Eufy cameras don’t work, eufy doorbells do not work and show no video. UniFi protect cameras work occasionally. The homey device and app is trying to be home assistant, making it easier to configure smart devices on your home. But it has a long way to go before challenging home assistant in my opinion ### 2/5 — Metric *2026-01-18, version 9.6.7* Still no way to see temperatures in celsius in the US. Seems the app dictates the units used due to location instead of asking or using the phones preferred units. Submitted as an issue a while back. Cloud backups constantly fail recently with odd messages about certificates not being correct. ### 2/5 — Not good *2026-01-16, version 9.6.7* You can only add lie, 4 devices without buying the subscription ### 5/5 — I like this app *2026-01-11* It’s nice and works 99% of the timer. Great automation, and I love the advanced flow (even though it’s only on the web interface.) I did the Homey Self Hosted Server on my old laptop that has 8 gigabytes of RAM, because there is no way I’m paying $400 for 2 gigabytes of RAM. Still, I had to pay $150 for my server to work. This app is pricey, but you are getting a very premium and easy to use interface. I’m glad I don’t have to pay for any subscriptions for cloud access, like Home Assistant. Overall, very good app. ### 5/5 — Best of the many I tried so far *2026-01-10, version 9.6.7* I’ve tried quite a few smart home controllers over the years, and with most of them, I ended up giving up and going back to square one. Either they were too limited or too complicated to manage long-term. Homey has been a different experience. I started with the self-hosted version just to test it out, and I’ve been seriously impressed. It offers a lot of power but stays easy to use—something most platforms don’t manage to get right. It doesn’t take much time to get the hang of, but still gives you the control you want. Home Assistant is still the most powerful option out there if you’re willing to put in the time and have the technical know-how. But for everyone else, Homey is the clear winner. I’m planning to buy the Homey Pro as soon as I can—this is the first smart home system that actually feels worth investing in. Highly recommended. ### 5/5 — Супер *2026-01-03* Отличное приложение, вообще после хомяка все умные дома отдыхают по удобству использования👍 ### 4/5 — Des promesses et une déception *2025-12-22* Produit très esthétique et soit disant capable d’appairer presque tous les objets connectés. Dans la pratique beaucoup de temps passé pour connecter une prise électrique qui est déjà pilotée par Maison HomeKit. Et très peu de conseils utiles dans l’application pour aider ou dépanner. J’hésite à le renvoyer. ### 4/5 — Do your research *2025-12-16, version 9.6.5* I purchased the homey pro mini with the purpose of controlling my Tesla powerwall 2. The app for homey exists (official), but it turns out it does not work any longer, despite being available on their App Store. It has not been updated for two years. Very disappointed. ### 5/5 — Great app *2025-12-05* Sadly the pro bridge is kind of too expensive for today’s standards. However I can see that you have new product that is now available worldwide. Hopefully you ship to Serbia and do not use DHL for shipping because they make it a nightmare to get whatever you have received for example I had to drive to their wearhouse in the middle of nowhere and pay more than what the product was valuable because you pay shipping upfront and the when you receive the product I always know that that I have to pay import taxes etc… however they slap their huge fee for doing that for me which ended up costing more than the product their shipping and the tax combined… Worst part they don’t even deliver it to your door ## Most critical reviews (10 lowest-rated) ### 1/5 — UNBELIEVABLY Bad *2026-06-11, version 9.10.1* I am astounded by how bad this app is. EVERYTHING I have tried has gone wrong. First, setup: as far as I can tell, it completely fails if your WiFi supports any frequencies other than 2.4GHz, with NO indication of this anywhere. Second, adding Z-Wave devices: the process is TOTALLY BROKEN, requiring MULTIPLE pairing attempts for EVERY device. Third, Matter Bridge: I installed it, but it refuses to show up in settings. It won't let me install it again, but it's just NOT THERE. ### 1/5 — No tech support *2026-04-01, version 9.9.0* Equipment sent frozen and hangs like all cheap equipment with no technical support but plenty of e-mails to submit 1. Product cannot be returned they have a foreign telephone number(s). ### 1/5 — Not worth the price. *2026-03-22, version 9.8.0* Won’t even let you delete your account ### 1/5 — Устройство каждую ночь пропадает из сети *2026-03-09* Суппорт не помогает. Ответы LLM - Рекомендует только переустановить устройство. Но это приводит к той же самый проблеме через примерно неделю. Зачем такой суппорт нужен вообще непонятно. ### 1/5 — Frustrated user *2026-02-11, version 9.7.0* I ordered this device because it could handle 433mhz with the homey bridge. Then I spoke to customer service and was told that 433mhz has been disabled in my region. So I cancelled both ordered. The. The chat person said you may be able to connect your 433mhz bridge as it will and can do the sending of the signal. I was under the impression that maybe there was a way to connect my hub to this device, Amazon didn’t cancel one of the orders and this device doesn’t do as I needed it to do. ### 1/5 — Not ready for prime *2026-01-03, version 9.6.7* Should have stayed with Smarthing ### 1/5 — Weather widget *2026-01-02, version 9.6.7* If the weather app is flawed nor a high priority of software development company it says a lot about that company ### 1/5 — Flashy website. UI/UX is full facepalm. *2025-10-12, version 9.6.1* I bought the Bridge physical device, and the app is constantly telling me “cloud doesn’t support this” - well your product matrix says otherwise. Also, installing apps - done via web browser pop up that isn’t even linked to your authenticated session in the app. I don’t want to sign in 1000 times everywhere. And the inconsistencies between web and app and your own devices. I haven’t even paired anything yet and all you want me to do is upgrade. I BOUGHT YOUR HARDWARE AND YOU WONT LET ME USE IT! Will be returning. ### 1/5 — Absolutely rubbish *2025-09-24, version 9.6.0* I had this installed for a couple of hours and it constantly crashed. When it didn't crash it couldn't find any devices. Deleted my account and the app now I am being bombarded by unsolicited spam emails. ### 1/5 — Terrible *2025-09-12, version 9.5.2* at the beginning, Homey communicating with my kiwkset locks and then it stopped working. No troubleshooting information to be found anywhere ## Most praised reviews (10 highest-rated) ### 5/5 — Все супер *2026-08-04* Нас совсем не много в рф но приложение супер ### 5/5 — Design, Simple et efficace *2026-06-30* Je suis passé de home assistant à homey. J’ai un homey self server et je suis vraiment pas déçu ! Simple d’utilisation pour les appareils. Large compatibilité, et le système de flux et de script permet de faire sensiblement la même chose que home assistant. Les Dashboard sont moins personnalisable mais quand même bien fait. Je recommande l’appli et les services associés ### 5/5 — Mostly ups then downs, Homey’s the best. *2026-06-06, version 9.10.0* 9 years ago I’ve got my first Homey. Ever since, I’ve given up on it at least 3 times. However, at last Homey has become a well polished home automation hub, highly recommended. ### 5/5 — Smart and simple *2026-05-12* Been trying to build a home automation with Apple, then Home Bridge then Home Assistant. Homey Pro is finding everything so far, and the flows are sweet. ### 5/5 — App reagiert teilweise nicht *2026-05-08* Leider bleibt die App immer wieder mal hängen und ist blockiert. Dauert ein paar Sekunden und dann geht es wieder alles. Etwas lästig… Sonst ist Homey super und auch die App toll. ### 5/5 — Easy like apple home but better *2026-03-29* Just switch to this. It’s the ease of use of HomeKit with the advanced features of home assistant ### 5/5 — Best smart home *2026-03-27, version 9.9.0* Awesome and easy to use ### 5/5 — Homebridge ersetzt *2026-02-25* Ich bin sehr zufrieden mit der App! Die Funktionalität ist hervorragend… ich konnte meine bisherige Lösung mit Homebridge problemlos ersetzen und alle Geräte ohne Schwierigkeiten integrieren. Alles lief reibungslos und deutlich einfacher als erwartet. Auch das Design ist top… modern, übersichtlich und intuitiv. Klare Empfehlung! ### 5/5 — Good *2026-02-01, version 9.7.0* Its good ### 5/5 — I like this app *2026-01-18* It’s nice and works 99% of the time. Great automation, and I love the advanced flow (even though it’s only on the web interface.) I did the Homey Self Hosted Server on my old laptop that has 8 gigabytes of RAM, because there is no way I’m paying $400 for 2 gigabytes of RAM. Still, I had to pay $150 for my server to work. This app is pricey, but you are getting a very premium and easy to use interface. I’m glad I don’t have to pay for any subscriptions for cloud access, like Home Assistant. Overall, very good app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*