# HondaLink — user reviews

> 2,463 indexed App Store user reviews of HondaLink by American Honda Motor Co., Inc., rated 4.10/5 from 49,448 ratings.

- Source: https://appshunter.io/ios/app/hondalink/id750465030/reviews
- App overview in markdown: https://appshunter.io/ios/app/hondalink/id750465030.md
- Rating breakdown: 5★ 35,112 · 4★ 2,749 · 3★ 2,026 · 2★ 1,938 · 1★ 7,623

## What do users think of HondaLink?

Overall sentiment: negative

**Pros**

- 🚀 Remote start and control
- 📊 Helpful vehicle information (fuel, mileage, maintenance)
- 🔒 Security features (alerts, locate vehicle)
- 👍 Convenient app integration

**Cons**

- 🐛 Frequent crashes and glitches
- ⏱️ Slow response times
- 🌐 Connectivity issues (poor signal, unreliable)
- 💰 Expensive subscription fees
- 🚫 Limited functionality for some models

**Commonly reported bugs**

- App fails to connect to vehicle
- Incorrect vehicle status display
- Subscription management issues
- Compatibility problems with newer iOS versions

**Most requested features**

- Remote control of windows, sunroof, and climate
- Real-time charge status updates
- Customizable remote start duration
- Apple Watch/Siri integration
- Improved UI/UX design

## Newest reviews (18 of 2,463)

### 3/5 — Slow to connect; can’t changed the assigned dealer

*2026-09-03, version 5.4.2*

It can be slow to connect to the car sometimes. The biggest oversight is that the previous owner’s assigned dealer is still set in the app for my car and there isn’t a way to change it, at least not easily found. I personally don’t see a need to use a dealer 300 miles away. Why can’t I reset that?

### 2/5 — App sucks

*2026-09-03, version 5.4.2*

I tried everything with this app and doesn’t start again and it all started when i took my prologue to get it updated. In the beginning, it works but it lags sooo much and after i got it updated from Honda, the apo never worked again. I even Called OnStar and they only give you a ticket and all you get is the same response that they’re working on it and at the end after 10 emails, the app still don’t work. The app is useless.

### 2/5 — Works sometimes

*2026-09-03, version 5.4.2*

This app would be good if it always worked needs more stability

### 2/5 — Broken

*2026-09-02, version 5.4.2*

App no longer links to CarPlay since new IOS update.  Says I don’t have Siri enabled when I do.  Have tried restarting car and phone.

### 1/5 — Honda is sorry the app doesn’t work but not sorry enough to fix it.  Pathetic.

*2026-09-02, version 5.4.2*

Well. It’s been several months.  Sometimes it seem ok, other times it’s sucks.

This update doesn’t work at all.  It gives me a message saying the system is “temporarily down”.  And yes Honda, I did delete the app and reboot my phone - multiple times. 

I don’t think they know the meaning of the word “temporary” as the non-working state seems to be the default mode and the working state is the temporary mode.  

What is this, 1994?  Microsoft wants its windows 95 developers back. 

Honda! Do better.

### 3/5 — Honda Technology problems with app

*2026-09-02, version 5.4.2*

The app in conjunction with 2025 Odyssey Elite has many issues.   WIth the paid subscriptions the my Q app will not geofence and send notification to vehicle.    Very slow to respond on other features as well.    Honda support today said they are aware and no timeframe for fixing these bugs just wait for the app to be updated.  Have had ongoing issues since I purchased this new van in 2025.

Honda response call customer service.  I have done that multiple times and  they cannnot fix the geofencing with MY Q or the slow app response.  They say wait for a new release of the app. They are aware of problem.  It does not work at this time.

### 1/5 — Money money

*2026-09-02, version 5.4.2*

A company this big is still thinking about stealing from customers. When you buy a new car, it's only free for three months to use the app on your phone. Then when you don't pay monthly, nothing shows up. Toyota is free for one year, but not you.

### 1/5 — Worst app

*2026-09-02, version 5.4.2*

Slow and unreliable

### 1/5 — Not very useful

*2026-09-01, version 5.4.2*

Lost all options to start and check car diagnostics through app.

### 1/5 — Charge for basic features other companies include for free

*2026-09-01, version 5.4.2*

After paying over $40k for this car a paid subscription is now required to use the app to unlock/lock or start my car.

This feature is a free part of the app for my Chevy Tahoe, a free part of the app for my Ford F150, very silly that Honda is nickel and diming people who spend tens of thousand dollars on their cars for these remote features.

It’s too bad because a lot of people ask me about my car because it’s newer so now the first thing I tell them is going to be how Honda got cheap and charges to use their app for basic features.

### 1/5 — Ecruz50

*2026-09-01, version 5.4.2*

Hate it!! Not working since I subscribed 10 days ago.

### 1/5 — What is the purpose of this app?

*2026-09-01, version 5.4.2*

I am finding it quite difficult to just set up since I recently sold one product and purchased another. This may be because I have multiple Honda / Acura cars. Regardless the app seems designed more for selling additional services than actually providing service. Even getting help seems endlessly difficult. I had a chat to try to resolve issues and the first solution they offered signed me out of the chat - not a very satisfying experience.

### 1/5 — App unmanageable

*2026-09-01, version 5.4.2*

App not deletable, omnipresent and intrusive

### 1/5 — They need to start over

*2026-09-01, version 5.4.2*

This app is really bad. I’ve had the app a little over two months and don’t think it’s actually worked correctly even once. Contacted Honda app tech and they send emails saying they will notify me if a solution becomes available.

### 1/5 — Disappointed

*2026-08-31, version 5.4.2*

1. After spending over $40K for a new Honda, it is disingenuous to charge a subscription fee for these features. They should all be included with a new purchase. 
2. The message notification badge is stuck on.

### 1/5 — No reliability to work

*2026-08-31, version 5.4.2*

For something I pay for monthly that has so many “updates”…. How can an app be so fundamentally broken. Half the time it glitches out for 10 plus seconds and the other half my remote start function/features/controls are nowhere to be seen. This app alone makes me want to sell my Honda and go to a different company.

### 2/5 — Great when it works.

*2026-08-31, version 5.4.2*

Works about 50% of the time. It’s 100 degrees where I live and of course the remote start feature isn’t working today.

### 1/5 — Honda link

*2026-08-31, version 5.4.2*

I just bought a brand-new Honda, and HondaLink has already stopped connecting to my vehicle. My phone has a strong signal, but the app has been unable to connect for several days. I’ve tried multiple times and it still doesn’t work. It’s very frustrating to buy a new car and have the official Honda app fail to provide such a basic feature. Honda really needs to fix these connection issues

## Most critical reviews (10 lowest-rated)

### 1/5 — it sucks

*2026-09-05, version 5.4.2*

i hate this app its slow, i just resubscribed and it hasnt been updated as if i didnt even purchase this. it always says there is a maintenance and when i try to use the locator it never works.

### 1/5 — Horrendous

*2026-09-05, version 5.4.2*

Terrible app, always glitching and not working. Always some type of maintenance going on. You would think a multi billion dollar company could build a decent app.

### 1/5 — Not a good app

*2026-09-05, version 5.4.2*

It’s slow to respond , it’s unreliable

### 1/5 — Wild to me

*2026-09-04, version 5.4.2*

It’s crazy to me that a brand as established and traditional as Honda, cannot figure out the app. Lack of features, a UI that is most unpleasant are just a couple reasons why the 1-star. The most absurd limitation is remote start. Twice. You get 2 times. I live in Texas where I need to cook the car for 30 mins. You can adjust the time you want it to run either, lol.

### 1/5 — Glitch

*2026-09-04, version 5.4.2*

Can’t reset my pin and tech customer service can’t figure it out

### 1/5 — Too slow

*2026-09-03, version 5.4.2*

The app is far too slow…

### 1/5 — Honda Accord

*2026-09-03, version 5.4.2*

Honda link app is not user friendly. Very frustrating to navigate through. Lots of unnecessary hoops to jump through. Completely worthless.

### 1/5 — Aggravating and unhelpful

*2026-09-03, version 5.4.2*

I’m so sick of this app opening on my phone every time I start my car, plug in my phone, or unplug my phone. I have been putting up with this for 6 years. It’s incredibly aggravating that can’t be turned off, especially since the app does absolutely nothing for me except allow me to schedule service appointments

### 1/5 — The worst vehicle app

*2026-09-03, version 5.4.2*

Can’t even show the current mileage or fuel level anymore on a $50k+ vehicle without paying $110+/yr?! My VW came with 5 YEARS of free app service!

### 1/5 — Good idea, poor execution

*2026-09-02, version 5.4.2*

App crashes, forgets password and fails to connect to the car frequently

## Most praised reviews (10 highest-rated)

### 5/5 — Trips

*2026-09-04, version 5.4.2*

I think honda can add trips record so we can see where the car is travelled

### 5/5 — App is amazing

*2026-09-03, version 5.4.2*

This Honda link app is amazing fast response.

### 5/5 — HondaLink

*2026-08-29, version 5.4.2*

I love it 🥰

### 5/5 — 👍🏽

*2026-08-28, version 5.4.2*

👍🏽

### 5/5 — Reactivating HondaLink

*2026-08-26, version 5.4.2*

My customer service help from Chris to reactivate my remote was outstanding. He was knowledgeable and professional.

### 5/5 — Ford doesn’t charge for their phone app to remote start

*2026-08-26, version 5.4.2*

If you added the cost to every vehicle, it would just be pennies.
Also, my app opens up on my phone randomly very annoying

### 5/5 — Love the convenience of this app!

*2026-08-06, version 5.3.3*

The features are great! I mostly use it to monitor the charging progress of my car. The one thing that concerns me most about this app is that it does not refresh properly. Currently, even after clicking on refresh it shows the status from last week. Is there a fix for it?

### 5/5 — Convenience without keys

*2026-08-05, version 5.3.3*

Love it that I can start my car, unlock my car, check the fuel even when I forget my keys

### 5/5 — Honda prelude

*2026-08-04, version 5.3.3*

Its awesome i can see where the car is and see the mileage etc

### 5/5 — Awesome

*2026-08-03, version 5.3.3*

I won’t be without it 
It has saved me many times …
The car auto locks 
But for some reason it doesn’t always work…
The app lets me know it’s not actually locked…

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
