# Honeywell Portable AirPurifier — user reviews

> 59 indexed App Store user reviews of Honeywell Portable AirPurifier by Kaz USA, Inc., rated 2.00/5 from 46 ratings.

- Source: https://appshunter.io/ios/app/honeywell-portable-airpurifier/id829987108/reviews
- App overview in markdown: https://appshunter.io/ios/app/honeywell-portable-airpurifier/id829987108.md
- Rating breakdown: 5★ 4 · 4★ 1 · 3★ 10 · 2★ 7 · 1★ 24

## Newest reviews (15 of 59)

### 2/5 — App useless

*2021-07-14*

None of the links worked on the app, 404 error messages on all of them. Can’t order filters or read the manual. I realize this is Bluetooth, and is limited in its capabilities as opposed to Wi-Fi. Bought a Winix unit at Cosco, Wi-Fi, great functionality and very quiet. Scheduling on the Honeywell is terrible! Come on Honeywell, you are the industry standard in the air business for years. You are way better than this product.

### 2/5 — OK for basic information

*2021-07-02, version 1.0.3*

None of the functions, such as links to where you can buy filters, work. I am in Canada. 
None of the “More” options work. 
Seriously needs updates. No help from Honeywell itself. 
Back to finding the filters the old- fashioned way (Best Buy Canada)

### 3/5 — Apps worth downloading and using but

*2021-05-10*

All the links don’t work. Cant reset air filter once I’ve replaced it. I’ll change my rating once these are fixed. Should be a simple fix too.

### 2/5 — App needs updating

*2021-04-22*

Fix the dead links please.... should make ordering filters a breeze, but not if the links don’t work!! 
Also, says not connected... could be out of range but my other BT products wouldn’t be at this distance

### 2/5 — App has dead links

*2021-01-27*

When you push a button to get to the user manual the app shows a 404 “can’t find the webpage” error. Other links in the app don’t work either.

### 2/5 — Needs an update ASAP

*2020-12-25, version 1.0.3*

Added a new filter and it didn’t really change on the app... 😡
Otherwise app works good

### 1/5 — New Filters

*2020-08-18, version 1.0.3*

I replaced the Hepa filters and the app shows I still need to replace. I tried replacing again, downloaded the app again and nothing works. The indicator on the machine shows it is ok, but this makes the app useless!

### 3/5 — Sorry if I missed this.

*2020-08-14, version 1.0.3*

Can you have two people download the app and run the air purifier?

### 3/5 — Why not homekit?

*2020-08-02, version 1.0.3*

The app is ok.  It controls settings, tells how much filter life left.  Scheduling basically doesn’t work reliably.  Doesn’t handle multiple purifiers well.  Don’t need the shopping tools.  Would be so much better if these products integrated into HomeKit. VOCOinc purifier has HomeKit.

### 3/5 — Great features...if they worked

*2020-04-17*

I love the convenience and features of the app.  However, like much more dated posts, the schedule doesn’t work for anything that crosses a date boundary - firmware issue? But no way to update it.  Also Allergen Auto-Set doesn’t seem to be linked to Allergy Alert preferences.

### 1/5 — Best Buy scam

*2020-03-05, version 1.0.3*

Bought 3 of these from Best Buy and the filter pack they had next to it. Why in the world would there be a kit with an inferior filter set? Scammed by both Honeywell and Worst Buy. It’s not the filter set actually included with the unit. Once you finally need the recharge kit and realize they screwed you out of buying the correct thing, it’s too late to return or exchange so go spend more money.  And you have to cut the prefilters which is stupid and part of the ripoff. So sick of dishonest companies. 

And where are the app updates? Once a year? Can’t get connected anymore. What a joke.

### 2/5 — Doesn’t turn on

*2019-12-11, version 1.0.3*

The schedule doesn’t work if you put your phone on airplane mode.

### 3/5 — Proximity sensor

*2019-12-06*

The app decides to turn off this feature I keep coming home with my unit still on and have to enable it every time I come back

### 1/5 — App needs work

*2019-06-19, version 1.0.3*

Schedule feature has numerous bugs. Schedule automatically turns off. Can’t have numerous schedules. Please address...

### 1/5 — Langage

*2018-10-30, version 1.0.2*

Une application en français serait appréciée 👀👍

## Most critical reviews (10 lowest-rated)

### 1/5 — A complete waste of space on your mobile device

*2023-08-20*

First off, every single search on Google, and on the Honeywell site for instructions  on pairing was a wild goose chase. You pull up the owners manual for the HPA8350B, and you’ll get plenty of information on the operation of the purifier EXCEPT how to operate the Bluetooth function. And why should I complain about that? Because the two air filters I have constantly unpair with the app forcing me to constantly repeat the pairing process. Also, you better be within 30 feet or less of a purifier or you have no connection with it.  You might as well resign yourself to manually controlling the purifier or suffer the frustration of your wasted time trying to get the app to perform reliably.  Honeywell?  Fire your apps development department and save yourself some salary costs.

### 1/5 — Bluetooth Issues

*2023-04-27*

Bluetooth used to connect and remain connected no matter where I was in my home, but since the most recent update, the connection drops all the time. It’s a pain. Bluetooth is on, on the app, and there are still issues.  Wouldn’t recommend until they return the app to normal.

### 1/5 — Bluetooth not connecting

*2022-12-09, version 1.0.3*

I am trying to connect to air purifier through Bluetooth and it is not connecting

### 1/5 — Please fix app

*2022-01-25, version 1.0.3*

Only connects to the unit half the time. App needs a major update.

### 1/5 — App is useless - save your $$ go manual not Bluetooth

*2021-09-15*

The app does not work, at all, on my iPhone. It’s 4 years old, so not a huge surprise. 

Bluetooth is on, but the app can’t find it, and literally every attempt at navigation yields the annoying “whoops, our bad” error. Not cute. 

Love Honeywell/Kaz products, but this is a bummer.

### 1/5 — App not working

*2021-06-06*

Hello,

Obviously by the reviews and customer ratings, the developer needs to look into restructuring the app. None of the links with the app are accurate. Every time I click on the link within the app, it says it can’t display the page. 

My filter needed to be changed and the app showed it was still green. Consumers paid a lot of money for this machine. We expect our money worth.

### 1/5 — App needs an upgrade

*2021-06-04, version 1.0.3*

I replaced my HEPA filter & prefilter but the App shows red (replace) on my prefilter setting & won’t reset on the app even though there is no replace light showing on the unit. I tried over & over to reset and followed every instruction possible so I know its the App. 

It also frequently loses the bluetooth connection on one or both of my units.

Most of the additional information the app provides (in the More section) like the necessary manual, quickstart guide or registering your product for the warranty leads to a “page not found” notice. Really? Is your company even operating still?

### 1/5 — For Bluetooth Doesn’t allowed to Use two mobile d

*2021-06-03, version 1.0.3*

Bluetooth Doesn’t allowed to Use two mobile devices,

### 1/5 — no access to manuals, filter purchases, or other honeywell information

*2020-12-02, version 1.0.3*

Daily functions remain ok, but trying to navigate to honeywell air purifier information such as manuals, quick setup and filter purchases just takes you to a useless Vicks product website. 
Needs a serious update.

### 1/5 — App trash

*2020-11-08, version 1.0.3*

This app is the worst.. Bluetooth doesn’t work

## Most praised reviews (10 highest-rated)

### 5/5 — Schedule

*2020-03-17*

I wish there was a way to add more schedules for different days and different times of the year so you don’t have to change the whole schedule for when it comes (for example) fall season you would like a different schedule but you don’t want to change the whole thing every year.

### 5/5 — Yup 100% works & offer expected functionality

*2018-10-27, version 1.0.2*

The beauty of the app is its simplicity in that it lets you control all the same buttons that are on the air purifier by first connecting via Bluetooth and then using the app.  As a bonus the app gives you consistently the same insight into filter life that you obtain by looking at the physical  colour light indicators on the purifier.  Aside from pressing the Bluetooth button on the physical device, you’ll never need to get off the couch to get the purifier working!

### 5/5 — This is cool as hell

*2018-03-31*

You can just sit on your couch and turn it on and off, also can set a schedule for it to run on a daily basis, I set mine from 4pm -6pm so when I get home my living smells fresh. It also tells you what condition your filters are in, super cool!! Nice job Honeywell.

### 5/5 — 100% working

*2018-02-21, version 1.0.2*

100% working app

### 5/5 — It works!!!

*2016-06-25*

After a week of trying to connect this app to my IPhone it actually works. You first have to press the Bluetooth button on the air purifier, then press CONNECT on your phone, finally And most importantly hold down the Bluetooth bottom on the air purifier. Simply pressing the Bluetooth button will not work.

### 5/5 — Works great

*2016-03-13, version 1.0.1*

Works great.

### 5/5 — An app for my air purifier - love it!

*2014-03-12, version 1.0.0*

Love the bonus allergen auto-set feature you get with this app - set it to monitor pollen levels in my area and it automatically runs the air purifier on the best setting!  Great app - great product!

### 5/5 — Works great!

*2014-03-12, version 1.0.0*

New app, just downloaded. Controls your  air purifier from your sofa - pretty cool!

### 4/5 — Great hands free app

*2020-04-17, version 1.0.3*

This app works great as a remote and is very convenient being on your phone. It would be perfect if the app provided some detailed information and stats like a chart from the information the voc sensor collects. Albeit may not be possible but one can always hope, maybe in a future update? Over the app provide some convenience! 👍🏻

### 4/5 — Honeywell air cleaner HPA250B

*2020-04-16, version 1.0.3*

Why did my air cleaner disconnect from my I Phone ? Today’s date is 04/16/20

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
