# Hong Kong Disneyland — user reviews > 235 indexed App Store user reviews of Hong Kong Disneyland by Disney, rated 4.60/5 from 6,171 ratings. - Source: https://appshunter.io/ios/app/hong-kong-disneyland/id1077550649/reviews - App overview in markdown: https://appshunter.io/ios/app/hong-kong-disneyland/id1077550649.md - Rating breakdown: 5★ 5,118 · 4★ 385 · 3★ 195 · 2★ 101 · 1★ 372 ## What do users think of Hong Kong Disneyland? Overall sentiment: negative **Pros** - 🚀 Fast app - 🌟 Exploring the park - 👍 Helpful for planning - 🎢 Great for rides **Cons** - 🐛 Buggy and unreliable - 🤔 Confusing and unintuitive - 🔗 Constant redirects to website - 🕰️ Inaccurate wait times - 🤷‍♀️ Lacks key features **Commonly reported bugs** - App crashes frequently - Login and account issues - Ticket and reservation management problems - Outdated or missing park information **Most requested features** - Ability to link tickets and reservations - Real-time updates on park events and schedules - Integration with Disney account for seamless experience - More intuitive navigation and user interface ## Newest reviews (16 of 235) ### 2/5 — Dissapointed *2026-04-24, version 8.20* Bad manners everywhere, from hotels staff to park crew. Really dissapointed in a place like this. ### 4/5 — App Sucks *2026-04-09, version 8.17* Whoever built this app clearly stole the money from Disney. ### 4/5 — アトラクション待ち時間の見方 *2026-04-03* 香港ディズニーランドのアプリは上海ディズニーランドのアプリと違って日本語があってとても良いが、アトラクションの待ち時間の見方をいちいちズームして見ないといけないのが少し面倒くさい。東京ディズニーランドや上海ディズニーのアプリのように縦に1列で見れるようにしてほしい。 ### 2/5 — 全てが分かりにくい *2026-03-29* 訪問のため公式ホテルの予約とパークチケットの予約を同時にしましたが、ホテルの予約はメールでもアプリ内でも確認出来ましたが、チケットの予約はメールでもアプリ内でも確認できていません。 探し方、確認の仕方がいまいち分からない。 まだ時間があるので色々検索してみますが、次回からは同時に決済するのはやめます。 ### 3/5 — もう少し品を揃えて欲しい *2026-03-24* iPhone17のジェラトーニのスマホカバーだけがないのがショック ### 3/5 — 앱이 잘 반응하지 않아요 *2026-03-22* 앱이 터치가 잘 안먹히고 자꾸 나갔다가 들어가야 합니다. 앱 수정을 많이 해야 할것 같아요 ### 2/5 — キャスト *2026-02-14* ひどすぎ 外国人は来るべきではない ### 2/5 — Fall in love with Judy and Nick🐰🦊 *2026-01-18* Judy and Nick's Glee is so happy, I feel like I could fly right now! 🐰🦊 Princess Aurora was surprisingly kind, and we chatted a lot... I've decided to live my life as a princess from today onward. 👸🌹 The memories are so heavy, my phone is running out of storage. I'm feeling the fatigue of happiness. ### 1/5 — Worst disneyland *2026-01-02, version 8.15* Queues to the entrance to the Park. Queues for non-operating attractions. ### 1/5 — Looks colourful and nice but is a confusing mess *2025-12-29, version 8.15* Don’t waste your time with this (cr)app ### 1/5 — Useless app *2025-12-28* Useless app ### 1/5 — Did not receive free gift *2025-12-24, version 8.15* I bought tickets on login but didn’t receive vouchers ### 1/5 — Your app sux *2025-12-24, version 8.15* It’s slow. It asks me to login more than my bank account and it asks me every 5 seconds if I am a human. Tremendously annoying. Fire tour UX team. ### 1/5 — 東京みたいにマップデータをローカルに入れておいて欲しい *2025-12-24* マップがサーバーが弱過ぎて全然表示されない。動かすとすぐ真っ白になる。インパ予定だけど不安しかない。 ### 1/5 — Error *2025-12-23, version 8.15* Cannot log in. Always error ### 3/5 — Poor Confusing App *2025-12-22, version 8.15* Very disappointing. Tickets not show unless go through email - so everyone at gate scanning their phones. Confusing whether advance tickets are for specific date or today’s date. Early entrance a sham / only 3 rides open. 10:00 opening and rides not open till 20:30. Too much advertising on App ## Most critical reviews (10 lowest-rated) ### 1/5 — The least intuitive app I’ve ever seen *2026-06-01, version 8.20* So hard to find things, general information, etc… I had to go to google to find what I wanted ### 1/5 — Not friendly *2026-05-26, version 8.20* Not easy to use app. Very different from the other Disney park apps. This is the 4th park I have been to in a year. California, Florida, Tokyo, and Hong Kong. The entry is terrible, and the app is not as functional. ### 1/5 — Very hard to use *2026-05-11, version 8.20* I linked my park ticket but now I can't access them any more ### 1/5 — Unfriendly Experience for Mainland Chinese Visitors *2026-04-21, version 8.20* I am extremely disappointed with the Hong Kong Disneyland App. I cannot make any purchases in-app and am always redirected to a webpage with no convenient mainland payment methods supported. In addition, the attraction information and updates are extremely slow. This is very unfriendly to mainland Chinese users. Please improve payment functions and update speed as soon as possible. ### 1/5 — Expensive every thing is extra charge *2026-04-20, version 8.17* Poor food, limited disney pass options, limited promotions for senior. Too many attractions not working. Poor quality expensive food. Luggage storage a rip off ### 1/5 — Poor App *2026-04-18, version 8.17* Frequent errors, has to restart, cannot find purchases - go to ocean park instead ### 1/5 — Sluggish app..irritating *2026-04-11* App just does not work well and keeps showing unnecessary pop-ups ### 1/5 — Terrible software with a lot of bugs *2026-03-02, version 8.17* Terrible software with a lot of bugs ### 1/5 — Richard Hodge *2026-02-14, version 8.17* A pointless, confusing and Irrelevant app that does nothing to enhance my visit. ### 1/5 — 👎🏻 *2026-01-02, version 8.15* This app sucks. ## Most praised reviews (10 highest-rated) ### 5/5 — Good *2026-05-04* Good ### 5/5 — T’all outdid yourselves *2026-04-02, version 8.17* Absolute Cinema ### 5/5 — So good *2026-01-04, version 8.15* It’s an amazing app used it for the first time ever easy guide ### 5/5 — Disney Hong Kong *2025-12-25, version 8.15* Amazing Disneyland Park. Enjoyed it lots ✌🏽 ### 5/5 — 너뮤 친절 *2025-10-09* 홍콩을 처음 왔는데 너무 재미읶었어요 ### 5/5 — めっちゃわかりやすい *2025-05-22* このね、アプリって最初見ずらっ！って思ってんだけど2分ぐらいいじってたら慣れたwなんか始まったら待ち時間も出るし、ショーの時間も出るし、ご飯とかテーブル席だけがいいとか指定して探せるし、めっちゃ便利！！ ### 5/5 — Exploring *2025-05-04, version 8.8.0* I love the app will be visiting in September 2025 ### 5/5 — 尚算好用，大部份選擇都OK *2025-04-29, version 8.8.0* 尚有好多細小問題，可以再改進一下，最起碼有啲選擇冇我需要 ### 5/5 — また行きたい *2025-02-02* ショー、パレードが充実していてとても楽しかったです♪ ### 5/5 — ^^ *2025-01-13* 덕분에 잘 다녀왔습니다^^ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*