# Honest Mobile — Mobile done right

> Ethical mobile network offering straightforward SIM plans and global roaming. (iPhone/iPad app by Honest Enterprises.)

- Source: https://appshunter.io/ios/app/honest-mobile/id1475282514 (this page in markdown: same URL + `.md`)
- Developer: [Honest Enterprises](https://appshunter.io/developer/1458735527)
- Category: Utilities, Lifestyle
- Price: Free
- Rating: 2.50/5 from 4 App Store ratings · 173 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 82 MB
- Languages: American English
- Released: 2022-07-26
- Data updated: 2026-08-27
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/honest-mobile/id1475282514/reviews.md

## What is Honest Mobile?

Honest is the network doing mobile right, by you and the planet.

Unlike the big networks, we actually care about the same things you do. So you get straightforward, ethical and innovative SIM plans that don’t cost the earth (figuratively and literally).

Smart SIM
The ultimate second SIM:
• Unbeatable UK signal on EE, O2, Three and Vodafone
• Free global roaming in 180+ countries
• Instant set up alongside your main SIM

Classic SIM
Your essential everyday SIM:
• UK’s fastest 5G
• A bill that drops every month
• Free EU roaming (first 5 days of every trip)

All backed by a team of real, friendly humans you can speak to in seconds.

Ready for a bold new standard of mobile?

Join the UK’s top-rated B Corp mobile network today.

## Key features

- Ethical and innovative SIM plans
- Unbeatable UK signal
- Free global roaming in 180+ countries
- Instant second SIM setup
- UK's fastest 5G
- Monthly dropping bills
- Friendly human customer support

## What do users think of Honest Mobile?

Overall sentiment: neutral

**Pros**

- 🚀 Excellent coverage and signal
- 👍 User-friendly app
- 💡 Innovative features like Smart SIM
- 🌳 Eco-friendly company with carbon-negative initiatives
- ⭐ Great customer service and support

**Cons**

- 🐛 App stability and login issues
- 🔍 Limited app compatibility
- 💰 Relatively expensive compared to competitors
- 🤔 Misleading or unclear marketing claims

**Commonly reported bugs**

- App freezes and crashes
- Inconsistent login and account management
- Billing and payment issues

**Most requested features**

- Expand app compatibility to more popular apps
- Improve app navigation and user experience
- Provide more granular network switching controls

## Recent user reviews (10 of 173)

All indexed reviews: https://appshunter.io/ios/app/honest-mobile/id1475282514/reviews.md

### 4/5 — Very sporadic and poor coverage

*2026-07-16*

I have had this for almost 1 year on an iPhone.  It is great that they do so many countries. When abroad, I disable my own SIM for roaming so it should use Honest Mobile only and have even made Honest Mobile the primary SIM.  However, the coverage and ability to use apps is sporadic at best. The only reliability was on Wi-Fi when available and turning on my data roaming. That was in both France and the Caribbean.
EDIT:  changed 2 star to 4 star.  Very helpful support agent Milo.  My SIM was not working at all. Needed deleting and a new one to be installed in order to work.

**Developer response:** Hey, sorry to hear this! If you get in touch at support@honestmobile.com or via live chat in the app we'll be able to investigate why your connection was sporadic, and get your SIM up and running in no time. Thanks!

### 1/5 — Useless

*2026-07-06*

I got the smart sim in the hopes that it would augment the dreadful O2 network, unfortunately it keeps locking on to O2 and even if it didn’t I often have full signal on O2 so the smart sim never kicks in. If you have difficulty with your mobile network, switch as the smart sim is a good idea, however it is locked to select apps and data only. It needs to be improved so it can replace a standard sim and act as a main sim that uses SIP to forward calls to the app to allow calls on any network on a single number, and unrestricted data.

**Developer response:** Hey, sorry to hear this! If you get in touch at support@honestmobile.com or via live chat in the app we'll be able to help you get your SIM connected to other networks in no time. The SIM does currently work on our 500+ supported apps, but we're also looking into introducing some new features soon. Thanks!

### 2/5 — Poor data connection and speed

*2026-05-27*

Although on paper this looks ideal, I have found it to be very unreliable on both occasions I have used it for successive days in one country - most recently Morocco and Tunisia. Each time the signal just completely drops out for hours on end and when it returns it is slow beyond slow. Yes it is data capped in terms of speed but the overall experience is poor. I switched to another provider which cost more money but was significantly more reliable and faster.

### 2/5 — Not good

*2026-05-03, version 4.2.9*

Simply just does not work as well as they state it will. Tried it in Spain and it’s useless. It’s also useless at home in England. Not good. Useless product but great customer service.

### 2/5 — Apps broken

*2026-05-03, version 4.2.9*

App is not updated to match what is held on your account, failed to recognise my new bank card and cancelled my SIM.

### 5/5 — Can’t complain

*2026-04-29, version 4.2.9*

Never had issues with Honest, it’s cheap enough and takes the guilt out of using mobile data for me. Used it in different countries without problem, customer support is friendly.

### 1/5 — Poor service and no option to contact

*2026-04-21*

Can’t even get onto the app. You sign up they take your money straight away and can’t even access the app. All you get is a log in link that takes to a green screen and does nothing. Can’t contact anyone all you can do is request a new link that does nothing!! I was going to try out the new smart E sim as I work away a lot and sick of bad reception but this seems to be the wrong way of doing it. I’ve seen their adverts for a while so I finally bit the bullet and I regret doing so!!

### 2/5 — Not Straightforward

*2026-04-17, version 4.2.9*

What is sold as a simple one minute solution turns out to be a complicated set up and you can only communicate with a BOT. Took hours then cancelled due to constant issues on set up. Sad
but no service, no point, no business!

### 2/5 — Rubbish but cheap

*2026-03-30, version 4.2.7*

I’with O2. When O2 had no signal this has no signal. Same on the twij

### 1/5 — Impossible

*2026-03-23, version 4.2.4*

It does not work can’t even make the sim work and I work with computers all day refunded with in 30 mins. Great idea does not work.

## Frequently asked questions about Honest Mobile

### What does Honest Mobile offer?

Honest Mobile provides ethical and innovative SIM plans for mobile phones. They focus on being good for both customers and the planet, offering straightforward plans with features like strong UK signal, global roaming, and fast 5G.

### What are the key features of Honest Mobile SIM plans?

They offer two main SIM types: a 'Smart SIM' for a second SIM with free global roaming in over 180 countries and instant setup, and a 'Classic SIM' for everyday use with the UK's fastest 5G, monthly dropping bills, and free EU roaming.

### How much does Honest Mobile cost?

The provided description does not specify exact pricing for the SIM plans. However, it emphasizes straightforward, ethical plans that don't 'cost the earth' and mentions a bill that drops every month for the Classic SIM, suggesting competitive and transparent pricing.

### What kind of customer support does Honest Mobile provide?

Honest Mobile is backed by a team of real, friendly humans who are available to speak to in seconds. This indicates a commitment to accessible and responsive customer service.

### Who is Honest Mobile for?

This network is for individuals who care about ethical practices and environmental impact, alongside needing reliable mobile service. It's particularly suited for those who travel internationally or want a secondary SIM with extensive roaming capabilities.

## Version history (last 5 releases)

### 4.4.2 — 2026-07-16

The receipts are in. Our latest update shows how often you've used Smart SIM and the UK networks you've leaned on.

### 4.4.1 — 2026-07-09

We’ve fixed the bug that was getting between you and your payment methods, so it’s all behaving again. More good stuff on the way soon.

### 4.3.3 — 2026-06-10

This update is mostly vibes.

### 4.3.1 — 2026-06-08

Just keeping the wheels greased and the engine purring.

### 4.2.10 — 2026-05-14

A couple of loose ends tied up neatly.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
